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According to your description, it is recommended that you try it as follows:
1. Use the original charger to charge and try to see if it works.
2. Take out the mobile phone battery, clean the battery contacts, reinstall and charge and check the power consumption.
3. Try to connect the computer through a data cable.
4. If possible, replace the battery or charger to see if it is effective.
5. If the above operations are invalid, it is recommended that you back up your phone's data (**book, SMS, multi** files, etc.), restore your phone's factory settings and try again.
6. If the problem still exists, it is recommended that you bring the purchase invoice machine and the three-guarantee voucher and send the mobile phone to the nearest Samsung service center for testing.
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Hello: According to your description, it is recommended that you try the following:
1.Shutdown charging test.
2.Replace the charging position to rule out intermittent contact caused by poor contact with the socket.
3.If conditions permit, replace the spare charger for testing.
4.When the phone is turned on and charged, if the mobile phone is equipped with a third-party plug-in such as a charging doctor, it is recommended to test it after uninstalling it.
5.Check whether there are foreign objects in the charging interface of the mobile phone, such as liquid ingress and debris that cause poor contact between the charging interface of the mobile phone and the charger, if this situation is recommended to be repaired as soon as possible.
6.Back up your phone data (**book, text messages, **, etc.), factory reset your phone.
Welcome to Samsung's Digital Services platform.
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We recommend that you perform the following steps:
1.Use the original charger to connect to the home power source for charging.
2.Replace the power outlet, try or change a data cable to connect to the charger for charging.
3.If the phone can be turned on normally, it is recommended to back up the data in the phone (such as contacts, multiple files, etc.) and restore the phone to factory settings.
If the problem persists according to the above methods, please bring the purchase invoice, warranty card and machine to the nearest service center for inspection.
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Recommendations:1Please check if your phone is fully charged. Today's chargers generally have a full self-stop design, and the phone will automatically power off when fully charged.
2.If it is not fully charged, please disconnect the phone from the charger and reconnect it to check if it is caused by poor contact.
3.Turn off the battery and use a cotton swab to wipe the battery contacts to try.
4.Check that you are using the original charger, if not, replace the original charger for charging.
5.Replace with another power outlet (rule out whether it is caused by unstable power supply voltage).
If the problem persists, please bring the purchase receipt, repair card and machine to the Samsung service center for testing.
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I go to my phone as well.
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The data cable is not original, it is too scummy.
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