How to apply for a refund if I have purchased online and shipped to someone else, and I have rejecte

Updated on society 2024-05-05
29 answers
  1. Anonymous users2024-02-09

    Some netizens have encountered such online shopping and need to return the goods, can they directly refuse to accept the express delivery and directly let the express company return it. The details of the problem are: if you find that you don't want it when the goods have not arrived after online shopping, or you buy the wrong model or color, can you directly refuse to accept the express delivery when the goods arrive, and directly let the courier return it according to the shipping address, so do you have to pay the postage yourself?

    I don't think it's going to be fast. If you find that you don't want it when the goods have not arrived after online shopping, or you have bought the wrong model or color, can you directly refuse to accept the express delivery when the goods arrive? ,I searched you through the Internet to collect some relevant solutions,I hope to help netizens who have had the same or similar problems,The details are as follows:

    This kind of general needs to communicate with the seller before you can operate whether to refuse to accept, like the seller on **, if you refuse to accept it for no reason, the seller will not necessarily refund the buyer. For example, platforms such as JD.com and Suning allow buyers to refuse once in a month, and if it exceeds it, the relevant Jingdou will be deducted. It can be refused, and the courier can only be returned.

    The Postal Law stipulates that the ownership of the express delivery is owned by the sender before the recipient signs for it. As the carrier, the courier company has no right to deal with it privately. Ben was questioned.

    If you need to return the goods for online shopping, you can directly refuse to accept the express delivery and directly let the express company return it. This kind of general needs to communicate with the seller before you can operate whether to refuse to accept, like the seller on **, if you refuse to accept it for no reason, the seller will not necessarily refund the buyer. For example, platforms such as JD.com and Suning allow buyers to refuse once in a month, and if they exceed, they will be deducted from the relevant Jingdou as a punishment.

    If you buy a package that is rejected online, call ** to let the receiving courier company return it. As the consignee, you only have two options: signing and rejecting, and the consignor (merchant) needs to contact the courier company to return it. Therefore, if you refuse to accept it, you should contact the seller directly to express that you don't want it anymore and refuse to accept it.

    During the return process, you can see the logistics dynamics of the same way as queriing the express tracking number, unless the goods are not actually operated.

    After shopping online. Return the goods within the agreed time, and the other party will receive them, otherwise the seller is not allowed to return the goods. If you have already received the goods, you can't refuse to accept them, and if you want to return them, you need to contact the seller.

    If you want to return the goods, you must first contact the seller to negotiate and return the express mail to the address provided by the other party and the courier requested.

  2. Anonymous users2024-02-08

    You can apply on the **return and refund page, and you see if the date has passed the receipt period, if the receipt period has passed, it will be automatically received, then you have to contact the **seller. See how you guys discussed? Have a great day.

  3. Anonymous users2024-02-07

    Yes, the buyer directly refuses to accept the courier, and the courier will return to the consignor according to the original way, but the returned courier needs to pay the freight again.

    Express rejection return process:

    1. Communicate with the seller, explain the situation, inform yourself that you will return the goods by refusing the visa, and agree who will be responsible for the round-trip freight.

    2. Click Return on the online shopping platform and select the return method.

    3. The delivery staff explains the situation when delivering, explains the rejection clearly, and asks for the return order number at the same time.

    4. Pay attention to the transportation process according to the return order number, return the goods to the seller, and after the seller signs for receipt, urge the seller to accept the goods and click to confirm to complete the refund.

    Precautions: Be sure to inspect the goods in person with the courier, and leave the ** signed at the time and the confirmation of the courier, so as not to shirk the inconsistency of the goods after the seller receives the goods and will not return them. Keep the relevant evidence even if the seller shirks it, so that the evidence can be used to apply for intervention on the shopping platform.

    The reason for the rejection of the courier

    1. The express delivery that the recipient forgets or does not know who sent it mostly occurs when it arrives at delivery.

