How do I get a refund for China Eastern Airlines? China Eastern Airlines handling fee refund

The handling fee is stipulated by the airline, and the only way to refund the ticket is according to the regulations.

Conditions If a passenger does not complete part or all of the flight within the validity period of the ticket due to reasons attributable to the airline or the passenger, he/she may request a refund within the validity period of the ticket. Passengers shall apply for a refund with the "Flight Coupon" and "Passenger Coupon" of the ticket or the unused portion of the ticket. Refunds for domestic flights can only be made at the ticket office of the airline or its sales** at the place of ticket issuance, departure or termination of travel.

Refund can only be made to the passenger named on the ticket or to the person who paid for the ticket. Refunds for international flights shall be made at the place where the ticket was originally purchased or at another location agreed by the airline, and in accordance with the laws and other regulations of the country where the ticket was originally purchased and the place of refund. In addition to a valid ticket, a passenger shall provide a valid identity document of the passenger in addition to a valid ticket.

Revolutionary disabled servicemen and people's police officers who are disabled in the line of duty request a refund, and the refund fee is waived. Passengers holding infant tickets will be exempted from refund fees. Passengers holding open tickets who request a refund shall go through the refund procedures at the original place of purchase within the validity period of the ticket.

If the passenger's travel is automatically terminated at the stopping place of the flight, the fare for the unused segments of the flight will not be refunded. In the event of flight cancellation, advance, delay, change of itinerary or failure to provide the original seat due to reasons attributable to the airline, the passenger shall refund the full fare at the departure station and the full fare for the unused flight segment at the stopping place, and no refund fee shall be charged. If a passenger requests a refund due to illness (including the accompanying person of the sick passenger), he/she must provide a certificate from the medical unit, and the full fare shall be refunded at the place of departure and the full fare for the unused flight segments at the stopping place, and no refund fee will be charged.

For the refund of the e-ticket, the voucher and the itinerary of the e-ticket shall be refunded. Refund Type: Full non-refundable. Some tickets are offered by airlines as special promotional fares for a certain period of time.

The rules for refunds for this type of ticket are very strict, i.e. once the ticket has been issued, it is non-refundable. Partial refund.

Most ** tickets are issued and if you request a refund for some reason, the airline will charge a refund fee. Regulations vary in the amount charged. You can check with your ticket** person at the time of booking.

If a passenger requests a refund, he/she shall present the ticket or the unused portion of the ticket"Flight Coupon"with"Passenger Link"Transact. Refunds can only be made at the ticket office of the Carrier or its sales** at the place of ticket issuance, flight departure or termination. Refund can only be made to the passenger named on the ticket or to the person who paid for the ticket.

Regulations vary from airline to airline, but generally range from 14 days to 45 days. In the case of airlines that do not have a local office, the time will be longer, perhaps up to three months. Refund Handling Fee Charge of 5% of the ticket** is charged more than 24 hours before departure; Within 24 hours, a handling fee of 10% of the ticket** will be charged.

Outside 2 hours before departure, a handling fee of 20% of the ticket** will be charged; If the ticket is refunded within 2 hours or after the flight has taken off, a handling fee of 50% of the ticket** will be charged. **:Release time:

Legal analysis

Different airlines have different renewal fees, the lower the ticket discount, the higher the handling fee, as follows:

1. China Eastern Airlines Ticket Refund Regulations:

First class and economy class full-fare tickets: a refund fee of 5% of the ticket price will be charged;

9-8% off: 10% of the ticket price will be charged; Discount: 20% of the ticket price; 50% of the ticket price will be charged; 3% off: non-refundable.

2. Hainan Airlines ticket refund regulations:

First class and economy class full-fare tickets: a refund fee of 5% of the face value will be charged before or after departure;

9% off: No matter before or after take-off, a refund fee of 5% will be charged according to the face value; Discount: A refund fee of 10% of the face value will be charged regardless of whether it is before or after departure; Fold:

A refund fee of 20% of the face value of the ticket will be charged both before and after departure; 5-4% off: 50% of the face value of the ticket will be charged before or after departure.

3. China Southern Airlines Ticket Refund Regulations:

First class and economy class full-fare tickets: free refund;

9-7% off: 10% refund fee will be charged; Discount: 20% refund fee will be charged; Discount: 50% refund fee will be charged.

4. Shenzhen Airlines Ticket Refund Regulations:

First-class, business-class and economy class tickets with a discount of 20% or more: a refund fee of 5% of the face value of the ticket will be charged.

7-6% off: 10% refund fee will be charged; 6-4% discount for economy class: 30% of the ticket face will be charged.

