How to refund a high speed rail ticket, how to refund a high speed rail ticket

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During the 2014 Spring Festival, the refund fee will be adjusted to 20%.

Weekday Policy: 1Train Ticket Refund Handling Fee:

If the ticket is more than 48 hours before the departure time of the station on the ticket, a refund fee of 5% of the fare will be charged when the ticket is refunded; If the ticket is more than 24 hours but less than 48 hours before departure, a refund fee of 10% of the fare will be charged when the ticket is refunded; If the ticket is less than 24 hours before departure, a refund fee of 20% of the fare will be charged.

Groups must check in at least 48 hours prior to departure. If you purchase a ticket online and have not exchanged it for a paper ticket, you can also log in** no later than 2 hours before departure to apply for a refund.

3.: Train ticket refund location: Passengers can only refund and change tickets from the station where the ticket was purchased or the station where the ticket is taken before the departure time specified on the original ticket, but can be handled at any station before the departure time specified on the ticket.

At present, the sales agency cannot handle refund procedures.

4.Can I still get a refund after changing my ticket I can only change my ticket once. After the ticket is changed, if the passenger cancels the trip, the ticket can be refunded according to the regulations, but the ticket changed after the departure due to special circumstances will not be refunded.

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Here's how to get a refund:1. Online direct refund:

If you haven't picked up your ticket yet, you can get a refund on 12306**. After you log in to 12306**, find your order in "My Orders", and then click "Refund", and the refund will be refunded to the original channel to the payment account.

2. Refund at the train station:

The Ministry of Railways stipulates that if the ticket has been collected or less than 2 hours before departure, the passenger must go to the railway station for a refund, and the refund will also be refunded to the payment account.

Tool Raw Material: Alipay version.

Huawei P40 phone.

EMUI1: Open the Alipay homepage and find "Train Tickets".

2. After entering the page, we click on "Order Refund Change" in the lower right corner.

3. All the tickets that have been purchased will be displayed on the page, select the one that needs to be refunded and click to enter.

4. After entering the page, we found that there is a "refund" button on the right side of the ticket, click on it.

5. Next, the system will pop up a window to confirm, and we can click OK to refund the ticket.

6. At the bottom of the order details, we click on the refund progress.

7. You can see the details of the refund on the page. <>

12306 Latest Refund Policy:

1. If the passenger refunds the ticket eight days before the departure date (including the day), no refund fee will be charged.

2. If the passenger needs to refund the ticket within 48 hours to 7 days, the refund fee of the ticket price 5 will be deducted.

3. If the passenger needs to refund the ticket within 24 hours to 48 hours, the refund fee of the ticket price 10 will be deducted.

4. If the passenger needs to refund the ticket within 24 hours before the departure time, the refund fee of the fare 20 will be deducted.

5. If the passenger changes or changes the arrival time of the station for more than 8 days, a refund fee of 5 will be charged.

6. If a passenger gets off the train due to injury or illness, a refund fee of 20 of the refundable amount will be charged at the time of refund.

7. In the event that the train is suspended throughout the whole process, you can apply for a refund within five days after receiving the notice of refund of the rubber ticket.

How to change your ticket

Passengers can make changes at the station ticket window, 12306** and ticket vending machines with change function.

Tickets purchased with various valid ID documents can be changed at the station ticket window, but tickets purchased with cash payment methods with printed reimbursement vouchers can only be changed at the station ticket window. Tickets purchased with 12306** ticket purchase documents and electronic payment methods can be changed through 12306**; When making a change at a ticket vending machine with a change function, you should follow the system prompts.

The above content reference: China Railway 12306 - Frequently Asked Questions.

High-speed rail ticket refunds can be made in the following ways:

2.Go to the ticket window at the train station to get a refund. You need to bring the valid ID and ticket used to purchase the ticket, fill in the refund application form, and the staff will refund the ticket after review.

3.Call 12306 Customer Service** (12306) to apply for a refund. You need to provide the ID card and ticket information used when purchasing tickets, and the customer service staff will return the refund to the original payment account after review.

Notes:1The refund must be made within a certain period of time before departure, otherwise a refund fee will be incurred.

2.Refund rules may vary depending on the ticket type and ticket purchase channel, so please check the relevant regulations when purchasing a regret ticket.

1.Log in to 12306**.

2.On the left side of the homepage, click on "My Orders".

3.Find your order in Orders and select "Refund Checkout".

4.After confirming the refund information, click "Confirm" to complete the refund.

If you purchased your high-speed rail ticket at the window, you need to go to the ticket window at the station to go through the refund procedures. The specific steps are as follows:

1.Bring the original valid ID of the passenger used to purchase the ticket to the ticket window of the station.

2.Fill out the refund request form.

3.The staff will refund the refund after verification.

The refund fee varies according to the time of refund, as follows:

1.If the refund is made more than 15 days before the departure date, no refund fee will be charged.

2.When the ticket is used at the station, 5% of the fare will be charged if the first 48 hours are more than 48 hours, 10% of the fare will be charged if the ticket is more than 24 hours but less than 48 hours, and 20% of the fare will be charged if it is less than 24 hours.

