Where does the confidence of car companies come from that they promise to return and exchange cars

Dongfeng includes a 7-day return commitment is the purchase of this car, because *** is so confident, there will be such a seven-day return of the car. When buying clothes online, or buying other items, the merchant will write a condition called seven days no reason to return, that is to say, in these seven days, if this item does not meet their wishes, we can return it to the seller unconditionally, and the seller will return the money to us without a penny, just imagine if you can return this seven days without reason.

In the automotive world, it really makes car owners laugh, but everyone knows that this is absolutely nonsense. However, Dongfeng Citroen can open up the first time in history, buy a car within seven days of returning the precedent, buy a car within seven days can be returned and completely complete package out of the three packs, in the car in the three bags of law, only because of the quality of the product caused by the problem can be replaced.

Or because the engine and other parts of the car have been repaired twice before they can be replaced. At the just-concluded 2019 Chengdu Auto Show, Dongfeng Citroen released such a message, from the detailed rules of the brand's new service commitment released by Dongfeng Citroen, you can clearly see that the car can be returned and replaced within seven days, 24-hour rescue service, etc.

Among the eight detailed rules introduced by Citroen, all of them are considered from the perspective of consumers. After everyone saw this detailed rule, they were also saying that Dongfeng Citroen made a big sacrifice this time in order to save customers, but don't mistakenly think that seven days of return and replacement of the car includes seven days of no reason to return. Dongfeng included a 7-day return commitment for the purchase of this car because of quality problems.

If the engine or other parts need to be replaced, the model can be returned within seven days. I think Dongfeng Citroen's service is really good, Dongfeng Citroen's service is to add an insurance in the three-guarantee method, only if you are so confident in the quality of your own car, there will be such a return within seven days. The car also plays "can be returned within 7 days", and this car company has really invested heavily in order to win back consumers.

Because car companies have excellent quality and service, they dare to say this, after all, it is such an expensive thing.

It must be trustworthy in its own process, after all, car companies are big-cost companies, and there is no need to harm consumers in this regard.

The main reason is that they think that the car can definitely be sold, so they dare to say this.

This fully shows that the quality of this car is very good.

A 7-day returnable car refers to the need to replace the engine and transmission due to product quality problems within 7 days of purchase.

He can guarantee his quality and his after-sales problems, so he dares.

Because the quality of domestic cars is still very good and can withstand the test.

Because in general, seven days later, no problems will be found, so dare to make such a promise.

Because there will be no problems with new cars within a month, this confidence is definitely there.

This may be that they have a lot of trust in their quality, so it will be so.

There is no seven-day no-reason to return or exchange a car. The "Provisions on the Liability for Repair, Replacement and Return of Household Automobile Products" issued by the General Administration of Quality Supervision, Inspection and Quarantine of the People's Republic of China stipulates that consumers can choose to exchange or return goods under the following five circumstances:

Within 60 days of the seller's issuance of the purchase invoice or within 3,000 kilometers of the driving mileage, there is a failure of the steering system, braking system failure, body cracking, fuel leakage, etc.;

Serious safety performance failures have been repaired twice and still the fault has not been eliminated, or new serious safety performance failures have occurred;

The engine and transmission have been replaced twice in total, or the same main part of the engine or transmission cannot be used normally after being replaced twice in total due to quality problems;

The steering system, braking system, suspension system, front and rear strips, and the same main parts in the body are still not in normal use after being replaced twice in total;

The cumulative repair time due to product quality problems exceeds 35 days, or the cumulative repair time due to the same product quality problem exceeds 5 times.

No. If the contract is signed, it is possible before the car is picked up.

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There is a special three-guarantee policy for cars.