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Explain the reason to the user who ordered the food, and if the user specified that it was placed at the gate of the community and was taken, it should have nothing to do with you.
Meituan's mission is to "be better together". Founder Wang Xing.
"Common prosperity" is built in Meituan's genes. As a leading e-commerce platform for life services in China, the company owns Meituan Dianping.
Services cover catering, takeaway, fresh retail, taxi-hailing, and bike-sharing.
There are more than 200 categories such as hotel tourism, movies, leisure and entertainment, and its business covers 2,800 counties, districts and cities across the country.
At present, Meituan's strategy focuses on the food+platform, and is taking "eating" as the core to build the life service industry from the demand side to the supply side.
A multi-level scientific and technological service platform. Meituan is focusing on building itself into a social enterprise, hoping to build a smart city through in-depth cooperation with party and government departments, universities and research institutes, mainstream **, non-profit organizations, ecological partners, etc.
In August 2016, the Beijing Municipal Food and Drug Administration used high-tech means to punish illegal activities on the Internet.
The search and monitoring provided a number of illegal clues for the regulatory departments and investigated and dealt with a large number of illegal cases. On August 10, the Beijing Municipal Food and Drug Administration opened an investigation into Meituan. On June 22, 2018, Meituan officially submitted to the Hong Kong Stock Exchange.
Submit an IPO application. On September 20, Meituan landed on the Hong Kong Stock Exchange.
After-sales service guarantee.
Meituan has always followed the consumer first.
First, the merchant.
2. Meituan's third principle has attached great importance to honest management since its inception, and has so far established a complete system to provide consumers with good products, good goods and good services.
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Hello, friends!
If a Meituan rider puts the gate of the community without your consent, then it is the responsibility of the rider and needs to be compensated. If you agree with the rider to put the gate of the community, then you have consented to the rider's little or no responsibility.
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They will compensate you for this, because your food was not delivered to you personally.
Of course, if the rider shoots a **, it's hard to say, and if they cooperate with the place where the meal is placed, they will also compensate.
As long as the thing is lost before it reaches you, your responsibility is minimal.
I've experienced it myself, as long as you say it's lost, they will compensate, but maybe the next time you are delivered, they will pay special attention to you because you are already on their list!
If you don't pick it up in person, they will keep contacting you and will even block you and not send it to you!
So if you can get it yourself, you have to get it yourself!
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If someone else takes it, the rider will have to pay compensation and apologize.
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If the user specifies to be placed at the gate of the community and is blocked, it has nothing to do with the mother and the little brother, and if the outside person decides to take it directly, then they need to be responsible.
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It's all taken away, and it won't be recovered. Keep a long memory, and don't let people leave it at the door next time.
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You can report this situation to the merchant and see if the merchant can deliver another one.
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The platform complains or asks the rider for compensation.
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Meituan's mobile phone terminal carries out customer complaints and rights protection.
1. Turn on your phone and open Meituan Takeaway.
2. Enter Meituan Takeaway and click "Order".
3. Enter the order and select the takeaway order you stole to enter.
4. After entering, you can click "Reward Rider" to solve the problem with the rider's reaction.
5. You can also click "Contact Merchant" or "Call Merchant" to find a merchant to solve.
6. Or go back to the home page and click on "Mine".
7. Enter and click "Customer Service Center".
Meituan takeaway 10109777
The quickest and most convenient way is to make a ** complaint.
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Legal Analysis: Meituan is responsible for the rider hitting someone. If an employee suffers any damage due to his or her official conduct during the performance of his or her duties, the employer shall be liable for compensation. After the employer bears the liability for compensation, it may seek compensation from the employee.
Legal basis: Interim Provisions on Payment of Wages Article 16 Where an employee causes economic losses to the employer due to the employee's own reasons, the employer may require the employee to compensate for the economic losses in accordance with the provisions of the labor contract. Compensation for economic losses may be deducted from the employee's salary.
However, the monthly deduction shall not exceed 20% of the employee's monthly salary. If the remaining part of the salary after deduction is lower than the local monthly minimum wage, it will be paid according to the minimum wage.
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Meituan takeaway was taken by someone else + can you blame the delivery man.
Hello dear and thank you so much for your patience. If the takeaway is taken, who is responsible should be determined on a case-by-case basis. 1. If you can find someone who takes the spare code to take out the takeaway, you can ask him to compensate.
2. If the rider asks the customer in advance, and gets the customer's reply that "the takeaway will be placed downstairs in the dormitory or other designated places first", and then the food will be stolen. The customer is responsible (the rider follows your decision, and you must pay for the consequences). The rider did not confirm through ** contact and placed the takeaway directly under the dormitory.
Or ** contact the customer, but the customer did not decide to take out the takeaway downstairs or at the designated place in the dormitory, and the rider placed it without authorization. (If the rider does not comply with the customer's wishes, the rider will be responsible for the collapse and loss of the meal). Legal basis: Article 102 of the Civil Code: Where civil rights and interests are infringed, the infringed party has the right to request that the infringer bear tort liability.
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I'm also a high-rise building, I try my best to go out and buy it myself, even if I order takeout, let him come up, I go down, receive the goods in the middle, so as not to climb too high. I said I was sorry.
Whether it is the store's own waiter or Meituan, you must send it to him, he will deliver it, otherwise they will not be able to bear the complaints. But I must be unhappy after sending it up, and I may vomit dirty things next time, and I don't know if I eat it.
So I'm very polite to the food delivery, and I'm also very polite when ordering, and I can't afford to offend. I don't like to just change it.
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Complaints, but some floors are too high, and it's normal not to send them.
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Complaints, and then a bad review of Meituan.
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The attitude of the delivery person depends on the tone of your speech, and the bad attitude of people towards you must be your bad attitude first.
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Yes, here's how:
1. At present, most restaurants do not support in-store pick-up, and there is no feature to open in-store pick-up. But the first step is to find a store where you want to buy something.
2. After clicking to enter the store, follow the steps we usually use to buy things, select the crooked food to buy, and then click Add to cart.
3. You can view our goods in the purchase and burial of spring companion cars, and you can also delete them, if it has been determined, then click "go to settlement".
4. The most important step is here, we change our delivery address here in "Select Delivery Address", and it is best to write the address of this store.
5. Change the address to the address where the store is located, so that the delivery is basically the same delivery, so it has not been completed.
6. This position can be called to the merchant, and the rider will be told again, then they will leave the food in the store if they know about it.
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Yes, as long as your neighborhood allows delivery people to enter, you can let delivery people in.
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The Meituan rider delivered the meal to the wrong hotel, and after discovering it, it was delivered to the customer in time, how much is the fine.
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Hello, happy to answer your <>
The Meituan rider delivered the meal to the wrong hotel, and after discovering it, he delivered it to the customer in a timely manner, and how much was the fine<>
As follows: Meituan rider delivers the meal to the wrong hotel, according to the service regulations of Zhaohua Meituan, the rider should take responsibility and deliver it to the customer in time, and the amount of the fine can be determined according to the actual situation, under normal circumstances, the fine amount can be between 20-50 yuan.
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