How to Eliminate Invalid Settings on Samsung Digital TV Screen

Hello dear Samsung users:

We are sorry that we cannot accurately judge the problem through the information you provided, please provide the TV model and describe the problem in detail, if it is convenient, please provide the phenomenon**, and then contact us through the Samsung digital service platform.

Ways to view the model:

1.Invoices for the purchase of machines.

2.White sticker on the back of the TV.

3.For some models of TV, press the [Project] button of the TV remote control (please press the [More] button for the smart touch remote control, select [Project]), select [Support] - [Contact Samsung], and you can view the TV model in the menu.

Samsung knows that we will provide you with high-quality solutions and answer your questions attentively, and hope to get your satisfactory evaluation.

If you can't set the color temperature on your Samsung TV, try the following steps:

1.Make sure your TV is using the latest firmware version. Sometimes, updating the firmware can fix the issue.

2.Try changing your TV's "Picture Like Hail Mode" to "Pro Mode" or "Movie Mode". In these modes, you should be able to set the color temperature.

3.Check that your TV has "Auto-Brightness" or "Auto-Adjust Backlight" enabled. If this feature is enabled, it may affect your color temperature settings. Try turning these features off and trying the color temperature setting again.

4.If you still can't set the color temperature, try color calibration using your TV remote's color palette (r, g, b) options. You can use these options to manually adjust the color to achieve your desired effect.

If you've tried the steps above and still can't set the color temperature, it's recommended to contact your Samsung TV's customer service team and have them provide accurate technical support.

Thank you for your wonderful sharing!

If your Samsung TV won't display the picture, there are several possible reasons and solutions:

1.TV not plugged in or power failure: First check that your TV is plugged in and make sure it's not damaged.

If the plug is fine, then try turning on the TV from the TV or remote control and see if there is a response. If the TV doesn't respond, it may be a power failure and you need to get a new power supply.

Connection failure: If your TV is connected to another device via an HDMI cable, it may experience a connection failure. To fix this, check if the HDMI cable is connected correctly and if it is damaged. You can also try to replace the HDMI cable.

3.Signal source failure: If your den-Genic cannot display the screen, it may be that the input signal source is faulty. Check that other devices such as cable boxes or game consoles are running, connect to the TV with the correct input options.

4.Restart the TV: If none of the above works, the last method is to restart the TV. Power off the TV, wait for a while and then restart, which may fix the problem.

In short, the above are some possible causes and corresponding solutions, if the above methods still can't solve the problem, it is recommended to contact the Samsung repair center for help.