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If it is within a certain amount of money, the store has the right to deal with it, and the amount exceeds the OA report for approval, and the return can only be returned after consent, and the goods are not the same as those that have not been delivered. After warehousing, you can go to the financial refund with zero refund of the invoice (if you pay by card, it is best to have a bank card and POS slip with but swiped).
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Did they agree to give you a refund? If you agree, it's easy to do... Small goods are brought to the store to be handled directly • Large goods need to be carried [such as TV, refrigerator and the like], naturally someone will come to help you pull away the items you want to return, you just need to confirm what time you are at home, there will naturally be staff to help you do it, rest assured, although Gome is domineering, but promised to return, it will still be returned, don't worry, as for what procedures you said - It's a procedure, but you don't have to do it yourself, the staff will do what you do, go home and wait for the news, at most a ** Under the urging·· If you get it, what documents you should be given will be given to you, don't worry about it...
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Of course, if there is trouble at that time, you will be angry to death, and you will shirk and have no way to complain.
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Summary. Pro, refundable "Gome electrical appliances can be returned, Gome promises to return the goods within 7 days from the date of compromise of the goods, and can be exchanged within 15 days. ”
Pro, refundable "Gome electrical appliances can be returned, Gome promises to return the goods within 7 days from the date of compromise of the goods, and can be exchanged within 15 days. ”
The relevant person in charge of the customer service center of Gome Electrical Appliances said that in order to ensure the smooth implementation of the new standards, Gome has formulated a unified national training guidance to clarify the implementation standards and operating procedures. For applications that meet the scope of "15-day no reason to return", GOME will handle the relevant procedures for consumers as soon as possible. For example, if consumers feel that the size or other reasons are not suitable after purchasing the goods and receiving the goods, they can apply for a return to Gome within 15 days after receiving the goods.
GOME launched a new service standard of "15 days no reason to return", which can not only protect the rights and interests of consumers to the greatest extent, but also set a new benchmark for the service level of the home appliance retail industry. In fact, to provide consumers with a worry-free shopping experience, GOME has always been at the forefront of the industry.
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GOME Electrical Appliances can be returned, GOME promises to return the goods within 7 days from the date of delivery, and can exchange the goods within 15 days, and customers can submit a return application or contact GOME customer service to assist you in returning and exchanging the goods.
For returns that are not due to quality problems, the buyer needs to bear the shipping cost of returning the goods to GOME. For orders not delivered by Gome, the actual arrival displayed by the third-party logistics platform will be subject to 0:00 on the next day. If the third-party partner cannot effectively return the signature date, GOME's customer service will manually confirm the actual arrival date based on factors such as distance and the customer.
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1. Functional failure or product quality problems stipulated by national laws.
2. To the loss of goods, missing parts or the description of the goods does not match the ** and other Gome reasons.
3. No reason to return.
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1) Consumers who are not satisfied with the purchased goods within 7 days can return them. 2) If the consumer is not satisfied with the purchased goods within 15 days, he can exchange the goods. 3) In the process of returning and exchanging goods, consumers must hold all valid shopping vouchers such as invoices.
4) For returns and exchanges caused by the performance failure of the goods themselves, the freight shall be borne by the company; If the return or exchange is caused by the customer's own reasons, the customer shall be responsible for the delivery or shipping costs. Pay attention to return it for no more than 7 days, do not change it for more than 15 days, be sure to keep invoices, shopping receipts, etc., and pay attention to the restoration of items, even if they have been used, but do not get dirty, and do not damage the packaging, remember, otherwise it will be difficult to return or exchange.
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You can return it, Gome has a promise to return it unconditionally! What's more, it's **high! No problem, let's retreat!
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According to the provisions of the Three Guarantees Law.
If there is a quality problem within 7 days after payment, the consumer can request a refund from the merchant and return the normal process is.
You first contact GOME to request a return (provide a purchase invoice).
