The volume of the Huawei P30 phone suddenly decreased

There may be the following reasons why your phone is quieter:

1.Check to see if your phone shows the headphone icon

If the phone is not plugged into the earphone, the earphone icon is still displayed, which will cause the phone to play silently.

2.Please make sure the horn is not occluded:

Please make sure that the position of the sound outlet of the speaker is not occluded, such as protective case, protective case, etc.

3.Please try to clean the horn dust filter:

You can use a soft, long-bristled brush dipped in alcohol and scrub the dust filter inside the sound hole to see if the sound returns to normal.

4.Please follow the following method to detect whether the device is making sounds normally:

Please open the My Huawei app on your phone and find My HUAWEI app > Service > I want to detect > Other > Device sound problem (Service app > troubleshooting > More > Other > Device sound problem to start detection).

Still can't solve your problem?

If you still have any questions or concerns, back up your data in advance (QQ and WeChat must be backed up separately) and bring your purchase voucher to a nearby Huawei Customer Service Center for maintenance.

If the sound becomes quieter, you can try the following:

Try turning up the volume.

Try exiting a running program in the background. Some runners will lower the sound of other applications to see if there is a lot of swag in the earpiece. Use a quick, dry toothbrush to scrub the protective grille at the earpiece position. The grille has many microscopic holes and is easy to block.

If none of the above methods can be handled, it can only be handed over to the after-sales service.

Hello, I am helping you to inquire about the relevant information and will reply to you immediately.

You can see if the headphone mode is turned on suddenly, in order to prevent the eardrum from being damaged, the sound will be suddenly reduced, and sometimes when we accidentally touch the button of the headphone mode in the process of careless operation, he will enter the headphone mode with one key The sound becomes smaller, you just need to turn off the headphone mode.

1. First open the settings in your phone;

2. Then click Sounds & Vibrations in Settings;

3,Finally, you can adjust the volume of the mobile phone on this page4,Check whether there is dust in the bell mouth,There is a needle to pick a pick。

Intelligent assistance, barrier-free inside to enter the mono turn on the sound louder. It is recommended that you try to plug in the headphones to confirm if there is any abnormality: if there is still an abnormality, it may be an application problem or a problem with the audio source, and it is recommended that you restart the app or try to change another audio source.

It may be that the phone's speaker sound hole is occluded, move the obscurator out of the way. Check that the phone's sound outlet is not blocked by stains or dust, and clean it with a small brush.