How long does it take for a complaint request to be resolved, and how long does it take for a compla

Updated on society 2024-05-20
4 answers
  1. Anonymous users2024-02-11

    Legal analysis: Generally, within 60 days, the labor inspection brigade is the pre-processing unit, and you can check and supervise more. You can also report directly to the police and file a lawsuit with the court if necessary.

    Legal basis: Article 161 of the Civil Procedure Law of the People's Republic of China People's courts applying the summary procedures to hear cases shall conclude trial within three months of the date on which the case is filed. Article 149:Cases tried by the People's Court applying the ordinary procedures shall be completed within 6 months of the date on which the case is filed.

  2. Anonymous users2024-02-10

    Results are usually available after seven days. According to Article 15 of the Measures for the Handling of Consumer Complaints by the Administrative Departments for Industry and Commerce, the administrative department for industry and commerce with jurisdiction shall handle the complaint within seven working days from the date of receipt of the complaint from the consumer and inform the complainant: 1

    Complaints that meet the requirements shall be accepted and the complainant shall be informed; 2.Complaints that do not comply with the requirements will not be accepted, and the complainant will be informed of the reasons for the inadmissibility. Here are the steps for 12315 complaints and reports:

    First of all, search for 12315 local official**, click in, this interface has two options for complaints and reports, consumers can choose according to their own needs. Let's take the complaint as an example, click on the complaint to fill in**, the following one will appear**, please fill in truthfully according to the requirements. It's important to remember to take a picture or take a screenshot when you're done.

    Similarly, if you make a report, search for 12315 local official**, click in, select the report option, click on the report to fill in**, and fill in truthfully as required. It's still important to remember to take a picture or take a screenshot when you're done. The complaint report form filled out online is equivalent to sending a work order, with which you can ask the 12315 department to process your request.

    I hope that we can raise our awareness of rights protection and fight for our legitimate rights and interests.

    Legal basis: "Measures for the Handling of Consumer Complaints by the Administrative Departments for Industry and Commerce" Article 15 The administrative department for industry and commerce with jurisdiction shall handle the consumer complaint within seven working days from the date of receipt and inform the complainant. Complaints that comply with the provisions of the regulations will be accepted and the complainant will be informed; Complaints that do not comply with the requirements will not be accepted, and the complainant will be informed of the reasons for the inadmissibility.

  3. Anonymous users2024-02-09

    The administrative department for industry and commerce with jurisdiction shall handle the complaint and inform the complainant within seven working days of receiving the consumer complaint, and shall also inform the complainant of the reasons for not accepting the complaint that does not meet the requirements.

    Legal basis: Civil Code of the People's Republic of China

    Article 120:Where civil rights and interests are infringed upon, the infringed party has the right to request that the infringer bear tort liability.

    Article 183:Where oneself is harmed by protecting the civil rights and interests of others, the infringer bears civil liability, and the beneficiary may give appropriate compensation. Where there is no infringer, the infringer has escaped, or is unable to bear civil liability, and the victim requests compensation, the beneficiary shall give appropriate compensation.

    Article 1167:Where the tortious conduct endangers the safety of others' persons or property, the infringed party has the right to request that the infringer bear tortious liability such as stopping the infringement, removing obstructions, and eliminating dangers.

    Article 1168:Where two or more persons jointly commit tortious acts, causing harm to others, they shall bear joint and several liability.

  4. Anonymous users2024-02-08

    The Ministry of Industry and Information Technology is the abbreviation of the Ministry of Industry and Information Technology, and 12300 is the complaint of the Ministry of Industry and Information Technology. It can be used to complain to telecommunications companies. 12300 complaints are generally replied within one to two working days.

    12300 will reply in a few days after the complaint

    1. Generally one to two working days, if it exceeds this time, please wait patiently.

    1) Be sure to state the problem according to the facts, and never make it up.

    2) We must not wantonly exaggerate or fabricate facts, make things out of nothing, and we must not have the psychology of luck and revenge.

    3) All the appeal materials you write will be handled by a special person, and all the materials will be inquired and processed by the complained enterprise.

    2. The following circumstances are not within the scope of acceptance

    1. The issue of complaints is beyond the scope of telecommunication service quality.

    2. The complainant and the respondent have reached a settlement agreement and implemented it.

    3. Complaints have been made to the relevant complaint acceptance agencies.

    4. The people's court, arbitration institution or consumer organization has already accepted or handled it; National laws, administrative regulations, and departmental rules provide otherwise.

    5. In the case of a telephone bill dispute, the time of occurrence of the appeal is more than five months from the time when the appeal was filed;

    6. Other appeals, where the time of the appeal is more than two years after the time when the appeal was filed.

    The above is the relevant content that I have compiled for you, and there will be a reply in one to two working days, but the premise is that everyone is complaining about the real facts, and it cannot be fabricated. And everyone should be clear about which of the above mentioned situations are inadmissible. If your situation is more complex, we also provide lawyer** advice.

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