Can I go to the counter to change the foundation if I buy the wrong shade?

I use their No. 2, basically the color and their own no change, since you opened it, you can't change it, if you buy it when you say it's not suitable to change, it should be able to change for you, their service attitude is still very good.

As long as you keep the shopping voucher (receipt), you can exchange, which is the legitimate rights and interests of consumers If you don't give it, you can go to the consumer association Generally, in order to avoid and cause customer complaints, there will be relevant solutions (in accordance with our wishes).

Yes, the general counter can be exchanged.

No, but you can resell it if you want.

Cosmetics are non-returnable and non-exchangeable. Look

Generally, it is not easy to change it when it is unpacked, but there may be some merchants who will let you change it.

No, hehe, it's very simple, just open it.

You need to negotiate with the counter for return or exchange, in principle, cosmetics products will not be returned or exchanged if there are no special circumstances or quality problems in the counter sales. A small number of counters may return or exchange the goods under the premise that the receipt is not lost, the product is not used (does not affect the secondary sale), and the purchase is not more than 7 days old.

If consumers are not satisfied with the specifications and colors of the goods, they can return and exchange them within 7 days from the date of purchase (or other self-determined time limits) with the shopping voucher to keep the original quality, original appearance and original packaging of the goods intact and do not affect the second sale. However, this does not apply to special products.

Usually the special goods referred to by the shopping mall counters (special goods sold without quality problems will not be returned):

1.Products related to personal health: food, tobacco and alcohol, medicines, cosmetics, hygiene products, underwear, bras.

swimwear, pajamas, yukata, razors, etc.;

2.Consumable goods: audio-visual products, computer software, photosensitive materials, lighters, batteries, butane gas, lamps, light bulbs, cleaning supplies, incense bottles, books, game consoles, etc.;

3.High-tech commodities and precision instrument commodities: audio-visual products, computers, photographic equipment, watches, etc.;

4.Valuables: gold and silver jewelry, handicrafts, leather fur products, etc.;

5.Fabrics that have been cut and modified, etc.;

It can only be used for the sake of use, or given away. Generally speaking, the cosmetic product has been opened, unless he has promised in advance that he can refund it if it is not suitable for you, and the rest of the situation is generally not returnable.

Cosmetics purchased in ** can be returned, as long as the goods can be guaranteed to be in good condition, you can enjoy seven days of no reason to return.

Buyers who choose to return the goods without reason should send a return notice to the ** online seller within seven days from the date of receipt of the goods. During the seven-day period, it is 7 days from 0:00 on the next day when the logistics shows the receipt of the goods, and the full 168 hours are 7 days.

The customer should return the product in good condition. **The network requires the goods to be returned without reason within seven days, and the seller's unilateral agreement or the buyer and seller agree that the seller does not support the return of goods without a reason within seven days is invalid.

Return. The buyer's opening of the product packaging based on the need for inspection, or reasonable adjustment to confirm the quality and function of the product will not affect the integrity of the product. The use of the product beyond the needs of the inspection and confirmation of the quality and function of the product, resulting in the value of the product.

If the depreciation is larger, it will be regarded as the goods are not in good condition and cannot be returned without reason.

As a necessary part of the commodity, the defective condition of the commodity packaging is easy to lead to the depreciation of the value of the commodity, so the old man should ensure that the packaging of the commodity is complete when returning. Some special product packaging with specific value or function can be handled in accordance with the packaging protection requirements clearly stated by the seller in advance.

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