    2. The recipient is not satisfied with the purchased goods and refuses to accept them.

    3. The sender and the recipient have poor communication, resulting in contradictions, and the recipient refuses to sign.

    4. The logistics speed is too slow, and the quality of the attachment is not evaluated well online, and the attachment comes in the negotiation refund, and the recipient refuses to accept it.

  4. Anonymous users2024-02-06

    The consignee refuses to accept the courier, and the courier will return the same way. The delivery time of return is not guaranteed. You can query the logistics information through the previous tracking number. If you have any questions, you can call the service ** for feedback.

  5. Anonymous users2024-02-05

    After the buyer refuses to accept the courier, the courier will return it on its own.

  6. Anonymous users2024-02-04

    If the buyer refuses to accept the express, the express company will return the express to the original way, and individual small express companies may not return, resulting in the detention of the express or even the loss.

  7. Anonymous users2024-02-03

    As long as you refuse to receive the parcel when the courier calls **, or choose to refuse the visa when the courier delivers to your door, then the package will be returned the same way, and you don't even have to pay postage.

  8. Anonymous users2024-02-02

    If the buyer refuses to accept the express, it must be automatically returned by the express, after all, if you don't want it, it must be returned, otherwise, if the express is lost, the courier is responsible.

  9. Anonymous users2024-02-01

    It will be returned, but after the buyer refuses to accept it, the courier will contact the seller and ask if he wants to return it, as long as the seller chooses to return it, then he will return it quickly.

  10. Anonymous users2024-01-31

    If the buyer confirms that the express is refused, the express will automatically return to the place of origin, and each express will be tracked by the tracking number, and who will sign for it in the middle, it will be found.

  11. Anonymous users2024-01-30

    Yes, as long as the buyer refuses to accept it, the courier will return it to the same way.

  12. Anonymous users2024-01-29

    If the buyer refuses to accept the express delivery, the express will be returned to the merchant, but it will be put for a few days, if the merchant contacts the delivery express delivery, the return will be faster.

  13. Anonymous users2024-01-28

    If the recipient refuses to receive the delivery, it will be returned to the sender.

  14. Anonymous users2024-01-27

    The buyer refuses to accept the courier, and the courier will return the same way.

  15. Anonymous users2024-01-26

    Yes. If the buyer refuses to accept the courier, the courier will return the same way. It's all done this way, it's normal.

  16. Anonymous users2024-01-25

    If the buyer refuses to accept the courier, the courier will automatically return, and once the buyer refuses to accept it, the courier will return to the merchant's mailing address in the same way.

  17. Anonymous users2024-01-24

    If you express it, he will return it to the seller the same way, and then the merchant will refund you, and the shipping fee will also be paid by the merchant.

  18. Anonymous users2024-01-23

    If the buyer doesn't want to receive the courier, tell the courier brother and the courier will automatically return.

  19. Anonymous users2024-01-22

    If the buyer refuses to accept the express delivery, the express will be returned in the same way, and you can go to see the logistics information.

  20. Anonymous users2024-01-21

    It must be like this, as long as the buyer refuses to take the express, it will definitely be automatically returned.

  21. Anonymous users2024-01-20

    If the buyer refuses to accept the courier, the courier will be returned to the original route within seven days.

  22. Anonymous users2024-01-19

    That's going to go back the way it came. Do not worry.

  23. Anonymous users2024-01-18

    Generally, you have to go to the courier point to explain that you have rejected it, otherwise, the courier may stay at the courier point for several months.

  24. Anonymous users2024-01-17

    Hello, the courier company will contact the sender first and return it if you are sure.

  25. Anonymous users2024-01-16

    It must be like this, as long as the buyer refuses to accept it, the express delivery will automatically return to the seller.

  26. Anonymous users2024-01-15

    Legal analysis

    If the other party refuses to accept it, the sender can choose to abandon the mail or hand it over directly to the courier company to deal with it, but he needs to bear the postage of the shipment. If the shipment is returned, the sender will be responsible for the round-trip postage.

