Who knows what s going on with Samsung phone network connection not working

If your mobile phone cannot access the Internet after connecting to the wireless network, we recommend that you first check whether other devices can connect to the wireless network normally. If only your device can't, it is recommended:

1.Use the built-in browser to log in to the webpage and see if the link can be opened normally.

2.If a networking software is not available, it is recommended to check whether the function is set to prevent individual applications from using Wi-Fi. Operation:

Settings - (More Connection Settings) - Traffic Monitoring - Manage Application Traffic (Limit Application Traffic) - View Software That Can't Access the Internet - Check WLAN (Note: Some models support the function of managing application traffic).

3.If the browser and networking software are not available, it is recommended to forget the network and try to reconnect: slide down the top curtain of the screen - press and hold the WLAN icon to enter the WLAN setting interface - tap and hold the name of the wireless network - forget (forget the network Delete network), and then search for the connection again.

4.If it doesn't work, please turn off your phone and restart it.

5.Try connecting to a different wireless network.

6.If you still can't use Wi-Fi, it is recommended to back up the data (contacts, messages, **, etc.) in your phone and try to restore the machine to factory settings.

If the problem persists, it is recommended that you bring the purchase invoice, repair card, and mobile phone to a Samsung service center for inspection.

If you have trouble connecting your phone to a wireless network, we recommend that you do the following:

1.Turn your phone and wireless devices on and off again.

2.It is recommended to forget the network to reconnect, operation: Settings - WLAN settings - click and hold the name of the network to be deleted - do not let go - forget to delete the network.

3.An attempt was made to replace the static IP address.

4.Whether it is too far away from the wireless router and affects the received signal.

5.If possible, this is the case with a change to another router or a wireless connection attempt.

6.After updating the system version, test whether there is any improvement.

7.Back up your phone's data (book, SMS, multiple files, etc.) and restore factory settings.

8.If the problem persists, it is recommended to take your phone to the nearest Samsung service center for testing.

First, turn on the Internet service.

Confirm that your phone data is turned on.

Swipe the taskbar at the top of the screen to the left to open Mobile Data.

Under the Standby page, tap Applications.

Click Settings.

Select Mobile Network.

Select Access Point Name.

Click the [Menu] button at the bottom left and select [Reset to Default]. Once the setup is complete, restart your phone.

Samsung's name is written in English to expand its global position in the world, and the company's name sits on top of a dynamic new logo design that gives a vibrant overall image of the company. The oval shape of the logo symbolizes the world moving through space, conveying an image of innovation and change that is unique. The first letter "S" and the last letter "G" partially break through the shackles of the ellipse and unite the outside and the inside, showing Samsung's desire to become one with the world and serve society.