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Anonymous users2024-02-06The ten standard service phrases are:
1. Waiter's polite words are welcome
The phrase "welcome" is a phrase that waiters must say after seeing a customer enter the store, and although it is very common in every store, it plays a pivotal role. A welcome sentence can make consumers feel that the waiter cares about the customer, so that the customer will also feel that the service in the store is better.
2. What is the politeness of the waiter?
The word "please ask" is also two phrases that consumers must say after entering the store, so that they can ask about the specific needs of consumers after entering the store. If you ask directly, it may make consumers feel impolite, and with these two words, the attitude has obviously changed a lot.
3. Please wait for the waiter's polite language.
The business of the restaurant is generally very good, and consumers sometimes do not get good service after entering the store, so the waiter should tell them in time and wait a while. This will ease their anxiety and make them understand the shortcomings in the store.
Fourth, the waiter's polite language is bothered.
The waiter may interrupt the consumer's chat with others in the process of service, or interrupt the consumer's enjoyment of the quiet environment alone, at this time, everyone needs to say sorry and disturb it. This allows the consumer to focus on the waiter and forgive the waiter for suddenly interrupting the conversation.
Fifth, the waiter is embarrassed to wait for a long time in polite terms.
I'm sorry to wait for a long time, which is also a polite phrase that waiters often have to say. If consumers can't get good service quickly after entering the store, the waiter must use this sentence to express the shortcomings in his store.
6. Please use the polite language of the waiter slowly.
The waiter also often said please slow down. After the consumer finishes shopping, he enjoys his own food there, and at this time, he can say that please use it slowly, so that the consumer can feel that the waiter is always paying attention to him.
7. What else is needed for the waiter's polite language?
After the consumption is completed, you also need to ask the consumer if there is anything else they need help with. After this comprehensive question, consumers can also help solve problems in time, and the consumption experience in the store will be greatly increased.
8. Please feel free to ask the waiter if there is any polite language.
Such a sentence can also make consumers feel that the waiter is always by their side, and if they encounter something, they can directly seek his help, which on the one hand shortens the distance between consumers and the store, and on the other hand, allows consumers to solve the problem of eating in the store.
9. The waiter's polite words are fun.
This is also a polite phrase, consumers will be much happier when they hear such a sentence when they consume, so the waiter can end with this sentence when communicating with consumers.
10. The waiter's polite words are welcome to come next time.
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Anonymous users2024-02-05As follows:
1. Good evening and welcome.
2. Hello, please come in, please sit.
3. Please ask Mr. and Miss.
4. Please wait.
5. Sorry to excuse me.
6. I'm sorry to keep you waiting.
7. Please use slowly.
8. What else do you need, and if you need anything, please do not hesitate to ask.
9. Have fun.
10. Thank you for coming, please walk slowly, please bring your belongings, welcome to visit next time.
In service practice, it must be done:
1. Treat customers as relatives and friends.
In the service practice, treat customers as relatives and friends, and welcome every customer with a smiling face and a hundred times the enthusiasm. In the service of customers, we should think about what customers think, observe customer psychology, and solve various problems of customers.
2. The customer is always right.
This sentence is accompanied by the rapid development of the market economy and the increasing rise of the consumer rights movement, and is put forward by the Western business community, which is the concrete embodiment of the slogan "the customer is God".
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Anonymous users2024-02-04The ten standards of waiters: smile more, have a sweet mouth, have less temper, speak softer, have a bigger belly, have a little more brain, have fewer reasons, do more things, be more efficient, and act faster.
The basic standards for a waiter are as follows:
1. Speak standard Mandarin, be warm, polite, thoughtful, responsible, obedient to management, cooperate with the staff of the department, abide by the staff rules, and do their own work.
2. Proficient in service skills and cleaning standards, and keep all parts of the department clean, neat, fresh and elegant. 3. Stick to your post, do not go to unrelated areas to run around, gossip, be loyal to your duties, ensure the safety of guests, inspect frequently, find problems in time, solve problems, and report to your superiors immediately if you can't solve them.
4. Responsible for inspecting the operation of each equipment, and reporting to the superior for maintenance projects in time if problems are found.
Qualifications. Junior high school degree or above, no specific age limit, healthy, good looks, honest and willing to work.
Fluent in Mandarin, good at communication, and affinity.
Hard-working, self-motivated, practical work, obey the company's management.
Relevant work experience is preferred.
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Anonymous users2024-02-03Smile more, have a sweeter mouth, have less temper, speak softer, have a bigger belly, have a more brain, have fewer reasons, do things more, be more efficient, and act faster.
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Anonymous users2024-02-02Ten polite phrases for the service industry:
Welcome"、"Welcome"、"Hello"It is used by the guest to welcome guests when they come to the restaurant.
Thank you"、"Thank you"When the guest brings convenience to the work of the waiter, said in the spirit of attitude.
Please wait"or"Please wait a moment", for not being able to provide immediate service to customers, said in the spirit of dressing really responsibly.
Please wait"or"Please wait a moment"It is used to apologize for disturbing or inconveniencing guests.
I've kept you waiting"I apologize to the waiting guests with enthusiasm and enthusiasm.
⑥"I'm sorry"or"I'm really sorry to disturb or inconvenience guests, and say it sincerely and politely.
Goodbye"、"You walk slowly"、"Welcome to your next visit", for guests to leave, in a warm and sincere manner.
Manners refer to the demeanor of a person's posture in which they act. Posture refers to the appearance of the body, and demeanor is an external manifestation of personal quality cultivation in interpersonal communication, and it is the expression of temperament.
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Anonymous users2024-02-01The ten standard service phrases are as follows:1. Waiter's polite words are welcome
2. What is the politeness of the waiter?
3. Please wait for the waiter's polite language.
Fourth, the waiter's polite language is bothered.
Fifth, the waiter is embarrassed to wait for a long time in polite terms.
6. Please use the polite language of the waiter slowly.
7. What else is needed for the waiter's polite language?
8. Please feel free to ask the waiter if there is any polite language.
9. The waiter's polite words are fun.
10. The waiter's polite words are welcome to come next time.
a. Quantitative standards for waiter grades.
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