If there is a problem with the food in the restaurant, which relevant department should I complain t

A complaint should be filed with the Food and Drug Administration.

1. The State Food and Drug Administration of the People's Republic of China is the directly subordinate agency for the comprehensive supervision and management of food safety in drugs, medical devices, cosmetics, health food and catering, and is responsible for drafting draft laws and regulations on the supervision and management of food safety, drugs, medical devices and cosmetics.

2. Formulate the implementation measures for food administrative licensing and supervise the implementation, organize the formulation and publication of the national pharmacopoeia and other drug and medical device standards, classification management systems and supervise the implementation, formulate the inspection system for the supervision and management of food, drugs, medical devices and cosmetics and organize the implementation, and organize the investigation and punishment of major violations.

3. The plan proposes to integrate the responsibilities of the Food Safety Office, the Food and Drug Administration, the Food and Drug Administration, the Food Safety Supervision and Management Responsibilities of the General Administration of Quality Supervision, Inspection and Quarantine, and the Food Safety Supervision and Management Responsibilities of the Circulation Links of the State Administration for Industry and Commerce to form the State Food and Drug Administration. The main responsibility is to implement unified supervision and management of food safety and drug safety and effectiveness in production, circulation and consumption.

4. Responsible for formulating the implementation measures for food administrative licensing and supervising the implementation. Establish a mechanism for the investigation and management of potential food safety hazards, formulate an annual plan for national food safety inspection, and organize the implementation of major rectification and management plans.

5. Responsible for establishing a unified publication system for food safety information and publishing major food safety information. Participate in the formulation of food safety risk monitoring plans and food safety standards, and carry out food safety risk monitoring according to the food safety risk monitoring plan.

If there is a problem with the food in the restaurant, you should file a complaint with the Food and Drug Administration.

The State Food and Drug Administration of the People's Republic of China is the most comprehensive supervision and management of drugs, medical devices, cosmetics, health food and catering food safety directly under the agency, responsible for drafting food (including food additives, health food, the same below) safety, drugs (including traditional Chinese medicine, ethnic medicine, the same below), medical devices, cosmetics supervision and management of draft laws and regulations, the development of food administrative licensing measures and supervision of the implementation, the organization of the formulation and publication of the national pharmacopoeia and other drug and medical device standards, Classified management system and supervise the implementation, formulate and organize the implementation of the inspection system for the supervision and management of food, drugs, medical devices and cosmetics, and organize the investigation and punishment of major violations.

At present, the people are highly concerned about food safety issues, and put forward higher requirements for the safety and effectiveness of food. The current food safety supervision and management system has both duplicate supervision and regulatory "blind spots", which is not conducive to the implementation of responsibility.

Drug supervision and management capacity also needs to be strengthened. In order to further improve the level of food and drug supervision and management, it is necessary to promote the integration of relevant institutions and responsibilities, and implement unified supervision and management of food and drugs.

Legal analysis: The hotel health complaint department has: 1. You can call the food and drug supervision and administration complaint report ** "1231" to report the complaint to the food and drug supervision and administration department; 2. Complain to the local health department or call 12320 health**; 3. Call the 12315 consumer complaint and report hotline or complain to the consumer association.

Legal basis: Food Safety Law of the People's Republic of China Article 36 Food production and processing workshops and food vendors engaged in food production and business activities shall comply with the food safety requirements stipulated in this Law that are compatible with the scale and conditions of their production and operation, and ensure that the food produced and operated is hygienic, non-toxic and harmless, and the food safety supervision and management department shall strengthen supervision and management of them. Local people at or above the county level shall carry out comprehensive management of small food production and processing workshops and food vendors, strengthen services and unified planning, improve their production and operation environment, encourage and support them to improve production and operation conditions, enter centralized trading markets, stores and other fixed places to operate, or operate in designated temporary business areas and time periods.

Specific management measures for small food production and processing workshops and food vendors shall be formulated by provinces, autonomous regions and municipalities directly under the Central Government.

Legal analysis: When consumers encounter disputes or food problems in the process of consumption in restaurants, please keep the consumption vouchers and invoices or take photos as evidence According to the specific situation of the damage to rights and interests, complain to the local health, price, industry and commerce departments or to consumer organizations. If it is a well-known catering company, call the local news directly**, the reporter is very keen to report such news, and will find the relevant departments.

Legal basis: Article 148 of the Food Safety Law of the People's Republic of China: If a consumer suffers damage due to food that does not meet food safety standards, he or she may claim compensation from the operator or the producer. Producers and operators who receive consumer compensation requests shall implement a first-bear responsibility system, pay compensation first, and must not pass the buck; If it is the responsibility of the producer, the operator has the right to recover from the producer after compensation; If it is the responsibility of the operator, the producer has the right to recover from the operator after compensation.

If a consumer produces food that does not meet food safety standards or sells food that he knows does not meet food safety standards, in addition to claiming compensation for losses, he or she may also demand compensation from the producer or operator for ten times the price or three times the loss; Where the amount of increased compensation is less than 1,000 RMB, it is 1,000 RMB. However, there are exceptions to the defects on the labels and instructions of the food that do not affect food safety and will not mislead consumers.

Legal analysis: If the hotel hygiene is not up to standard, you can call the fire violation report **96119, truthfully respond to the problem, the fire bureau will send someone to investigate, if it does violate the provisions of the fire protection law, it must be investigated, of course, law enforcement to go through the procedure, may require a certain amount of law enforcement time. If the report is true but the fire protection is not investigated, you can report the fire protection violation and inaction to the Municipal Commission for Discipline Inspection or the Municipal Bureau of Letters and Visits.

Legal basis: Article 122 of the Food Safety Law of the People's Republic of China Article 122 In violation of the provisions of this law, if you engage in food production and business activities without obtaining a food production and business license, or engage in food additive production activities without obtaining a food additive production license, the food and drug supervision and administration department of the people's people at or above the county level shall confiscate the illegal income and the food produced and operated by the law, food additives, and tools, equipment, raw materials and other items used in illegal production and operation. If the value of food additives is less than 10,000 yuan, a fine of not less than 50,000 yuan but not more than 100,000 yuan shall be imposed, and a fine of not less than 10 times but not more than 20 times the value of the goods shall be imposed.

If a restaurant has a complaint about a food problem, the Supervisory Authority will come to investigate whether it is true. After investigation and evidence collection, if the food problem is indeed a fact, then the relevant restaurant will be fined, confiscated unhygienic food, suspended for rectification, and seriously revoked the license. Article 124 of the Food Safety Law of the People's Republic of China in violation of the provisions of this Law shall confiscate the illegal gains and the food produced and operated illegally under any of the following circumstances, which does not constitute a crime.

Merchant complaints: If you find food safety problems, you can find the store manager on duty to complain and ask for compensation. If the store has not been effectively resolved, you can call the complaint of the company to which the store belongs**, or the official website, official WeChat and other channels to complain, of course, some companies may pay more attention to this way, and some can only hehe.

Industry and Commerce, Consumer Association: Call 12315, or the local industrial and commercial bureau and consumer association can only play a coordinating role in the complaint, and have no right to inspect and punish the merchants.

Food and Drug Administration: Call 12331 or accompany the local food and drug administration department to inspect and deal with the store accordingly after receiving a complaint.

The best way is to communicate with the owner of the hotel, because any hotel will have problems, and all kinds of big-name hall brothers lose big chains are not often **, ** after not having any effect, as long as you talk to the boss about this problem, you will generally be given a free order or other solutions, complaints are meaningless, and it is easy to be retaliated against...

If you can't do it, keep the receipt, and then find the Market Dust Supervision and Management Bureau.