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If you forgot the screen lock password of your phone, we recommend that you try to unlock it through the remote control function: S5 phones support Samsung DIVE remote control function. If remote control, mobile data (or Wi-Fi) is enabled; After logging in with your Samsung account, click "Unlock My Device", and the lock screen method will be changed to the default swipe unlock method.
If your phone does not meet the requirements for remote control, please take your device to a Samsung service center and have an after-sales engineer help you unlock it safely.
Samsung Service Center Address Information Customer Service**, you can inquire through the following methods: please log in to Samsung's official website - click on the upper right corner of after-sales service - click to find Samsung Service Center - select the product you want to inquire about and the province and city where you are located to search.
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If your Samsung S5 phone forgets your phone lock screen password and meets the following conditions, it is recommended:
1.Remote control, mobile data (or Wi-Fi)2The phone has been bound to a Samsung account, log in to the Samsung official website - Applications - Find My Phone, log in with a Samsung account, click "Unlock My Device", after this operation, the previously set lock screen method will be directly changed to the default swipe unlock method, and then slide the phone to unlock.
3.If the backup PIN is invalid, the backup PIN password is forgotten, or the above requirements are not met, please send the machine to a Samsung service center for a secure unlock by an after-sales engineer.
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If the Samsung S5 phone password forgot it, we can enter the recovery mode.
Turn off your phone, press and hold the volume + button, home button and on/off key, wait until the screen lights up, and release the on/off key until the recovery interface appears.
After entering the recvery mode, use the [Volume-] button to select "Wipe Date Factory Reset", and press the [On] key to confirm.
Press the volume + - key, select "yes, dalete all user date", and press the ON key to confirm.
After the previous step is completed, return to the recovery page at the beginning, select "Reboot System Now", and press the ON key to confirm.
After waiting for the reboot to complete, all the passwords were cleared, and the phone was ready to use.
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1: Turn off your phone completely.
2: After the phone is completely turned off, press and hold the volume up button + home button + power button together, don't loosen, and enter recovery mode after a while, note: press the volume up and down keys in recovery mode to select, and press the power button and home button to confirm.
3: After entering the recovery mode, double clear, whether your phone is the recovery that comes with the system or the recovery of a third party, whether you are the Chinese version or the English version, as long as there are [wipe data factory reset] [clear data factory reset] and [wipe cache partition] (Chinese version: empty cache) these two can be.
4: Select [wipe data factory reset] (in Chinese, erase all data, that is, restore factory settings), then press the power button to confirm, and then select [yes - delete all data].
5: Select [wipe cache partition] (in Chinese, clear cache), then press the boot button to confirm, and then select [yes - wipe cache] (yes - empty cache).
6: Then re-select [Reboot System Now], press the power button to confirm, and then start the phone.
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Will you use the flashing wizard Flashing is to back up the data on the mobile phone After flashing, you can reply to it.
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This kind of problem, deal with the brush, wood is there any way· After flashing, all the data in the phone is gone
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