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If you are using a Huawei phone, you can follow the following methods to determine the cause of the problem:
1. It is recommended to use the standard charger for charging.
It is recommended that you use the charger and charging cable that come standard with your phone for charging. Non-standard chargers and cables may not be compatible with the phone, causing the phone to not charge.
2. Please check whether the charging port is abnormal.
Check whether the mobile phone charging interface is blocked by foreign objects, mildew, corrosion, internal connection line damage, etc., if there is such a phenomenon, it is recommended that you go to the nearest customer service center for cleaning and testing.
3. If your phone has not been used for a long time.
If your phone has not been used for a long time, or you have not charged your phone in time after the low battery is turned off, and the phone battery is over-discharged, and it takes more time to activate the battery, it is recommended that you charge the phone for more than 30 minutes to see if the phone responds.
4. If your phone is charged to 80% stop charging.
Some models have added a new intelligent charging mode, which is a battery protection mechanism that effectively extends the battery life through AI intelligent charging management.
5. Please cross-verify.
Please replace the charger and data cable that can be charged normally, and cross-check whether the charger and data cable are faulty.
If the charger and data cable are normal, but the phone still cannot be charged, it may be a malfunction of the phone. It is recommended that you back up your data in advance (WeChat QQ and other data need to be backed up separately) and bring your mobile phone, original charger, original data cable and purchase voucher to a nearby customer service center for testing.
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The first reason: the expiration of the phone's battery life.
Most of today's mobile phones are equipped with lithium-ion batteries as energy storage devices for mobile phones, compared with lead-acid batteries, lithium batteries have the advantages of lightness, long life, low self-discharge, etc., generally speaking, the service life of lithium batteries is about 500 charging cycles, usually it can be used for 2-3 years without any problem, in this process, the power contained by the mobile phone battery will become smaller and smaller, when the service life of the mobile phone battery expires, the battery will be scrapped, resulting in the inability to charge, Therefore, we need to go to the mobile phone store to replace the new mobile phone battery.
The second reason: the phone charging port is malfunctioning.
The reason why the mobile phone cannot be charged may also be that the charging port of the mobile phone is blocked, because of our usual usage habits or placing the mobile phone at will, sometimes it will cause the mobile phone charging port to enter the confetti, particles and other foreign objects, thus blocking the charging port, resulting in the disconnection between the mobile phone and the charger and the situation that it cannot be charged.
The third reason: faulty phone charger or data cable.
The reason why the mobile phone can not be charged may also be the failure of the mobile phone charger or the failure of the power cord, generally speaking, most friends have one or two mobile phone chargers or data cables at home, when the data cable is disconnected internally, the mobile phone and the charger are also disconnected at the same time, resulting in failure to charge, or the charger is faulty, then we need to try whether other chargers and data cables can work normally, if so, directly replace the charger or data cable.
The fourth reason: the battery cannot be charged due to the long-term idle and non-use of the phone.
The speed of mobile phone replacement is very fast, basically every month there will be ** model appeared, when we buy a new mobile phone and abandon the old mobile phone, resulting in the old mobile phone for a long time to be idle, after a long time to use it again sometimes there will be a situation that can not be charged, at this time it may be because of the long-term battery loss and starvation, generally speaking, this can only replace the mobile phone battery.
The fifth reason: phone system problems.
The example of the mobile phone system failure that causes the mobile phone to not charge occurs from time to time in life, especially after updating the system, it is found that the mobile phone always remains at a percentage when charging, but the mobile phone can be used normally, at this time, it is about the system update for the mobile phone power display setting problem, then we need to restart the mobile phone to see if it returns to normal after restarting.
The sixth reason: mobile phone hardware failure.
Sometimes when we use the mobile phone, we accidentally let the mobile phone into the water, into the dust, or the motherboard and other hardware of the mobile phone malfunction, at this time there will also be a situation where the mobile phone cannot be charged, there is nothing to say about this situation, just take it to the repair shop to repair it.
When the mobile phone cannot be charged, we need to investigate the cause of the fault item by item, and find the cause of the failure, from simple to complex. The above is that the phone can't be charged, don't be busy changing the battery.
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1.The mobile phone can't be charged, of course we have to find out what is wrong, and only when we find the problem can we prescribe the right medicine. Below I will go step by step from simple to difficult to check what the problem is.
2.First of all, the phone is connected to the charger and plugged into the plug board to see if it can be charged. If it can't be charged, then the current possible problems are: the charger is broken, the cable is broken, the mobile phone interface is broken, the battery is broken, etc.
3.Change a cable or change the charging plug, and then charge it again to see if it can be charged in, if it is charged, then it proves that this is the problem, change the cable, or change the charging plug.
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If you are using a vivo mobile phone, how to handle charging exceptions:
1. Check whether to turn on the "Optimize Battery Charging" function: Go to Settings - Battery - Charging Settings to see if the "Optimize Battery Charging" function is enabled, the phone cannot be fully charged after the function is turned on, you can turn off this function and try;
Note: If the phone does not have this switch, it does not support this function.
2. There is a problem with the battery level display: turn off and restart, check whether it returns to normal;
3. Whether to use the original charger and data cable, you can replace the charger and data cable;
4. Check whether the charger and socket are in good contact, and try to replace the socket;
5. If the mobile phone exceeds or falls below a certain temperature value, it may not be able to be charged, so try to change the charging environment;
6. Bring your mobile phone to the vivo customer service center for processing, it is recommended to contact in advance before going to avoid empty running, plan your itinerary reasonably, and travel safely.
Customer service center address: Enter vivo official website vivo**app--my--outlet query or vivo official website web version--bottom of the bottom -- service support--service outlet inquiry--select the province and city to query the customer service center address.
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The phone cannot be charged, check the charging port and data cable.
