Phone won t turn off? What s going on with the phone not turning off

If you are using a vivo phone and the phone cannot be turned off, you can try to force restart the phone

1. Press and hold the top button for more than 10 seconds to force restart the phone (applicable to NEX 3 NEX 3S);

Models released after September (X20 and later), as well as new models that will be launched in the future: Press and hold the "Power button" + "Volume Down button" for more than 10 seconds at the same time;

Models released before September (models prior to x20): Press and hold the "Power button" for more than 12 seconds.

If you still can't turn off the phone, you can bring your mobile phone and valid purchase voucher to the service center to deal with, pay attention to WeChat***"vivo" or "vivo customer service" to inquire about the service center address**, it is recommended to contact before going to ensure that there is a staff to receive you and then go over, so as to avoid delaying the precious time to run in vain.

It may be due to the poor compatibility between some software and the system, or the unstable operation of the system.

Solution: 1. If the battery is removable, just unplug the battery.

2. If it is not removable, use the wire charger to charge it for a period of time and try to shut it down.

Auto Shutdown Reason:

First, virus invasion. There are many remote Trojan viruses that use their stealth and high privileges to drive your computer, make it ineffective or even shut down automatically. It is recommended to always disinfect the computer or kill the software.

Second, the system files are corrupted. When the system files are corrupted, the system will not be able to complete the initialization and force the computer to restart when it starts.

Third, poor heat dissipation. In the process of using the computer, especially when running large software, the CPU will run at high speed, which will generate a lot of heat, if the computer is dusty or there are foreign objects, it will cause the CPU to dissipate poorly, and the host will automatically shut down or restart the computer in a protective manner. What we have to do is to clean the computer frequently, or the computer temperature measurement software.

You should go to a repair shop and have it repaired.

The phone won't turn off for the following reasons:

01. The most intuitive, and it is very likely that the shutdown button is broken, it may be that the shutdown button cannot be bounced, and it can be broken internally.

02. It is possible that you have accidentally modified the keyboard of Android ROM from the RE manager, thus changing the function of the keyboard, and then you forgot about it.

03. It is possible that the system is stuck due to the operation too fast or the phone running too much background, which will also make the phone unable to shut down.

04. If the mobile phone is used for too long, there will be various problems, and there will be problems that the phone cannot be turned off, and the hot mobile phone will also cause some problems.

The phone can't be turned off, so the solution is to disassemble the phone, and the battery inside is dismantled, and it's okay, if you don't have tools, you can only take the phone and go to the mobile phone store for repair.

The phone suddenly gets stuck on the screen, and it can't be turned off with the built-in shortcut keys of the mobile phone to force it to shut down, that is, long press the power on and off button, you can force the phone to shut down, and then restart the phone.

This situation is usually the use of the mobile phone for a long time, not shutting down and not cleaning the background, resulting in insufficient memory, installing more software, abnormal unloading, and software conflicts, resulting in errors in the mobile phone system, resulting in a crash. After shutting down and restarting, it is best to back up the phone storage, and then format the phone, which can effectively free up the phone storage.

The vivo phone cannot be turned off, you can try to force restart the phone.

1. Press and hold the top button for more than 10 seconds to force restart the phone (applicable to NEX 3 NEX 3S);

Models released after September (X20 and later), as well as new models that will be launched in the future: Press and hold the "Power button" + "Volume Down button" for more than 10 seconds at the same time;

Models released before September (models prior to x20): Press and hold the "Power button" for more than 12 seconds.

If the above methods fail to solve your problem, you can bring your mobile phone and purchase voucher to the vivo customer service center for testing, pay attention to WeChat *** "vivo" or "vivo customer service trembling" to inquire about the address of the service center**, it is recommended to go to the ** Lian Eggplant Suspect Inspection Department before, to ensure that there is a staff to receive and then go over, to avoid delaying the precious time to run in vain.

It's a virus.,Restore the appearance settings wow.。

The vivo phone cannot be turned off, you can try to force restart the phone.

1. Press and hold the top button for more than 10 seconds to force restart the phone (applicable to NEX 3 NEX 3S);

Models released after September (X20 and later), as well as new models that will be launched in the future: Press and hold the "Power button" + "Volume Down button" for more than 10 seconds at the same time;

Models released before September (models prior to x20): Press and hold the "Power button" for more than 12 seconds.

If the above methods fail to solve your problem, you can bring your mobile phone and purchase voucher to the vivo customer service center for testing, pay attention to WeChat***"vivo" or "vivo customer service" to inquire about the service center address**, it is recommended to contact before going to ensure that there is a staff reception before going over, so as to avoid delaying the precious time to run in vain.

Back up your personal information and restore it to factory settings.