3.If the ticket is changed or changed to another train more than 15 days before the departure of the train within 48 hours to 15 days before the departure of the train, and the refund is made 15 days before the departure of the train, a 5% refund fee will still be charged.

4.The minimum refund fee is 2 yuan.

Please note that if you have already exchanged for a paper ticket or have made a refund within 25 minutes before departure, you will need to go to the ticket window at the station to complete the refund procedure. If you have any doubts, it is recommended that you check with the station staff to ensure that your refund procedure is correct.

If the passenger purchases the bullet train ticket more than 8 days before the departure time, no handling fee will be charged.

2. When the passenger handles the refund procedure between 48 hours and 8 days before the departure, a 5% handling fee will be charged according to the face of the ticket**.

3. If the time for the refund of the bullet train ticket is between 24 hours and 48 hours before the departure, a 10% handling fee will be charged according to the face of the bullet ticket**.

4. If the passenger goes through the refund procedure for the EMU ticket within 24 hours, a 20% handling fee will be charged according to the face of the EMU ticket**.

5. If you have changed your arrival or changed to other trains more than 8 days before the departure time within 48 hours to 8 days before the departure time, and then went through the refund procedures more than 8 days before the departure time, you need to charge a 5% handling fee according to the face of the ticket.

Under normal circumstances, it will be credited to the passenger's account within 15 working days after the refund procedure has been processed. If you pay in cash when purchasing a bullet train ticket, you need to go to the manual ticket window of the railway station to collect cash within 180 days from the date of refund. During the period, it should be noted that after purchasing a bullet train ticket, once the train departs, you can no longer go through the refund procedures.

1.If you haven't picked up your ticket yet, you can apply for a refund on 12306**. After you log in to 12306**, find your order in "My Orders", and then click "Refund", and the refund will be refunded to the original channel to the payment account or use the air rail butler to handle the refund business.

2.The Ministry of Railways stipulates that if the ticket has been collected or less than 2 hours before departure, the passenger must go to the railway station for a refund, and the refund will also be refunded to the payment account.

It should be noted that a certain refund fee will be charged for the refund of high-speed rail tickets, and the specific charging standards are as follows:1If the ticket is refunded more than 15 days before departure, no refund fee will be charged; 2.

If it is less than 15 days before 48 hours before departure, a refund fee of 5% of the fare will be charged; 3.If it is more than 24 hours before departure and less than 48 hours, a refund fee of 10% of the fare will be charged; 4.Less than 24 hours before departure, a refund fee of 20% of the fare will be charged.

This depends on what channel you buy the high-speed rail ticket, if you buy it through the software, then you can refund the ticket directly on the software, if you buy it through the offline station, then you can go directly to the ticket window of the station to refund the ticket.

Article 50 In the event of line interruption, passengers who request a refund shall be refunded the full fare at the departure station (including those returning to the departure station after the interruption of transportation), and the difference between the fare collected and the fare of the section taken at the intermediate station shall be refunded, and no refund fee shall be charged, except that the part of the ticket charged due to violation of regulations and the ticket that has been used to the station shall not be refunded. If the line interruption is the responsibility of the carrier, it shall be handled in accordance with Article 49 of these Regulations.

If you have already taken out the ticket and need to go to the station window to refund it, if not, you can log in to the account on the official website of 12306 or the mobile app, find the order, and click to refund the ticket.

Book a ticket through 12306 online, due to the delay of the high-speed rail, triggering my high-speed rail trip after work, and then refund the ticket at the high-speed rail station, when will the refund money be transferred to my account through the Internet?

How to refund a high-speed rail ticket? The refund of the high-speed rail ticket is actually very easy, we can go to the counter at the station to refund, or we can refund the ticket on our mobile phone.

Can I get a refund for a high-speed rail ticket at the train station?

The way to refund a high-speed rail ticket is online or at the train station. If the ticket is refunded on the spot, it is necessary to go to the station before the departure time indicated on the ticket, refund the full fare, and collect the refund fee. If the original ticket was purchased in cash, the refund fee will be refunded in cash.

Article 816 of the Civil Code of the People's Republic of China If a passenger is unable to ride at the time recorded on the ticket due to his own reasons, he or she shall go through the refund or change procedures within the agreed time limit; If the application is overdue, the carrier may not refund the ticket and shall no longer bear the transportation obligation. Article 810 of the Civil Code of the People's Republic of China Passengers shall take the flight according to the time, flight number and seat number recorded on the valid ticket. If a passenger travels to Luzao without a ticket, overrides, skips a class, or takes a preferential ticket that does not meet the conditions for price reduction, the fare shall be paid in addition, and the carrier may charge an additional fare in accordance with the regulations; If the passenger does not pay the fare, the carrier may refuse carriage.

If a passenger under a real-name passenger contract loses his ticket, he or she may request the carrier to report the loss and reissue it, and the carrier shall not charge the fare or other unreasonable fees again.