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The phone restarts automatically, so we recommend you try the following methods:
First, uninstall the recently installed third-party software and preliminarily eliminate the cause of the system software conflict.
Second, take out the external SD card and test whether there is still rebooting.
Third, update the system version of the mobile phone to see if there is any improvement.
Fourth, back up your phone's data (books, text messages, etc.) and factory reset your phone. If the problem persists through the above methods, it is recommended that you send your phone to the nearest service center for testing.
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Remove the battery and see if it can restart.
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If your phone is restarting indefinitely, it means that there is a serious error in your phone's system. In this case, if your phone is recommended within the warranty period, you contact the merchant you purchased to negotiate the processing. Negotiate with the merchant first, if the merchant does not deal with it, it is recommended that you file a complaint against her consumer association, or file a 315 complaint.
If the merchant has a bad attitude, you can issue a court summons. If the warranty period is over, it will not have anything to do with the merchant, so it is recommended that you go to a repair shop for repair. This situation should belong to the mobile phone system problem, maintenance, the cost is relatively high, if the mobile phone is cheaper when you buy, it is recommended not to repair it to buy a new one.
If you want to buy a new phone, it is recommended that you buy Huawei, Apple, Xiaomi. All three phones have their own advantages and their own disadvantages.
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1. If the phone has been stuck in the "logo" interface after booting up, you can try to shut down again before restarting to see if it can enter the system interface normally after rebooting.
2. There is also a mobile phone when the phone is turned on can not enter the mobile phone system interface, at this time check whether the mobile phone shows the progress bar, if there is a progress bar, it is caused by the mobile phone system update, regardless of it waited a few minutes, when the system update progress is completed, it will automatically enter the mobile phone system.
3. If it is not for the above reasons, the boot interface is displayed all the time, then the phone may be dead, and you only need to force restart the phone to solve it.
4. If it still doesn't work, and there is no response on the boot interface for several minutes, then please try to charge it with a mobile phone cable or connect the mobile phone to the computer to see if it is normal.
5. After operating through the above methods, it is still displayed on the boot interface, then you can only wait for the phone to run out of power, and then recharge and restart to see if the problem is solved.
6. In addition, if the above operations are not effective, then you can only contact the after-sales maintenance inspection to see if the problem is the problem of internal hardware.
Mobile phone common troubleshooting:
Symptom: The phone automatically restarts and crashes indefinitely.
First, the cause of the failure:
1. The installed phone case does not match the mobile phone or is not installed properly, resulting in the power button being stuck or squeezed, triggering the automatic restart mechanism of the mobile phone by pressing and holding the power button.
2. If the temperature is too low or too high, the low temperature or high temperature protection function of the mobile phone will be triggered, resulting in automatic restart.
3. It may be caused by too many files stored on the mobile phone, resulting in the automatic restart of the mobile phone due to excessive load.
4. It may be that the file system in the SD card is abnormal, and the phone automatically restarts for no reason.
Second, the solution:
1) If the phone is normal after removing the protective case, it is recommended to replace it with the official standard protective case.
2) It is recommended to keep the phone in the ideal temperature (0 to 35) as much as possible, which can avoid this problem and effectively improve the battery life.
3) The cache file will be automatically cleared after the phone is restarted, please use it normally after the phone is restarted. We recommend that you clean up background apps in a timely manner.
4) If the mobile phone uses an SD card, it is recommended to take out the inner SD card after powering it off and try again.
5) Check whether the "Timed Power On" and "Timed Power Off" switches are turned off.
If none of the above methods can solve the problem, please back up your data in advance and bring the purchase voucher to the nearby customer service center for maintenance.
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We apologize for the inconvenience.
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