Legal basis

Article 465 of the Civil Code of the People's Republic of China: Contracts established in accordance with law are protected by law. A contract established in accordance with law shall only be legally binding on the parties, unless otherwise provided by law.

Article 23 of the Civil Procedure Law of the People's Republic of China Article 23 Litigation arising from contract disputes shall be under the jurisdiction of the people's court at the place where the defendant is domiciled or where the contract is performed.

Hello dear. We will be glad to answer your lead; Tips for refunding the full amount of China Eastern Airlines: 1. First of all, you can log in to the official website of China Eastern Airlines to check the refund regulations and learn about the refund fee, procedures and other relevant information; 2. If your flight is delayed or cancelled, you can apply for a full refund; 3. If your flight is not delayed or cancelled, you may request a full refund in accordance with the relevant regulations of CEA

4. If your flight is changed, you can apply for a full refund: 5. If your flight is not changed, you may apply for a full refund in accordance with the relevant regulations of CEA. 6. If you encounter problems when applying for a full refund, you can contact Huaiji to contact the customer service of China Eastern Airlines for consultation, so as to get more help.

Legal analysis The following folds are limited to the "floating unlimited rushing" routes specified in **. Tickets with a discount of less than 30% off in economy class cannot be changed, endorsed or refunded. 2. For tickets with a discount of 50% off (inclusive) or less in economy class, a change fee of the full economy class fare 5 will be charged (the change fee charged for changing the flight or date will not be refunded).

The change fee shall not be less than RMB 50. 3. If a passenger involuntarily changes the class of service, the excess is refunded and the deficiency is not compensated, the lower class is changed to a higher class without making up the difference, and the difference is refunded if the higher class is changed to a lower class. 4. Passengers voluntarily change their class of service, and passengers change from lower class to higher class, and make up the difference in actual class.

If the passenger changes from a higher class to a lower class, the difference will not be refunded; If a passenger changes from a higher class to a lower class and requests a refund of the difference in cabin, the refund shall be handled in accordance with the provisions of voluntary refund, and a new ticket shall be purchased.

Legal basis: Civil Aviation Law of the People's Republic of China

Article 97 The business charges of public air transport enterprises shall be determined by the competent civil aviation authorities.

The measures for the management of domestic air transport freight rates shall be formulated by the competent civil aviation department in conjunction with the competent department of car prices, and shall be implemented after approval.

The formulation of international air transport tariffs shall be carried out in accordance with the provisions of the agreements and agreements signed between the People's Republic of China and foreign countries; If there is no agreement or agreement, it shall be determined with reference to the international air transport market.

Article 98 Public air transport enterprises engaged in irregular transportation shall be subject to the approval of the competent civil aviation authorities, and shall not affect the normal operation of air transportation.

Involuntary refund by China Eastern Airlines shows that the review has not been passed. However, the status shows that the ticket has been refunded, and it is not possible to reapply for a refund.

China Eastern Airlines is a state-owned independent pure slag company directly under the jurisdiction of the state, and it is also a state-owned asset of China Northwest Airlines, which was reorganized in conjunction with China Yunnan Airlines.

On February 4, 5 and November 5, 1997, China Eastern Airlines was successfully listed on the New York Stock Exchange, the Hong Kong Stock Exchange and the Shanghai Stock Exchange.

On the morning of September 29, 2014, China Eastern Airlines Group's first Boeing 777-300ER flew to Beijing Capital International Airport and made a magnificent appearance. And a new livery has been painted on the new model. The aircraft flew from Seattle to Shanghai on September 26 and was immediately displayed in Shanghai, Beijing and Guangzhou.

The day after the delivery of the second 777-300ER (B-2002), China Eastern Airlines launched the Shanghai-New York route. On November 30, 2018, China Eastern Airlines' first Airbus A350-900 wide-body passenger aircraft flew from Toulouse, France to Shanghai Hongqiao International Airport.

As a result, China Eastern Airlines' fleet has reached a new level of 700 aircraft, including 365 Airbus aircraft, ranking first in the world in terms of the number of Airbus aircraft.

2. No. 1 in Asia.

Hello. The refund of China Eastern Airlines was not approved. First of all, you have to talk about the reasons for the rejection.

What does the reason for not passing look like? Under normal circumstances, Zhaoyou can refund the ticket. If you're refunding early, isn't it?

It's impossible not to pass through the clan unless you're a few hours before the plane takes off. The withdrawal of the bid will definitely not be approved. Or even if it passes, the money will not be returned.

The reason depends on what your situation is. You can call China Eastern Airlines**. Or go directly to the airline's ticket office.

If the refund of China Eastern Airlines is not approved, you can directly call ** to customer service and communicate through the complaint channel to solve the refund problem.

