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The most lazy ever. Garbage. Express delivery --- Shentong Express.
1.The arrival time is slower than that of a snail.
2.The network cannot track item information in real time (lag and no update information).
3.There is no SMS notification before the arrival of the goods and ** notification whether the goods can be received.
4.After the item arrives, Shentong personnel will be very impatient if they refuse to open the box for inspection or if they make reasonable requests for unpacking and inspection.
5.There is no security guarantee for the goods, and the basic outer packaging will be ravaged by Shentong like a salvage site, and any item has the risk of being damaged by it and the compensation is far away.
6.Complaints don't have any effect, I do my thing.
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2014-01-17 03:54:01 Sent from Beijing Transit Department to Hebei Cangzhou Companynew
2014-01-14 21:09:25 Loading Hubei Wuhan Aviation Department is loading scanning.
2014-01-14 21:09:25 Sent from Hubei Wuhan Aviation Department to Beijing Transit Department.
2014-01-14 21:06:41 Loading Hubei Wuhan Aviation Department is loading scanning.
2014-01-14 21:06:41 Sent from Hubei Wuhan Aviation Department to Henan Zhengzhou Aviation Department.
2014-01-14 12:02:01 Arrival Express has arrived in Hubei Wuhan company.
2014-01-12 17:19:08 Recipient of Hubei Wuchang Company Zhonghua has received.
It's not that this is not in Beijing, but on the way to Cangzhou, Hebei When you get to the destination, you will update the information when you scan the piece, and it is estimated that you can get it today and get it tomorrow at the latest.
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Inter-provincial generally arrives in about 2-5 days, and arrives by distance.
Take Guangzhou as an example: Guangzhou-Jiangsu, Zhejiang, and Shanghai arrive in 2 days, Guangzhou-Hunan, and Hubei arrive in 3 days, and Guangzhou-Northeast provinces arrive in 4-5 days (add 1 day to the original number of days for over-districts or townships).
Shentong couriers work from 8 a.m. to 6 p.m., and Shentong pick-up and delivery is generally from 8 a.m. to 7 p.m. Special urgent items will be delivered at 10 p.m. Express delivery is generally not delivered at night, but express logistics is 24 hours a day.
Sorting and transfer are in operation 24 hours a day, basically at night.
There are five factors that affect the speed of Shentong Express:1. Weather reasons.
2. Whether the courier company has the wrong shipment or sorting error.
3. The route of the courier's delivery.
4. The courier's familiarity with the area.
5. Accidents, such as car accidents. In view of the problem that Shentong Express generally arrives in a few days, the first and second-tier cities with a short distance can usually be delivered in 1-2 days, and the sending and receiving addresses in remote cities or regions may reach 3 to 4 days, or even longer.
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Generally about 1-10 days, its arrival situation is as follows:
1. The goods can arrive in the same city in one day, except for individual circumstances (e.g., bad weather or traffic problems will affect the arrival time).
2. The goods in the same province generally arrive in about 1-2 days.
3. The inter-provincial general arrival is about 2-5 days, and the arrival is calculated according to the distance.
Take Guangzhou as an example: Guangzhou-Jiangsu, Zhejiang, and Shanghai arrive in 2 days, Guangzhou-Hunan, and Hubei arrive in 3 days, and Guangzhou-Northeast provinces arrive in 4-5 days (add 1 day to the original number of days for over-districts or townships).
4. Remote areas, such as Inner Mongolia, Xinjiang, Qinghai, Ningxia, etc., arrive in 7-10 days.
Products & Services.
With the development of China's express delivery market, Shentong Express continues to actively explore emerging businesses while providing traditional express delivery services, providing customers with B2C one-stop logistics services such as warehousing, distribution, system, customer service, collection of payment, valuables channel, cold chain transportation and other services, and has established a huge business organization in China such as information collection, market development, logistics distribution, express collection and delivery.
At the same time, Shentong Express is also actively investing in the construction of a global overseas warehouse service system, providing global cross-border e-commerce with one-stop first-stop chain services from first-leg transportation, customs clearance, warehousing management, inventory control, order processing, logistics distribution and information feedback. At present, Shentong's international business has expanded to the United States, Russia, Australia, Canada, South Korea, Japan, New Zealand, Indonesia, Nepal, the United Kingdom, the Netherlands, Europe, Malaysia, Thailand, Bangladesh and other countries.
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Domestic express delivery generally arrives every other day. For example, you send it on the 4th, transport it on the 5th, and arrive at the destination city on the 6th. Then it is delivered, usually at noon or in the afternoon. Be patient! Usually it takes 3-5 days to receive the express delivery at the earliest.
Shentong Express is referred to as Shanghai Shentong, Shanghai Shentong Logistics Co., Ltd. has 247 independent city business offices, 179 business halls, 1220 operation points, express delivery was founded in 1993, is a domestic joint venture (private) enterprise mainly engaged in express delivery.
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Shentong Express is still quite fast, generally about 1-10 days.
The timeliness of Shentong Express's commitment is:
1. Shentong Standard Express Express Transit Chinese Mainland Mutual Mail: three to five days, some remote areas plus half a day to one day, Chinese mainland to Hong Kong, Macao and Taiwan one day and a half to two and a half days, some remote areas plus half a day to one day, Chinese mainland to overseas areas three to five days.
2. Shentong will be delivered the next day on the next day.
3. Shentong special time limit for mutual mail in Chinese mainland: three to seven days, plus one to two days in some remote areas; Two and a half to three and a half days from Chinese mainland to Hong Kong and Macao, and half a day to one day in some remote areas.
If the courier is not delivered within 10 days, the consumer can communicate and negotiate with the merchant, and if the negotiation fails, he can complain to the online shopping platform or the Consumer Council, and the consumer can also return the goods or request compensation from the merchant as agreed.
Where disputes over consumer rights and interests arise between consumers and business operators, they may be resolved through the following channels:
1. Negotiate and settle with the operator.
2. Request mediation by consumer associations or other mediation organizations established in accordance with law.
3. Complain to the relevant administrative departments.
4. Submit to an arbitration institution for arbitration in accordance with the arbitration agreement reached with the operator.
5. File a lawsuit with the people's court.
We Shentong has always adhered to the business philosophy of "I am the slowest in express delivery, I am the highest in charge, I am the worst in service, and no compensation for lost goods", and "customer dissatisfaction" is our goal of "chasing the ball". Since the beginning of this year, we have made our planes fly in the sky for more than three days before landing, which has strongly supported the requirements of expanding domestic demand, because we have consumed fuel to a large extent, and occupied warehouses for a long time, fattening a large number of intermediate business links such as airports, warehouses, transportation, etc., so that our customers are in a hurry to pick up the goods, and throw a lot of money on the first fee, transportation costs, electricity costs, Internet fees and other expenses, it is no exaggeration to say, Shentong has made great contributions to helping China, which is facing an economic crisis, out of the predicament! >>>More
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