Tianyu mobile phone has a certain app stopped running, what happened? How to fix it?

This can happen when there is a conflict in the system software, the system files are corrupted, and the important files of the system are lost.

1 You can choose to view the application management program to choose to stop running the software uninstall and re-** to see, if it still does not work, it is ** file and system Chinese conflict, this can not be solved, it is best not to use.

2 Conflicting files not found and can be restored using factory settings. Back up the data in your phone, and then restore to factory settings (Settings - Reset - Factory Reset).

3 The above two methods cannot be solved, and it is necessary to consider flashing the machine or going to the after-sales service.

Hello, according to your description about the hand always dead suggests you the following operation:

1. Crash when operating any function.

2. If there is a crash phenomenon during the normal operation of the mobile phone menu, whether the operation is too fast.

3. Check whether it is a compatibility problem of third-party software, whether there are too many open programs, and it is recommended to close the background program for trial.

4. It is recommended to use the application center of the Anzhi market in the mobile phone ** third-party application, if through other channels ** it is recommended that the mobile phone regularly check and kill viruses, optimize the mobile phone memory, and clear the cache for trial.

5. The above methods are still not working normally, it is recommended to restore the backup data to factory settings.

6. If it still can't be solved, it is recommended that you send it to Tianyu after-sales service center for testing, and the address of Tianyu national after-sales service center.

Hello, according to your needs :

According to your needs.

1. It is recommended that you try to double clear your mobile phone, and the operation method is as follows:

At the same time, press and hold the volume up button + power button, wait for a few seconds and English will appear on the screen later, let go, and then use the "volume up key" to select to recovery, remember, "must use the volume up key", after choosing, then press the volume down button + power button when returning quietly, press it, and then a small robot will appear, at this time, press the power button, it will enter recovery mode, use the volume down key (this time you must use the volume down key), First, select the first English at the beginning of wipe, press the volume up button to confirm, and then select yes, and then select OK. Then select the second wipe starting with English and press the volume up button to confirm. Finally, select the first option to restart your phone, and see if your phone can be used normally after restarting.

2. If you still can't use it normally, it is recommended that you contact the Tianyu after-sales service center to check the address of the Tianyu national after-sales service center.

That's because its operating system is Alibaba Cloud and is no longer supported.

If there is a problem with the system software, it is usually after obtaining root.

System - Developer Options - Show All ANR Tick removed.

Hello, according to the problem you described, there was an error with the installer.

If the above way is operated, it still prompts an error, it is recommended to check whether the phone has been rooted, resulting in system problems, it is recommended that you contact the Tianyu after-sales service center to view, Tianyu National After-sales Service Center address:

If you haven't been rooted, you can try, back up your data, restore factory settings and then install it.

If your phone says that the app has stopped, there may be a problem with the app

1.Restart your phone.

2.Settings - Application Manager - All - Menu key - Reset Application Preferences.

3.Clear the app cache: Settings - Application Manager - All - Find the app - Clear data (Note: After clearing the data, the whole hail data of the app will be permanently deleted, including all files, settings, accounts, databases, etc.).

6.If an update is available, update the system firmware.

If the problem persists, it is recommended that you bring the purchase invoice, warranty card and mobile phone to the local Samsung after-sales service center, and a professional engineer will help you test it.

Hello, according to Nini's description: It is recommended to check whether the signal is normal Whether the SIM card is balanced Whether the SIM card is enabled to use the Internet service Whether the Internet function is turned on Please turn off the WLAN and turn on the Zen Li Guan Install the Hydra APN management tool and set it up with one click Change the card Re-turn on and off the backup data and restore the factory settings If it still cannot be used normally, it is recommended to contact the maintenance station and let the engineer test the maintenance station for you.

The error is stopped due to the following reasons:

2.It is a mess caused by the use of certain synchronization tools to synchronize contacts, text messages, call logs, photo albums, etc.

Problems with the information stored on the card.

4.For example, the system prerequisite APK is deleted, or the APK is replaced with a different version, resulting in an error.

General Solution:

1.Shutdown. 2.Take the SIM card out.

3.Restart the machine without the SIM card installed.

5.After selecting and waiting for about 30 seconds, the network operator appears, and then tap Auto Select.

6.Shutdown. 7.Insert the SIM card, reboot, and the problem is solved.

Hello !

According to your description, all apps of Tianyu Phone L920 have stopped working.

We recommend that you try it by following these steps:

When the device is fully charged, after backing up data, press and hold the [Power Button] and [Volume +] buttons for 10 seconds with the device off (off).

After entering recovery mode, move the cursor with [Volume+], Volume-] (see figure below).

Operate 2-wipes again

Select Wipe Data Factory Reset > yes, home] to confirm.

Select wipe cache partition > yes , home] to confirm.

Select reboot system now > yes , home] to confirm.

After doing so, restart and you're done.

If the problem persists after 2-wipes, it is recommended to press and hold the [Power Button] and [Volume-] buttons for 10 seconds to enter fastboot mode

Connect to your PC and use Flash Tool to flash the official ROM to repair the system.

Hope this helps you!!

Hello, according to your description of the situation:

3.A factory reset attempt after backing up your data.