What to do if Samsung phone touch fails?

If the Samsung phone screen is out of order, it is recommended to do it:

1.Check if the phone has a film, if there is a suggestion to cancel the screen film and try it.

2.If the touch screen of the mobile phone is completely malfunctioning, it is recommended that you restart the machine and observe it again.

3.Try to update the system version of your phone (Note: Please back up the data in your device before upgrading).

4.If it doesn't work, back up the data in your device (contacts, text messages, **, etc.) and try to restore factory settings.

If the problem persists after the above operations, it is recommended that you bring the machine, purchase invoice, and repair card to the local Samsung after-sales service center for testing.

Recalibrate the touchscreen. Press the white key in the middle of the lower part of the screen - Settings - Mobile phone - touch input - touch screen calibration, it is recommended to use a stylus to calibrate according to the prompts.

Clean the screen or remove the protective film.

Press the screen lock button back and forth a few times to the middle of the right side of the phone.

Turn it off, wait for two minutes before turning it on.

Turn it off, remove the battery for a few minutes, and then put it back on and on again.

Remove the ** card and memory card and put them back on.

If you install a lot of themes and software, change back to the original theme and uninstall some of the software.

The problem of the touch screen malfunctioning is one of the most unstable problems in Samsung phones. Turn the phone sideways, the phone can only respond to the touch screen in one area, and it is obvious that you will not be able to use the function at this time. If you're experiencing this problem, don't panic, here are some ways to help you solve it.

First of all, you can try restarting your Samsung phone, which is one of the most common and easiest ways to fix it. Restarting your Samsung phone clears the system cache, app cache, memory, and other data, and allows the phone to restart scanning and detecting all apps and settings. Typically, this step can easily resolve most touchscreen issues.

If the above methods don't solve the problem, you can try calibrating the touchscreen. This step can reset the coordinates of the touch screen, and there are different ways to do it for calibration. Chinese phones generally support more testing with *.

This test program includes several test functions, and once you select the touch function, you can see that there are some icons and buttons for calibration. When calibrating, follow the steps indicated.

If neither of these methods work, you can try upgrading your software or doing a factory reset. The upgrade may also resolve some other issues. A factory reset allows for a quick and clean reinstallation of the system.

However, this can also cause you to lose your data, so be sure to back up your data before doing so.

In short, if your Samsung phone's touch screen is out of order, you can first try restarting your phone. If this doesn't work, you can try calibrating the touchscreen or upgrading the software and doing a factory reset. Whichever method you use, make sure your data is properly backed up to avoid data loss.

Causes and solutions for Samsung mobile phone touch screen failure:

1. Clean the screen.

Screen static caused by drying can cause the touch screen to malfunction, so simply wipe the entire screen with your hands, or remove the protective film to clean the screen.

2. Press the lock screen button.

Sometimes the touch screen does not respond, it is not that the touch screen is out of order, but that the phone memory is insufficient and it begins to lag, press the lock screen button a few more times, and maybe it will be restored.

3. Restart your phone.

If the battery is removable, remember to cut it off. If not, wait until the warm phone returns to normal temperature before restarting.

4. Uninstall the newly installed software.

5. Keep away from magnetic fields.

If the phone's touch screen is off, check if there is any influence of magnetic fields around you, try to move away from it, and maybe it will return to normal.

6. Use at normal temperature.

The temperature environment also has a great impact on the touch screen mobile phone, the mobile phone at low temperature can not even turn on, and the high temperature may damage the mobile phone.

7. Restore factory settings to flash the machine.

Similar to the situation of mobile phone poisoning caused by the failure of the touch screen, the only way is to clean up the virus or flash the phone, at this time it is best to back up the files, and the operation is also safe and fast, so as not to cause unnecessary losses.

1. Recalibrate the touch screen Press the white key in the middle of the bottom of the screen to set the phone touch input Touch screen calibration, it is recommended to use a stylus to calibrate according to the prompts;

2. Clean the screen or remove the protective film;

3. Press the screen lock button back and forth a few times, in the middle of the right side of the phone;

4. Turn off the machine and wait for two minutes before turning it on;

5. Turn off the battery, remove the battery for a few minutes, and then install it and turn it on;

6. Remove the ** card and memory card and install them again;

7. If the theme and software are installed too much, change back to the original theme and uninstall part of the software;

8, there is no way to troubleshoot the above, then you have to soft grid, that is, restore to factory settings, you must first back up the content on the phone, you can use the PC suite to back up. If the touchscreen is completely out of order, there is no way to back it up and no soft grid.

Common problems and solutions for Samsung mobile phones.

1. There is no call record for others to call ** for themselves or ** for others.

Cause analysis: All call logs may not be displayed or the call logs may be full.

Workaround:1Open the call history and click the task button in the lower left corner, and "View", "Delete", "Call Time", and "Call Settings" will be displayed.

Then we click "View" and there will be many options, including "All Records", "All Calls", "Missed Calls", "Dialed**" and so on. We select "Call All", and then we will have all the call logs. 2.

It is possible that the call history is full, then we delete the call history that we did not want before, and the new call log will be displayed.

2. You can't see your contacts (contacts).

Cause analysis: The mobile phone and SIM card are not selected in the "Display category" in "Contacts".

Solution: Go to "Contacts", click "Menu Key" - >Contacts to Display", and set the contacts to be displayed, such as "All Contacts".

3. No charging and no power on.

Reason analysis: A large part of the failure to charge and turn on the phone is caused by power shortage (the lower the battery level caused by the over-discharge of the mobile phone). Not charging, not turning on is just an illusion, just activate the battery.

Solution: Charge the phone with the original charger, usually a few minutes to ten minutes (sometimes it may take longer) to activate the battery. Charging information is displayed and can be turned back on.

Use a charger with a higher charging current (make sure the charger is produced by a regular manufacturer, and the charging current should not exceed 2A) to speed up the activation process.

The correct way to use the battery: 1. Don't wait for the battery to run out completely before charging, that is, avoid over-discharge; 2. The lithium battery can be charged at any time, so you don't need to wait for the battery to run out of power before charging, and you should also be careful not to charge it for too long (overcharge).

4. If you can't store the photo, the storage space is insufficient or non-existent.

Reason analysis: 1. The memory of the mobile phone (internal storage space or SD card) is insufficient; 2. SD is not plugged in; 3. The SD card is damaged.

Step 1: Turn off the phone, hold the phone in your right hand, press and hold the home button (the physical button at the bottom of the screen) with your right thumb, press and hold the power button with the middle finger of your left hand, and let go when Samsung appears, you will see several rows of blue English options;

Step 2: Use the volume button to select the third option Wipe Data Factory Reset (this is a factory reset) and press the home button to confirm;

Step 3: Then go to another screen with several lines of no, directly use the volume button to select yes --delete all user, press home to confirm;

Step 4, step 3 After pressing home to confirm, the screen will go to the options you saw when you operated in the original first step, use the volume keys to select the fourth option wipe cache partition (this means clearing cache), and after pressing home to confirm, you will go to the options you saw in the original first step;

Step 5: Use the volume button to select the first option Reboot System Now, and the phone will automatically restart. Wait until the phone is turned on, and it's done.

If the above methods cannot solve your problem, it is recommended to bring your mobile phone to the corresponding after-sales outlets of the nearby mobile phone brand for maintenance. If it is a failure caused by the quality of the mobile phone, you can enjoy free repair during the warranty period.