Is the consumer protection useful? Can consumer complaints be resolved?

Updated on society 2024-05-03
11 answers
  1. Anonymous users2024-02-08

    Consumer InsuranceUseful to solve consumer complaints.

    Based on complaint handling and analysis, consumer insurance builds a one-stop closed-loop service of consumption ecology from purchase, after-sales to first-stop, and serves consumers, enterprises, and enterprises through three major systems: consumer service butler, enterprise online customer service, and consumer public opinion monitoring. Consumer insurance provides:

    1. Complaints: Provide consumers with public welfare complaint channels to protect consumer rights and interests efficiently and professionally.

    2. Check service: use complaint big data to analyze data by industry, region, brand, complaint problem, etc.

    Learn about merchant service satisfaction.

    Consumer's right to remedy:

    When consumers purchase or use goods or receive services, due to the negligence or intention of the operator, personal rights may be acquired.

    and property rights are violated. The personal rights here include the consumer's right to life and health, and the right to name.

    the right to reputation, the right to honor, etc.; Property rights include both direct property losses and indirect property losses.

    The purchaser of the goods, the user of the goods, the recipient of the service, and other persons who suffer personal or property damage in the process of purchasing or using the goods or receiving the services of others, as long as the personal and property damage is caused by the purchase or use of the goods or the receipt of services, they have the right to claim compensation;

    The producer, seller or service provider of the goods is liable for damages, regardless of whether they are at fault or not; Unless it's for the sake of the victim.

    The manufacturer or distributor of the product shall not be liable for damage caused by violation of the instructions for use through its own fault.

    According to the law, in addition to the most basic and common way to claim compensation for personal and property damages, consumers can also claim a variety of other forms of civil liability, such as repair, rework, replacement, restitution, elimination of impact, restoration of reputation, formal apology, etc.

    The above content refers to Encyclopedia - Consumer Insurance.

    The above content refers to Encyclopedia - Consumer Rights Protection.

  2. Anonymous users2024-02-07

    Able to help resolve consumer complaints. The efficiency is about 80%. There will also be times when the complainant is not satisfied. It mainly depends on what problem you are complaining about.

    As long as it is justified. The requirements are not harsh, and most of them are still very easy to handle. The effect is much better than individual complaints, and it is a well-known company.

  3. Anonymous users2024-02-06

    It's really disgusting to say that it can be solved.。。 I can only say that the consumer insurance is in place in the public relations area, first of all, the consumer insurance is a private enterprise, not on behalf of the official, secondly, the purpose of private enterprises, is to make money, consumer insurance will not verify whether the information is true The ranking is good, the company will delete the money As a senior seo This ** is like this in my eyes.

  4. Anonymous users2024-02-05

    The consumer insurance platform is effective, because if the merchant does not deal with consumer complaints, it will affect its own social credit. After a long time, consumers will think that the merchant has no credit, and eventually it will have a serious impact on the merchant's own operation. Therefore, after receiving a complaint from a consumer, the merchant usually deals with it.

  5. Anonymous users2024-02-04

    If the evidence of the complaint is reasonable and the case is clearly described, their specialist will contact the merchant quickly, and the merchant will quickly contact the complainant to resolve the issue, and of course the merchant will confirm that you have reasonable evidence. I heard a friend around me tell a real case, and I initiated a complaint against a well-known online school on the platform, and the problem was solved in less than two days.

  6. Anonymous users2024-02-03

    The commissioner who played ** is completely biased towards the enterprise, you say that he doesn't understand his own problem, and tells you that there is no evidence, and the company can't solve it, garbage.

  7. Anonymous users2024-02-02

    Private agencies feel like they're driving traffic.

    At most, it is necessary to inform them that there is no result and that they should not be compatible.

  8. Anonymous users2024-02-01

    Summary. Consumer rights and interests1, the right to safety and security. Consumers have the right not to be harmed in their personal and property safety when purchasing and using goods and receiving services.

    2. The right to know the truth. Consumers have the right to know the truth about the goods they buy or use or the services they receive. 3. The right to choose independently.

    Consumers have the right to choose goods or receive services independently. 4. The right to fair trade. Consumers have the right to fair trade.

    5. The right to claim compensation according to law. Consumers have the right to compensation in accordance with the law.

    Hello, I am a legal consulting lawyer of the platform, I am reading your question, please wait for me a little longer

    Yes, if consumer rights and interests are violated, you can file a complaint with the industrial and commercial authorities. Complaint ** number 12315. After the complaint, the industrial and commercial department will investigate the situation and give mediation and reputation. If it can't be handled, you can also sue the Faxiaochen Court to solve it.

    1. The right to security and security. Consumers have the right not to be harmed in their personal and property safety when purchasing and using goods and receiving services. 2. The right to know the truth.

    Consumers have the right to know the truth about the goods they buy or use or the services they receive. 3. The right to choose independently. Consumers have the right to choose goods or receive services independently.

    4. The right to fair trade. Consumers have the right to fair trade. 5. The right to claim compensation according to law.

    Consumers have the right to compensation in accordance with the law.

    Consumers can call 12315 to complain if they are infringed, and they can solve the problem by means of negotiation and litigation after the general complaint about the leakage of rubber socks. Generally, the good match will be processed in about 7 days.

    If you are satisfied with me, you can click on my avatar to direct me to ** consultation. It is a pleasure to serve you and I wish you a happy life.

  9. Anonymous users2024-01-31

    Summary. Hello dear, glad for your question oh <>

    Can a complaint about consumer insurance be successful: Kiss can be successful. Consumer insurance is a company relying on Internet big data technology, based on complaint handling and analysis, to build a one-stop closed-loop service of consumer ecology from purchase, after-sales to **, through the three major systems of consumer service butler, enterprise online customer service, and consumer public opinion monitoring, serving consumers, enterprises, and enterprises.

    Will the consumer insurance complaint be successful?

    In no. Dear, hello noisy and very happy for your question oh <>

    About consumer insurance complaints must be successful: Kiss can complain about the success of the cong. Consumer insurance is a company relying on Internet big data technology, based on complaint handling and analysis, to build a one-stop closed-loop service of consumer ecology from purchase, after-sales to **, through the three major systems of consumer service butler, enterprise online customer service, and consumer public opinion monitoring, serving consumers, enterprises, and enterprises.

    I want to complain. Supplement: How long does it take to reply to consumer insurance complaints, and it is generally one to three working days to have a reply, depending on the degree of trouble in the incident.

    3.Complaint acceptance: The complaint that has been reviewed and approved will officially enter the processing process next to the tomb.

    4.Follow-up feedback: The complaint handling specialist will feedback the complaint to the complained enterprise and follow up the complaint handling process.

    You can follow the complaint process above.

  10. Anonymous users2024-01-30

    The frontal model of the consumer insurance platform is effective, because if the merchant does not delay the handling of consumer complaints, it will affect its social credit. After Shiye is blind for a long time, consumers will think that the merchant has no credit, and eventually it will have a serious impact on the merchant's own operation. Therefore, after receiving a complaint from a consumer, the merchant usually deals with it.

  11. Anonymous users2024-01-29

    It's useless to deceive people, some time ago they were unable to open their own online mountain envy station by complaints, inducing consumers to cheat membership fees and not give services after recharging, and properly send the hall to tease the main division in exchange for our hard-earned money.

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