What should I do if Lenovo A398T can t focus? The photos are all blurry

Dear Lenovo users, hello!

We apologize for the inconvenience. Please note that the A398T camera does not support focusing.

1. Due to the additional ** function of the camera of the mobile device, the anti-shake performance is not comparable to that of the professional camera, please try to take pictures again after stabilizing the camera;

2. Your device does not support the focus function, so if the object you are shooting is close to the camera or at the edge of the frame, it may be blurry due to the inability to focus, it is recommended that you shoot the object at a distance and try after placing the object in the center of the frame;

3. If you still can't get a clear ** according to the above operations, please check whether the camera lens is interfered with by film or stains, and it is recommended that you clean the camera lens and try again;

4. If it is not caused by stains, it is recommended that you back up your data and try to restore factory settings (system settings--- backup and reset--- factory settings) to rule out whether it is caused by system abnormalities;

5. If the factory reset is invalid, it is recommended that you go to the Lenovo maintenance site for testing and maintenance in time, and it cannot be ruled out that it is caused by camera hardware failure.

Lenovo authorized repair site inquiry.

The business hours of the maintenance site are usually from 9:00 to 18:00 from Monday to Sunday, except for holidays, and the stations will be slightly adjusted according to their own operations.

Go to the phone store and get a different camera.

Lenovo A388T camera crash can not focus, the two main reasons and solutions are as follows:

1. First of all, check whether it is a software or hardware problem, and the software problem can be repaired to the mobile phone;

2. During the warranty period, the warranty will be sent, and the manual replacement fee can also be exempted;

3. Sending the hand to shoot the leakage machine repair shop for maintenance, which is cheaper than after-sales service;

4. If you have manual ability, you can buy the corresponding lens module online and replace it yourself.

We apologize for the inconvenience caused.

Please note that this model does not support the focus function, so you cannot use the camera program to focus.

For more information, please visit the A388T section in Lenovo Phone Tablet Service & Support**. If you have any questions in use, please contact Lenovo customer service staff through knowing, Lenovo Leq, manufacturer 400** (Lenovo hand with good machine**: 400-818-8818) and other ways, thank you.

Let's ask:

According to the description, it is recommended to refer to:

1. Since the camera of the mobile device is an additional ** function, the anti-shake performance is not comparable to that of professional cameras, it is recommended to try to take pictures again after stabilizing the camera;

2. This machine supports the focusing function, when taking pictures, first click the part that needs to be focused with your finger, and then click the shutter to take a picture after the camera completes focusing. In addition, a low-light shooting environment may cause the camera to fail to focus, so it is recommended that you try to take photos in a brightly lit environment.

3. If you still can't get a clear ** according to the above operations, check whether the camera lens is interfered with by film or stains, and it is recommended to clean the camera lens and try again;

4. If it is not caused by stain interference, it is recommended to back up the data to avoid data loss, and try to restore factory settings to rule out whether it is caused by system abnormality;

5. If restoring factory settings is invalid, it is recommended to go to the Lenovo maintenance site for testing and maintenance in time.

According to the description, it is recommended to refer to:

1. Since the camera of the mobile device is an additional ** function, the anti-shake performance is not comparable to that of professional cameras, it is recommended to try to take pictures again after stabilizing the camera;

2. A380T does not support the focusing function, if the object you are shooting is close to the camera or at the edge of the frame, it may be blurry due to the inability to focus, it is recommended to shoot the object at a distance and try after placing the object in the center of the frame;

3. If you still can't get a clear ** according to the above operations, check whether the camera lens is interfered with by film or stains, and it is recommended to clean the camera lens and try again;

4. If it is not caused by stain interference, it is recommended to back up the data for factory reset, if the factory reset is invalid, it is recommended to go to the Lenovo maintenance site for testing and maintenance in time.

Other questions can also be compared in the two forums, the idea forum.

Think Forum.

Hope it helps, thank you.