What should I do if the Nubia Z5S digital password is wrong and can t be unlocked

hi！Please connect your phone to the computer first, use a third-party backup software to back up your important data, and then enter Recovery to clear your phone, at this time, the digital password will be cleared, but the personal data will also be cleared.

Shuangqing specific operation:

1. Press and hold the volume up button + power button in the shutdown state, release the power button after the phone vibrates and restarts, and keep pressing the volume button until it enters recovery mode;

2. Use the volume up and down keys to move the cursor, move the cursor to the wipedata factory reset line, and then press the power button to select it;

3. Use the up and down keys of the volume to move the cursor, move the cursor to the yes--deleteall user data line, and press the power button to select;

4. At this time, the phone will perform a factory reset operation, and then the phone will return to the main menu;

5. Also use the up and down keys of the volume to move the cursor, move the cursor to the wipecache partition line, and then press the power button to select;

6. Use the power button to select the reset system now, the phone will automatically restart, and the double clearing will be completed.

It is recommended to back up all your data first and back it up with some backup software, such as titanium backup. Then factory reset, but you may be asked to enter your ZTE account password, enter the reset password, and then restore the data.

It is recommended to double clear the treatment, this method will clear all the data, it is recommended to lose the personal data, data, contacts, and applications on the mobile phone, if there is important information on the SD card, please also remove the SD card from the mobile phone before the operation.

Open the phone settings, click System Update, select the three-dot sign in the upper right corner to select REC mode, select Chinese mode, select Shuangqing and restart.

hi！Hello, it is recommended that you upgrade to the latest system version, or restore factory settings, you can try to swipe the system recovery, the specific card swiping method is as follows: (1) Please back up your contacts, text messages, software and other data.

3) Press the power button and the "volume up button" at the same time, and release the power button to enter recovery mode after powering on.

4) Select "WipeData Factory Reset" and then "yes --delete all user data".

5) Go back to the main interface, select [WipeCache Partition] and then select [Yes --Wipe Cache].

6) Go back to the main interface, select [Installzi P from SDCARD] and then [ChooseZip from SDCARD], then select the ROM package you put in the memory card

7) Select Yes --Install.

8) Wait for the flashing to be completed, return to the upper menu, and finally select [RebootSystem Now] - [No] (Reboot System) The first boot time is long, please be patient. If none of the above fails, it is recommended to go to the nearest customer service center.

Detection processing. If you need help, please contact customer service at 400-700-6600. You can also return to the factory for testing and processing, please call 400-700-6600 customer service for specific return matters**.

If you really can't remember the unlock password, you need to clear the password by restoring the factory settings by Shuangqing, and at the same time, all the personal information on the phone will be lost.

The steps of Shuangqing are as follows:

At the same time, press and hold the volume up button + power button, release the power button after the phone vibrates and restarts, press and hold the volume + button until it enters recovery mode, and you can enter the desktop normally after the double clear operation.

Double Clear Method after entering Recovery Mode:

1.At this time, you can use the volume up and down keys to move the cursor, move the cursor to the wipe data factory reset line, and then press the power button to select it;

2.Use the up and down keys of the volume to move the cursor, move the cursor to the yes--delete all user data line, and then press the power button to select;

3.The phone will perform a factory reset, then the phone will go back to the main menu, also use the up and down keys of the volume to move the cursor, move the cursor to the wipe cache partition row, and then press the power button to select;

4.Use the power button to select the reboot system now line, the phone will automatically restart, and the double clearing is completed.

If the above operations still cannot be unlocked, users can choose a nubia after-sales outlet for professional technical support.

hi！Hello, the specific operation of Shuangqing is as follows: 1. Press and hold the volume up button + power button in the shutdown state, release the power button after the phone vibrates and restarts, and keep pressing the volume button until it enters recovery mode; 2. Use the volume up and down keys to move the cursor, move the cursor to the wipedata factory reset line, and then press the power button to select it; 3. Use the up and down keys of the volume to move the cursor, move the cursor to the yes--deleteall user data line, and press the power button to select; 4. At this time, the phone will perform a factory reset operation, and then the phone will return to the main menu; 5. Also use the up and down keys of the volume to move the cursor, move the cursor to the wipecache partition line, and then press the power button to select; 6. Use the power button to select the reset system now, the phone will automatically restart, and the double clearing will be completed.

On the lock screen, press and hold the power button to select and restart the phone, and then press and hold the power on and volume up buttons at the same time, when the power logo appears, release the power button, and then it will go into the REC.

In the power-off state, press and hold the power on button and the volume up button at the same time.

Processing:

1. Check if the motherboard of the mobile phone is damaged, and if so, it is recommended to replace the motherboard of the mobile phone.

2. Check if the phone can't be turned on due to insufficient storage space, and if so, you can clean up the phone.

3. Check if the hardware of the mobile phone is damaged, and if so, it is recommended to replace the mobile phone.

4. Check whether the mobile phone system is incompatible, if so, it is recommended to reinstall the system.

5. It can be taken to the mobile phone after-sales store for maintenance.

There are several reasons why the black screen of the Nubia Z5S phone won't wake up.

1. The mobile phone system is not compatible with the mobile phone.

2. The motherboard of the mobile phone is faulty or damaged.

3. The memory space of the mobile phone is not sufficient.

4. There is a problem or damage to the hardware system of the mobile phone.

5. There is a virus in the mobile phone or the boot system is lost.