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Don't think about it, it's just a mild social phobia, and everyone has this fear in their hearts, but some people can overcome the obstacles very well. Since you can think of a solution, it means that you are a very optimistic person.
Being a waiter is a good way, the waiter's business scope is relatively wide, and the inevitable contact between people at work can alleviate your autism, keep a cheerful mood, remember to smile when you are afraid to talk, how to say it. Being a human being sometimes requires pushing yourself.
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OK! Being a waiter will make you have to talk even if you don't want to talk, I used to have a good personality, but I didn't dare to talk to strangers, unless I was super familiar with people, I dared to let go of myself, then I was a waiter first, and I stabilized When I went, I didn't like to talk very much, and then after knowing some knowledge about service, the customer asked you, you know, it's impossible not to talk about it, in that case, you will be more nervous if you don't speak.
Take your time and you'll definitely let go in the end.
Then I also did a shopping guide, the first time it didn't work, I was so slow to be bold, I was fired after a few days, and the second time I did it again somewhere else, and I was admitted.
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Yes, you must have confidence in yourself and go out boldly.
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No. It's true! It's good that you want to change yourself, but in the waiter industry, even people who are not afraid to socialize may not be able to do well!
You can try to make friends!
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You have to do it, you have to face it, I believe you can, you have to believe in yourself.
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I still have to get along with people more, and I can do it.
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1. Small talk. When the guest walks into the restaurant, it should be the waiter who notices the customer first, if he doesn't notice, he has made a mistake, and the worst thing is that even if the waiter notices the customer, he is still chatting, and seems to have forgotten his job, so that the guest can sit on his own, and when the guest orders, he has to shout, and the waiter reluctantly finished chatting and walked over.
2. Go to work with emotions.
In the process of eating, ask the waiter to take down something, the service shouted that the oak came over with a lot of emotion, although it may be because of something happened to the waiter's home, or something happened that was not very happy, but in the eyes of the customer, it is a manifestation of dissatisfaction, which is often to push the customer to the competitor, the smart waiter should know that when the guest goes to the competitor, your work place will become more and more depressed, and the boss will still hire you? Do you still have a place to live?
3. Unprofessional performance.
When the guest orders the food, you should introduce the more delicious dishes in the store, or the dishes with activities, if you don't introduce it, you can also do it, when the customer asks, some waiters don't know, so that the guests are very disgusted, there will be a kind of slackness, giving people a feeling of unwilling service, and the guests are not happy to eat!
4. Excessive enthusiasm.
Some waiters are cold, some waiters are too lively, too enthusiastic, guests eat and chat at the table, and the waiter will also participate in the chat after hearing it, and express his opinions from time to time, what does this make customers think?
All in all, a good waiter is the face of the restaurant, if you can provide excellent service, then customers will remember the restaurant, and over time, people come and go, and business will become very hot.
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I am most afraid of encountering a waiter with malicious intentions under the cover of the brand store. Yesterday's experience, in Beijing, Chaoyangmen Huapu Building, a certain master mixed noodles. Half an hour after placing an order, the noodles have not been eaten, and I am replying to a message on my mobile phone, and I was robbed of my rice bowl by a fifty or sixty-year-old waitress, and said, we are not allowed to chat in the restaurant, you are too long to eat, I said that the order is only half an hour, I still have to recharge, I am still being shouted, we are too many, why haven't you finished eating in thirty minutes, it's time to go!
But there was no waiting for a seat at that time, I only sat at a small two-person table, and there were many four-person tables with empty seats, these diners were empty in front of the cave book, and they didn't come up after waiting for a long time, and they were urging, but there was no waiting for a seat at all. They are mainly young white-collar workers, some are playing with mobile phones, and some are talking. Because I was dressed plainly that day, and I was alone, the only waitress in my fifties and sixties seemed to be looking for a sense of existence, so she opened fire on me, a person who didn't look like a fashionable white-collar worker, and everyone was watching her chase people, and I said, "Is your store manager there?" and no one talked to me.
