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There are often two reasons for the failure of the touch screen, one is caused by software failure, you can find the "touch correction" option in the phone settings for a try to repair, if not, you can also repair it by "factory reset" or re-install the operating system on the phone, but it should be reminded that if you want to restore the factory settings or reinstall the phone, you should make a backup of your address book, **, text messages and other backups in advance to avoid losing important data. But if it still can't be solved through software methods, then you can only replace the touch screen hardware, generally speaking, the official after-sales service will provide this service. If you are too expensive, you can also go to the online shopping platform to buy the corresponding model of screen components, and then find a maintenance person to help replace it.
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My i9008 is also like this, the lock screen can't be opened, the official only says that it is a software conflict, and it is only 20 days and it will not be replaced, and the Samsung mobile phone is simply fooling people.
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Restart it and try it.,If it doesn't work, get it after sales first.,Check where the problem is.,Let them repair it during the warranty period.,If it's no longer under warranty.,Take it back yourself.,If it's not a screen, buy a screen and replace it.。
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If it's still out of order, I have to send it for repair.
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Mine also appeared touch screen failure.,It appeared a few days ago.,Don't care about it yourself.,It's not good today.,Sometimes it can be unlocked.,Sometimes the lock can't be unlocked.,A few days ago, I tried to restore the factory settings and it didn't work.,Now the screen doesn't move.,Recovery can't be recovered.,I don't know if flashing doesn't work.,I didn't dare to try.。
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Yesterday, the mobile phone was slightly flooded, the touch screen failed, today I went to the maintenance station for maintenance, the touch screen panel is normally 1100 yuan, 750 yuan for the old for the new, I chose the latter, and it is normal to use it.
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Mine is like this, what's the solution, I'm in a hurry, and the impact is great**!
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Dear Samsung users, hello!
The screen unlock unresponsiveness issue you described, it is recommended that you try it in the following order:
1. If you have installed lock screen software, uninstall all third-party lock screen software and restart your phone.
2. Back up important data (including contacts, text messages, documents, **, etc.) and restore the factory settings of your phone. Step 1: Settings - Privacy - Factory Reset.
3. If the problem still exists, it is recommended to bring the machine, warranty card, and purchase invoice to the local service center, and an engineer will test and deal with it for you.
Mobile Service Center Inquiry:
We hope you find the above reply helpful!
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This is a system issue that you brushed.
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Hello, dear Samsung users!
Hope it helps, thanks.
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Mine is also in this situation,Today I went to the customer service to do a test.,The customer service said that the screen needs to be replaced.,But it's out of stock.,You need to wait for more than half a month.,My warranty is not out.,Free change; But I still feel very depressed.,It's only been more than four months like this.,I'm still buying a licensed product.,It seems that the current Samsung is not very good.。。。
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If the phone keys are out of order, it is recommended:
1.If you cannot use the back button to go back to the previous interface or exit when running a program, it is recommended to click the home button to return to the standby interface and try to re-enter the program.
2.Turn off your phone and restart it.
3.If the back button, menu button, recent application button, and home button of your phone are not available, it is recommended to uninstall and delete the recently installed software.
If the problem still exists, it may be a problem with the internal hardware, it is recommended to bring the mobile phone three packs of vouchers, and send the mobile phone to the nearest Samsung service center for an engineer to check the machine.
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Sometimes the key posture is not right, as long as you can press it, it is not bad He is Samsung, not Apple, the sensitivity of the capacitive screen cannot be as good as imagined, try to use the center of the thumb Hey There is also a slight pressure If you can rule out these, go to the after-sales service ps: There are two kinds of capacitive screens...But we seem to have strayed from the theme of mobile phones.
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It may be ineffective, go to the after-sales inspection.
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1.Please remove the battery and restart it for observation.
2.It is recommended that when the phone starts, press the power button to appear the screen of the mobile phone model logo, press and hold the menu button to enter the safe mode, please back up the memory data of the mobile phone, and restore the settings of the factory to remove the ante, the specific operation method: set the noise - privacy - restore factory settings.
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If something goes wrong with the system, flash it, if you can't, it's a hardware problem.
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Hello: According to your description, it is recommended that you try the following methods:
1. Try to uninstall the third-party software that has been installed recently** (rule out software incompatibility) 2. Try to restore factory settings after backing up important data of your phone: Settings - Account - Reset - Factory Reset (Eliminate Software Problems).
Hello dear Samsung users:
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According to your description:
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