Gome after-sales (or the city Gome contacts the brand merchant after-sales) door-to-door inspection, if it is not caused by man, it will give you a refund and return.
The money has to be returned to Gome by itself, and Gome's logistics will come to return the goods.
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As long as it meets the requirements of the three guarantees, any merchant must return the goods, so of course Gome Electric can return the goods.
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The mobile phone I bought in Gome, only one night can not be returned, let alone returned, can not be changed, and finally went to the manager to change it, and changed a garbage goods with a month of a lot of problems, no way This is Gome, next time I will not go again.
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Gome will refund and return for 15 days in seven days, but it seems that there is a transfer fee, but if you pick up the goods, there should be no such fee, you directly ask them to be responsible, and he will shirk if you find the salesperson.
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Just take the invoice and return it. Anything bought in a physical store within a certain period of time can be returned, provided that it does not affect the next time**.
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Yes, you have to persevere, hurry up. It's better to let him write something. as a safeguard. Especially when there are guests.
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Don't wait until after eleven, by then it will be more than seven days, and it will be impossible to retreat, unless they give them something to give a written basis.
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1. Functional failure or product quality problems stipulated by national laws.
2. To the loss of goods, missing parts or the description of the goods does not match the ** and other Gome reasons.
3. No reason to return.
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Joyoung remembered that it should be from Jinan, Shandong.
But on many shopping**, Joyoung soybean milk machine and juicer are the so-called Foshan 、......There is no after-sales guarantee for the things you buy online.
The motor life of the soymilk machine and juicer is about one year, and you can rest assured that you have a formal warranty.
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Take the invoice and return the undamaged product, Gome generally writes a seven-day unconditional return, if you write you can tell them to return the product, it may be a bit troublesome if you don't write.
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There are quality problems with things, and they must be returned and exchanged, not to mention that Gome is a well-known business, this is their reputation, and they recommend rebate boxes to you online**, as well as cashback, and electrical appliances are still very high.
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If you use a credit card, it may be troublesome to refund, but if it is not damaged, you can definitely replace it.
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Hello! The mouse you bought can be returned without opening!
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How to return Gome Appliances:
1.Log in to your member account, click "My Gome" - "Customer Service" - "Return & Exchange", the page displays the orders that can be returned and exchanged, click "Apply" after the order that needs to be returned or exchanged, fill in the complete information according to the page prompts, and click Submit.
2.When you need to return or exchange the goods you purchased, you can log in to My Gome - Customer Service - Returns and Exchanges to submit a return and exchange application, and the seller will review it for you within 24 hours according to the return policy.
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If you can return or exchange the goods, the following is a description of the specific return and exchange process:
Log in to your member account, click "My Gome - Order Center - Return and Exchange Form", the page displays the orders that can be returned and exchanged, click "Apply" under the order that needs to be returned or exchanged, fill in the complete information according to the page prompts, and click Submit.
3. Precautions for handling the return and exchange of goods:
If the location of the goods is within the scope of pick-up capacity, GOME will provide door-to-door pick-up service free of charge and ensure the safety of the goods. In order to avoid the loss caused by damage to the goods on the way back or incomplete accessories that lead to failure to pass the re-inspection, it is best to prepare the goods, accessories and their packaging.
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If the order does not show the warehouse, you can contact GOME customer service to cancel the order directly, if the order has been displayed, it is recommended to choose unconditional rejection during logistics delivery. If the order has been paid, the system will automatically trigger a refund after the order shows that it has been cancelled
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You don't need to apply to get the invoice directly, and the salesperson will do it for you directly.
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This is to contact Gome's after-sales service.
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Worry-free returns generally apply to e-commerce, which means that the buyer can return the product without reason within 7 days from the date of sale (subject to the actual date of receipt). All products in the merchant's store must be insured for shipping costs, and in the event of a product return dispute, the buyer can get a shipping reimbursement. At the same time, after the buyer submits a return request, the merchant must unconditionally agree within 48 hours, contact the buyer, provide the return address and wait for the buyer to refund.