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If the phone can't be charged, don't fix it, come and learn this trick.
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If you are using an OPPO OnePlus phone, when your data cable, charger or charging environment is abnormal, charging may not respond
1. Use the original charger and data cable, non-original charger and data cable may cause unstable charging voltage and current.
2. If the phone is seriously heated, it is recommended to restart the phone and wait for the temperature to drop before charging.
3. Plug and unplug the charger again, and then restart the phone.
4. If possible, it is recommended that you replace the charger and cross-test the data cable.
5. It is recommended to try after updating the system version of the mobile phone.
If the above methods cannot solve your problem, it is recommended that you back up your mobile phone information, bring the purchase invoice, warranty card and mobile phone to the OPPO official service center, and a professional engineer will test and process it for you.
If you have more questions, you can enter the [OPPO Service] WeChat Mini Program and enter keywords such as "mobile phone heating" in the search box to quickly get the information you need. OPPO's official machine knowledge query platform.
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If you are using a Huawei phone and the phone cannot be charged, you can follow the following methods to determine the cause of the problem:
1.Please check if your phone has not been used for a long time.
If your phone has not been used for a long time, or you have not charged your phone in time after the low battery is turned off, it is recommended that you charge it for more than 30 minutes to check if the phone responds.
2.Please check the device and ambient temperature.
Charging the phone when the ambient temperature is too high or too low may trigger the battery charging protection mechanism and cause it to fail to charge normally, please make sure to charge the phone at 1 35°C.
3.Please use an officially recommended charger for charging.
It is recommended that you use the charger and charging cable officially recommended by Huawei for charging. Non-Huawei chargers and cables may not be compatible with the phone, resulting in the phone not charging.
4.Please check whether the charger and device interface are abnormal.
When the charger and cable are damaged or the mobile phone charging interface has foreign objects or deformation, etc., it may cause the phenomenon that the connected charger cannot be charged, please make sure that the charging port is clean and free of deformation before charging, and check whether the charger and cable are damaged, and you can replace other chargers.
Repair spare parts** inquiry.
Make an appointment for service. Boarding service.
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1. The mobile phone can't be charged, of course we have to find out which piece is wrong, and only when we find the problem can we prescribe the right medicine. Below I will go step by step from simple to difficult to check what the problem is.
2. First of all, connect the mobile phone with the charger and plug it into the plug board to see if it can be charged. If it can't be recharged, then the current possible problem is:
The charger is broken, the cable is broken, the phone interface is broken, the battery is broken, and the system is wrong.
Then move down to exclude.
3. Change a connecting cable or a charging stool plug, and then charge it to see if it can be charged into the power, if the power is rushed, then it proves that it is a problem, change the wire, or change the power plug of the charging god. Pay attention to the current and voltage of the original charging plug of your mobile phone when changing the charging plug to prevent harm to the mobile phone. If you can't rush, then the possible problem is:
Mobile phone interface problems, battery problems, system problems.
4. Remove the battery (if you can't disassemble it, don't force it to dismantle), use the universal charge to rush, if it is the problem of the mobile phone charging interface, if not, then continue to investigate.
There may be problems: battery, system.
5. Change the battery to see if it can be rushed, if the battery can be charged, it is likely that the battery is scrapped. Just change the battery. If it still can't be charged, then it can only be a problem with the system.
Note that the battery is best original or buy *** business battery, I once broke the phone because of a bad quality battery, everyone must pay attention!
6. Many people don't understand how the system will affect whether the charge can be charged or not, I take the Android system as an example, there is a file in the log of the Android system that records the battery information, if the battery information is wrong, it will cause the mobile phone to not be charged.
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1. Check the charger and data cable.
Use the standard charger and data cable for charging, the non-standard charger and data cable may not be compatible with the mobile phone, resulting in failure to charge, it is recommended that you replace the standard charger data cable for comparison test. If there is a fault with the standard charger and data cable, you can go to the vivo customer service center for testing.
2. Check the charging port of your phone.
Check the mobile phone charging port for foreign objects, corrosion, dirt, liquids, etc., if there is such a phenomenon, please go to the vivo customer service center for testing.
3. The mobile phone has not been used for a long time or is over-discharged.
If the phone is not used for a long time or the battery is automatically turned off, the battery is in an over-discharged state, it is recommended to charge it for 30 minutes before checking.
4. If the phone is charged to 80% and stops charging, check the phone function settings.
Some models are supported"Optimize battery charging"function, if this function is turned on, in order to prolong the battery life, it will intelligently learn the historical charging habits of the mobile phone, and intelligently adjust the battery full time when the mobile phone is charged for a long time.
Note: Go to Settings - Battery - Charging Settings - Optimize Battery Charging - Turn on Off Function, if you can't see this menu, it means that the machine does not support this function.
5. Service center testing.
If the above methods do not solve the problem, it is recommended to back up the mobile phone data in advance, and bring the mobile phone, charger set and purchase voucher to the vivo customer service center for testing. Enter the mobile phone vivo official website APP--Service--My Service--Service outlets to inquire about the nearest customer service center outlet address and**.
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1. The power of the electrical appliance is too large, which may damage the plug board, so you can check the charger at this time.
2. If the charger is used for too long, it is easy to cause the connector to break, if there is no problem with the plug, check the charging cable. 3. If there is no problem with the charging plug board and charging cable, it may be that the battery and internal circuit board of the mobile phone are faulty.
4. There is a problem with the mobile phone battery. Generally speaking, it is rare to have problems with your phone's battery. But once there is a problem, it is a big problem and must be taken seriously.
5. Therefore, when it is found that the charger and mobile phone system are not faulty, the battery should be checked. If you find that the battery is swollen, then it means that there is a problem with the battery and you must stop using it immediately.
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