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If your phone cannot access the Internet after connecting to a wireless network, it is recommended that you first check whether other devices can connect to the wireless network normally. If only your device can't, Samsung phones are generally recommended to do the following:
1.Use the built-in browser to log in to the webpage and see if the link can be opened normally.
2.If a networking software is not available, it is recommended to check whether the function is set to prevent individual applications from using Wi-Fi. Operation:
Settings - (More Connection Settings) - Traffic Monitoring - Manage Application Traffic (Limit Application Traffic) - View Software That Can't Access the Internet - Check WLAN (Note: Some models support the function of managing application traffic).
3.If the browser and networking software are not available, it is recommended to forget the network and try to reconnect: slide down the top curtain of the screen - press and hold the WLAN icon to enter the WLAN setting interface - tap and hold the name of the wireless network - forget (forget the network Delete network), and then search for the connection again.
4.If it doesn't work, please turn off your phone and restart it.
5.Try connecting to a different wireless network.
6.If you still can't use Wi-Fi, it is recommended to back up the data (contacts, messages, **, etc.) in your phone and try to restore the machine to factory settings.
If the problem persists, it is recommended that you bring the purchase invoice, repair card, and mobile phone to a Samsung service center for inspection.
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It is recommended to follow these steps:
2.Take out the SIM and clean the SIM card metal contacts with an eraser. (Whether it is a SIM card with poor contact).
3.Try to replace a SIM card (whether the SIM card is aged or damaged)4Check whether the phone has software such as Security Guard or Calendex installed, and try to uninstall it.
5.Back up your phone's data (book, SMS, multiple files, etc.) and restore factory settings.
If the problem persists, it is recommended to send the phone to the nearest Samsung service center for testing and repair.
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If the mobile phone cannot access the Internet through data traffic, it is recommended;
1. Check whether the SIM card is enabled for GPRS Internet service or temporarily closed.
To use the mobile phone data Internet function, the ** card needs to activate the data data Internet service. You can contact the local network provider of **card to open the data traffic Internet service.
2. Check whether the "Mobile Data" switch is turned on.
Slide your finger down on the top curtain of the screen, slide the shortcut bar to the left, and turn the "Mobile Data" dot green.
3. Reset the Internet access parameters.
In standby mode, select Standby Screen - Applications - More Settings - Mobile Network - Tap the access point name - Menu - Reset to Default Settings - After the settings are completed, restart your phone to surf the Internet.
4. Please try to change to another ** card.
5. You can also try again in a different time period or network environment.
6. Back up your phone's data (**book, SMS, **, etc.), restore your phone to factory settings, if the fault persists, it is recommended to send your phone to the nearest Samsung service center for testing and repair.
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1. Enter the standby page of the phone, you can see that there is an application in the lower right corner of **, click to enter.
2. Enter the application, that is, enter the important program part of the mobile phone, and click Settings.
4. Enter Wireless & Network, and then click on Mobile Network to see it. Sharing and portable hotspots are useful only with the help of mobile networks.
5. The mobile network includes mobile data, access point name, network operator and network mode. Click on the network mode to set the type of network you want.
6. You can choose any network that suits you or connect automatically.
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The network setting method of Samsung series mobile phones: "Function Table" - "Settings" - "Network Settings" - "Network Mode" - "UMTS or Auto".
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Based on the description, it is recommended that you follow these steps:
1. Try after restarting;
2. Check whether the phone has a system push notification, and if so, update the phone to the latest system version.
3. Back up data (contacts, text messages, **, etc.) and try to restore factory settings.
If the problem persists, it is recommended that you bring your mobile phone, purchase invoice, and repair card to your local Samsung after-sales service center for testing.
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Seeing that you went to the Samsung center, your phone is still licensed, it is not recommended that you root the flash. Use 360 or Hydra to reset the APN, if that doesn't solve the problem, then uninstall the game on your phone again, because some games don't require money, but there will be ads, and Android sometimes you quit the game when you still stay in the phone's memory, occupying data resources, so this is why your phone can be connected after restarting.
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Generally, it is very difficult to find out exactly what the cause of this kind of problem is, it is laborious and the effect is not ideal, and the simplest and most reliable way is to back up the data and flash it again.
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If other software can be connected to the network normally, it is your YY version problem, see if the network connection is set correctly, if it is correct, you can try to change the version.
Thank you for helping to adopt it.
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