Konka air conditioner leakage, after sales service, has not been dealt with?

Updated on home 2024-05-06
12 answers
  1. Anonymous users2024-02-09

    The position of the air conditioner is offset.

    If the position of the air conditioner is offset, the direction of the drain pipe will become higher, and the condensate will flow out of the air outlet in the opposite direction of the drain pipe.

    Solution: Re-measure the installation height of the air conditioner, pay attention to the appropriate position of the air conditioner drain to ensure that the condensate can flow out smoothly through the drain pipe, and fix the internal hanging plate. (As a reminder, the hanging inner unit should be installed at a distance of meters from the ground and at least 15 cm from the ceiling).

    The drain pipe is blocked.

    The drain pipe is blocked, and the condensate cannot be discharged normally, and can only flow out from the air outlet of the internal unit, which is also relatively common.

    Solution: Just replace the drain pipe, if the drain pipe is not an inclination but curved, it will also lead to condensate backflow, you need to pay attention to it when checking.

    Condensation appears in the piping.

    In addition to the evaporator and air outlet, this is another place where condensate is generated. When the air conditioner is in operation, the temperature of the pipes used for the refrigerant is very low, and it is generally wrapped with an insulation layer to prevent condensation from developing. However, if the insulation is damaged, condensation will appear on the pipes and drip directly from the pipes.

    Solution: Remove the old insulation layer and rewrap the pipe.

    Air conditioning heat exchanger.

    If the air conditioner filter is not cleaned for a long time, dust accumulation will cause the hydrophilic aluminum foil of the air conditioner to deteriorate. After the air conditioner is cooled, the condensate cannot flow directly into the sink and will drip from the internal unit into the room.

    Solution: Just clean the air conditioner filter regularly.

    Fluoride deficiency. Finally, it is necessary to consider whether the air conditioner is deficient in fluorine, and the lack of refrigerant in the air conditioner will cause the evaporator to freeze. As a result, the air outlet temperature is too low, which can lead to condensation.

    Solution: Add fluoride to the air conditioner.

    The dripping phenomenon in the air conditioner is mainly due to the above reasons, and in this case, as long as these places are checked, the problem can almost be solved

  2. Anonymous users2024-02-08

    You can call the consumer **12315 to complain, and the complaint will be dealt with for you as soon as possible.

  3. Anonymous users2024-02-07

    The air conditioner leaks water, which is generally caused by the tilting of the indoor unit, the installation is not level, or the drain pipe is blocked, the nest is blocked, and the drain pipe is broken. If you don't care about the after-sales service, complain to them.

  4. Anonymous users2024-02-06

    If the air conditioner leaks, you can feedback to their after-sales service, if you don't deal with it, you can contact them again, and they will arrange special after-sales personnel to repair it.

  5. Anonymous users2024-02-05

    If the air conditioner leaks, you can negotiate first, and if the negotiation fails, you can go to the industrial and commercial bureau. i

  6. Anonymous users2024-02-04

    Konka air conditioner leaks, and the after-sales service is fed back, so you should quickly call him to deal with it.

  7. Anonymous users2024-02-03

    I've been playing the maintenance ** for a month and no one cares, customer service 60582 said, we are the national customer service **can only pick up**, other things are handled by the branch, I don't know anything:! How long does it take for him to reply, you ask? She tells you that she doesn't know either!!

    I asked him if he had a complaint**, and he told you that his**is a complaint**, and I asked her for the branch** and she said she didn't. I'm so much worse than you. It is highly recommended not to buy Konka's air conditioner in the future.

  8. Anonymous users2024-02-02

    Call Konka National After-sales Service directly, state your address, and they will help you contact the nearest after-sales maintenance point. It's just that Konka's after-sales service is very dark, and if the warranty period is over, you must be ready to be slaughtered.

  9. Anonymous users2024-02-01

    Konka air conditioner does not come out of the cool breeze and does not refrigerate.

    Konka air conditioning is not refrigerated in the city for repair.

    There are many reasons why the air conditioner does not come out of the cool breeze and does not refrigerate 1, the compressor of the external unit does not work, or the external fan does not work, it is necessary to observe it and exclude these reasons, 2. It is also necessary to see whether there is frost at the valve of the external unit, if there is an explanation of the cause of fluorine deficiency, and first of all, it is necessary to see whether you set it correctly, turn the standard key to the refrigeration state, adjust the temperature setting to lower than the ambient temperature, and then whether the internal and external units are cleaned every year.

  10. Anonymous users2024-01-31

    Can be plugged in. If the above numbers still appear after turning on, write them down and call after-sales consultation, or contact the seller to deal with it.

  11. Anonymous users2024-01-30

    If it's every day, it may be that the antenna has tripped.

  12. Anonymous users2024-01-29

    You can fix it.,,I don't understand this.,I just want to help you.

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