    If you are sure that you will not bear the postage of the shipment, you can let the courier company handle it; If you need to bear the cost of postage, it is better to negotiate with the recipient, pay the postage and let the courier send it to the recipient.

    Legal basis

    Regulations of the People's Republic of China on Information Disclosure

    Article 7: All levels of people shall actively promote information disclosure efforts, gradually increasing the content of information disclosure.

    Article 8: All levels of people's ** shall strengthen the standardization, standardization, and informatization management of ** information resources, strengthen the establishment of ** information disclosure platforms, promote the integration of ** information disclosure platforms and government service platforms, and increase the level of handling ** information disclosure.

    Article 9: Citizens, legal persons, and other organizations have the right to supervise administrative organs' information disclosure efforts, and to submit criticisms and suggestions.

  27. Anonymous users2024-01-14

    Yes, after the buyer refuses to accept the express, the sender company will contact the sender company and inform the other party of the situation. The sender company will then contact the sender to report more details.

    If it is SF Express, the customer refuses to accept it, and then calls back to the seller, and the express delivery fee is doubled; Similarly, if the buyer sends SF Express to the seller, the express delivery fee for the seller's refusal to return to the buyer will also be doubled; Which party receives the courier and which party pays for the courier.

    Ordinary express delivery, such as: Yuantong, Shentong, Zhongtong, Yunda, and other common express delivery, is free to receive after the return;

    There are also some other couriers, some are sent abroad, or remote areas, you need to calculate separately, you can ask the official customer service of the express delivery.

  28. Anonymous users2024-01-13

    Summary. Dear Hello I am glad to find out that the seller refuses to accept it, and the buyer cannot refuse to accept it. This is like you are the sender, the other party is the consignee, if the consignee refuses to receive the goods, it is directly returned to the sender, if you do not receive, the express will default to this thing no one wants, but if this happens, it is recommended to contact the seller and ask why it is refused.

    If the seller ignores it, you can also contact the platform's customer service to intervene. If you plan to go out in the near future, it is recommended that you do a good job of epidemic protection, I wish you all the best and better <>

    Dear Hello I am glad to find out that the seller refuses to accept it, and the buyer cannot refuse to accept it. This is like you are the sender, the other party is the consignee, if the consignee does not want the former Kai to receive, it is directly returned to the sender, if you do not receive, Huizhao Express will default to this thing no one wants, but if this happens, it is recommended to contact the seller and ask why it is refused. If the seller ignores it, you can also contact the platform's customer service to intervene.

    If you plan to go out in the near future, it is recommended that you do a good job of epidemic protection, I wish you all the best and better <>

    Due to epidemic prevention and control reasons, I returned the express delivery and was returned by the transit center, can I refuse the visa.

    Hello, I'm glad to find out for you that you can refuse the former, the courier company will help you return the courier to the sender, I wish you all the best, the more wisdom called, the better<>

    I am the sender to return the express to the merchant, due to epidemic prevention and control reasons, the express was returned, can I refuse the express delivery?

    Hello, I'm glad to find out for you that you can refuse the former, you don't have to sign for it, you don't need to bear the freight, I wish you a good <>

  29. Anonymous users2024-01-12

    The intercepted logistics showed that the merchant refused to apply for a refund after the return of the goods, saying that it was reasonable to wait until they received the goods to return the money to me.

    It depends on your refund options and status. The seller will not complain to you because the seller does not have a complaint portal and does not have the appropriate complaint type. No entrance, no type, ** cannot accept such complaints.

    After the refund application is closed, both parties still have the right to evaluate each other, and you can see the timeout period or system prompt above the refund application.

    Reasons for the merchant's rejection of the refund request:

    The main reason for the insufficiency is that the buyer has received the product after the loss of the product or the essence of the product, simply put, for example, for clothes, the buyer may remove the tag of the clothes or have washed the clothes, which affects the secondary sales, and the general merchant does not return the refund. If the buyer does not affect the secondary sales of the product, the store will not be refunded, such as the merchant should violate a certain store business ethics or reputation.

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