If the refund of China Eastern Airlines is not approved, you can call ** to the customer service of China Eastern Airlines and ask the reason.

First class only.

Only full-price tickets can be refunded free of charge, and other discounts will incur a handling fee; Tickets with less than 4% off (inclusive) cannot be refunded, only refunded.

and fuel fees, discount - discount 50% handling fee, discount - 6 discount 20% handling fee, 8% discount or more 2 hours before departure deduction 5% handling fee, two hours and after departure deduction 10% handling fee; There is no deduction for first class and business class before departure, and a 10% handling fee will be deducted after departure.

Refund Methods. After verification, the ticket will be refunded to the bank card where the ticket purchaser paid for the ticket.

2 .Purchase tickets through **. Passengers who purchased tickets through ** can only be refunded through **.

**The customer shall fill in the ticket refund confirmation form, and then go to the customer service office of CEA to apply for a refund after obtaining the customer's signature confirmation. Under normal circumstances, it takes 1-7 working days to refund the ticket price to the ** merchant, and then the ** merchant will transfer the ticket refund to the passenger.

3 .Tickets purchased at merchants. Some ** tickets stipulate that once sold, no refunds are allowed.

Refund timeframe. Regular tickets must be applied for within 13 months from the date of departure of the ticket travel; Open tickets shall be applied for within 13 months from the date of filling in the ticket, and will not be processed after the deadline.

Voluntary refunds for regional and international tickets.

If part of the flight segment has been used, the refund shall be the actual fare received minus the one-way or round-trip sales fare and the corresponding refund fee of the corresponding season and class of CEA segment that have been used. If there is no one-way fare for the class used, the fare for the lowest applicable one-way class will be subtracted.

Involuntary refunds.

No refund fee will be charged.

Refund due to illness. After purchasing a ticket, if a passenger requests a refund due to health reasons and is confirmed by a medical unit to be unfit to fly, it shall be handled in accordance with the provisions of voluntary refund and acceptance. Passengers are required to bring the above three medical certificates such as the medical institution's medical certificate, diagnosis record, and medical institution fee receipt to apply for a refund, and the passenger himself or herself will be exempted from the refund fee.

No refunds" Ticket for sick refund will only refund all unused taxes and fees.

Refund rules for tickets not used in order.

Tickets must be used in order. Tickets that have not been used in sequence shall be refunded as voluntary refunds, and if there is still a balance after deducting the normal fare (fc y) of the used sector according to the actual fare, the balance may be refunded to the passenger together with the unused taxes and fees. The refund service fee will be charged according to the original refund service fee for the unused flight segment.

There are two types of ticket changes: change and endorsement. A change, also known as a reschedule, refers to a change in the case that the guest's itinerary remains the same and the carrier does not change.

There are two types of changes: the same cabin change and the upgrade. In general, airlines do not charge a handling fee for changing the same class of service; Upgrades: In general, airlines will ask for the difference in fare.

**Tickets are generally not available for refund and change of airline tickets first class to 6% off tickets in the case of the same class can be changed free of charge, after ticket purchase, if you request to change the flight, date, class according to the actual situation to charge fees, tickets can only be changed once, each airline less than 4% off the ticket can not be rescheduled endorsement and refund. So you can buy a ticket below three folds has picked up a big bargain, it is really not allowed in time, you can only refund the ticket and buy it again, but ** machine hole state ticket is not allowed to be refunded, you can only be refunded fuel tax, the ticket money is not refundable, and you may not be able to buy a preferential ticket one day in advance.

Expand the information and talk about it].

In addition to Spring Airlines' self-financing meals, China Eastern Airlines, China Southern Airlines and other airlines have free meals. Of course, general airlines, Spring and Autumn are cheaper, if you can book a ticket about 1 month in advance, you will find that the ticket price in Spring and Autumn is far lower than other airlines, like Eastern and Southern Airlines, the general ticket price is about the same, decent or expensive.

In fact, there are not many services on board, such as handing out meals, checking seat belts before take-off, and at other times you hardly have to accept a change to touch the flight attendant, just sit in your seat.

China Eastern Airlines is not a low-cost airline. Low-cost airlines are small second-hand planes bought because of the aircraft, and the service is not so good, and low-cost airlines generally do not refund or change, so they are cheap.

Domestic low-cost airlines include Spring Airlines, West Airlines, etc.

1. Spring Airlines is the most successful low-cost airline in China. Because it is a relatively cheap flight, the seats on the plane are not as comfortable as other flights, and the spring and autumn flights are called "green cars in the sky".

2. The base and headquarters of West China Airlines are in Chongqing, one of the central cities in the western region. Compared with China United Airlines, it has also added an additional overseas route to Singapore.