When I left, I said, why don't you wait for the end of the meal to drive people away, the woman continued to argue, who let you eat so slowly, you haven't finished eating in thirty minutes! There was no explanation at the cash register either. Probably because the noodles can't always be served, these waiters are angry, so they have to find a diner who is easy to bully to make up for it!
It's a pity, no matter how delicious the noodles are, they can't bear the malice of the people who sell them! The lessons this incident taught me are, firstly, you should pay attention to your dress when you go out, and secondly, you should try to go to an independent store, even if it is a private store, they are at least sincere in serving customers. The third is not to go to the chain stores in the food stall-style catering city like Huapu Building, they have the support of big names, they don't care about reputation, and the overall attitude of the staff here in this catering city is not flattering!
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People who are not suitable to be waiters are as follows:
First of all, people who are too lazy are not suitable to be waiters, the service industry is an industry that requires diligence, if you expect to sit still and drink tea to get a salary, it is certainly impossible, therefore, people who are too lazy are not suitable, introverts are not suitable to be waiters, because the service industry is to deal with people, if you are too introverted, people who blush when they speak, they are not suitable for being waiters, so it feels extremely bad, so you should be optimistic and cheerful, not too restrained.
People who are too rough are not suitable to be waiters, the service industry is first of all to serve with a smile, and they need to be patient and meticulous, so people with a rough temper are not very suitable, easy to conflict with guests, give a face to the guests, and the reputation of the enterprise is also very bad, people who are afraid of hard work, the service industry itself is a hard industry, therefore, if you are not afraid of hard work, you are not afraid of tiredness, so people who are afraid of hard work are not suitable for being waiters.
Do what waiters should pay attention to
Tidy up the appearance, put on light makeup, arrive on time, do not be late or leave early, absolutely obey the leadership and command of the restaurant foreman, complete the work tasks seriously and quickly, understand the number of diners and time before going to work, understand whether the banquet guests have other special requirements, do a good job of personalized service, before the official meal, according to the foreman's arrangement, carefully do a good job in table and chair, restaurant hygiene, restaurant table, prepare various supplies, and ensure normal business use.
Stand at the specified time, smile naturally on the face, greet the guests with a full mental outlook, arrange the guests to sit in a timely manner, add or remove the seats according to the number of people, take the initiative to pull the chair to introduce the characteristics and business nature of the store, when the meal is served, communicate with the guests, answer all questions, do not know the euphemism of the guests, when necessary, ask clearly and then do, guard against arrogance and impatience, guard against urgency and annoyance, and pay attention to all the conditions of the guests and the restaurant at any time during the meal.
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1. Qu prototype.
People who are depressed and unhappy, "the world is turbid, but I am clear", "the world is drunk, but I am awake"; Self-centered, not interested in external things; Lofty and arrogant, he does not like to socialize; Alone, no sense of teamwork; complains about others, and feels that others are sorry for him.
2. Daiyu type.
People who are overly sensitive. Wind and rain, flowers blooming and falling, all of which will cause changes in their mood; In interactions with people, they tend to show all their enthusiasm, but when they are frustrated, they are easily depressed and disappointed. This kind of person is overly sensitive to the environment, and a customer's words and small actions will cause him great harm, and he often sees some gains and losses seriously, and is worried and troubled about it.
3. Playboy type.
This kind of person may not have too much pressure because of his superior family background, and he does everything according to his interest, and when he is interested, he does a very good job, but when he encounters a little difficulty, he "retreats", and his work is a mess. The old ones are corrected, and the new ones are reinvented.
4. Aristocratic old man type.
People with this kind of personality think that they are superior to others. From the subconscious.
I look down on others, and I don't look down on customers. Usually the characteristics of work are impatience, irritability, frequent complaints, serious and emotional uncontrollable. Treat customers as "just do it, don't pull it down"!
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It depends on the requirements of the job station, and recruits who do not meet the requirements will not be hired.
a. Quantitative standards for waiter grades.
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The money you earn with your own hands is profitable.
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The ten standard service phrases are:
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Hygiene, appetite, quiet, unique.