-
There are a few reasons why your phone can't send MMS:
1.The phone does not support MMS function;
2.The MMS parameters of the mobile phone are set incorrectly;
3.The size of the MMS message sent exceeds 50k;
4.MMS Outbox and Inbox are full;
In addition to the above simple troubleshooting, you can turn off the phone or change the mobile phone to test, if it still can't be solved, you can contact human customer service to deal with it.
-
Hello. We apologize for the inconvenience!
1. Since MMS is sent and received in the form of data traffic, please confirm that you have turned on the mobile data service network switch, and enter "System Settings - Wireless and Network - Mobile Network - Access Point Name" to select the access point to the WAP access point, and check whether the MMS access point exists correctly, if you are not recommended to add it yourself, you can consult the operator's customer service (mobile customer service**: 10086; China Unicom customer service**: 10010; Telecom Customer Service**:
10000), or set it through a third-party software, such as Hydra APN software, please restart the observation attempt after setting;
2. Check whether the capacity of sending and receiving MMS messages is too large (not more than 300K);
3. Check whether the format of MMS is supported by the mobile phone (sound: ***, etc., **: gif, jpg, bmp, png);
4. If the above settings are correct, it may be caused by poor network signal, it is recommended that you change the network environment, and you can also try to compare with other users around;
5. If you have the conditions, it is recommended to change to another SIM card to observe whether you can send and receive MMS messages normally, and it is not excluded that it is caused by the abnormality of your own SIM card;
6. If the above operations cannot be improved, it is recommended that you back up the fuselage data and restore the factory settings to observe whether it is improved.
If the problem still cannot be effectively solved, for your normal use in the future, it is recommended that you take the time to go to a nearby Lenovo authorized repair station for specific testing and treatment.
Inquire about authorized maintenance sites on the official website.
You are welcome to contact us or visit Lenovo at any time
Consult to find out.
-
MMS is transmitted through GPRS and other mobile networks as the bearer mode, you can first turn off the wifi, turn on the mobile network of the mobile phone, and use CMWAP connection to send and receive normally**.
1. Turn on the switch of the mobile network (Settings - Wireless and Network - Data Connection (On)).
2. Switch access point: Go to System Settings - More - Mobile Network - Whether there is an MMS access point under the access point name, if so, switch to the WAP access point, restart the mobile phone to try to receive MMS messages normally.
5. Whether the phone's internal storage space is full. Because the MMS storage location is in the internal storage space, if it is full, clean up the internal storage space and uninstall the software installed in the internal storage space.
-
Then you have to see whether your mobile phone card is activated or not.
-
1. Check if the mobile phone has accidentally turned off the switch of data connection (System Settings - Wireless and Network - Data Connection).
2. Check whether you use some traffic monitoring software, such as setting a daily limit for traffic.
3. Try to use System Settings - Wireless & Network - Mobile Network - Check the relevant settings for MMS.
4. If it still doesn't work, it is recommended to back up the data in the phone, restore the phone to factory settings, or go to a nearby Lenovo repair site to check the specific reason.
Think Forum:
Lenovo Community.
There are many reasons for the information to be released, first of all, you can start the phone again to see if it is back to normal, whether the sending function is blocked, and it is blacklisted.
First of all, is the GPRS connection of your mobile phone number enabled? That is, do you display a small G or E logo when you surf the Internet? >>>More
Hello. We apologize for the inconvenience.
If you have other wireless networks nearby, please try to compare: >>>More
Lenovo A500 uses MTK 650MHz processor with 256M RAM running memory, and the performance is mainstream. The screen adopts a 320*480 resolution TFT screen, with good display effect and a 5 million pixel camera. >>>More
1. Confirm whether the mobile phone is in arrears, if it is in arrears, make up the cost to the operator and try again; >>>More