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Software companies are a growing industry in China, which used to be mainly outsourcing, but in the past 20 years, as the development of automation has gradually matured, the industry has always been full of vitality, innovation and business opportunities. Under the fierce competitive pressure of complete marketization, software companies are more focused on R&D and sales in professional fields than traditional industries. And its business often encounters the following challenges:
1.With large marketing investment and multiple delivery channels, it is impossible to understand the real input-output ratio: how to achieve effective integration, scientific allocation and unified management of marketing leads from online and offline channels?
How to effectively evaluate the ROI of marketing? 2.Can't identify high-quality, "buy now" leads:
There are many clues from many channels, but the customer's purchase of products and services is planned and time-sensitive, delaying the time for better contact...
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Guanchen CRM customer relationship management software.
Comprehensive CRM customer relationship management functions, fine sales automation (sales, lead merchandising, inquiry management, competition management), service automation (customer care, business consulting, technical support, complaints and suggestions, customer return visits), project management (work report, project history, construction schedule, manpower allocation, costs, documents and business letters), contract management (contract terms template), OA office and other functional modules.
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Hello, we recommend Zhanhua CRM to you, which is customer-centric, and comprehensively manages customer collection, file encryption, tracking progress, orders, contracts, after-sales, remittances, sales team plans, summaries, office approvals and various sales reports.
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There are a lot of these, and now domestic software companies are everywhere, such as Microsoft CRM, UFIDA, MoonCRM, etc.
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There are many reliable companies, and you should understand what CRM is before deciding which company to choose. CRM (Customer Relationship Management) is a comprehensive IT technology and a new mode of operation, which is used to manage the interaction between the company and its current and future customers. It typically involves employing technology to organize, automate, and synchronize sales, marketing, customer service, and technical support.
For the decision-making level, through the data analysis report in the CRM, it provides powerful data for the future strategy and product marketing of the enterprise, so that the enterprise can make profits more efficient and make decision-making more scientific!
Empower sales managersSales managers can view the data at any time to understand whether the sales targets set by the sales team members are reliable, whether their customer acquisition channels are reliable, and understand the performance of each salesperson, product, and campaign.
Sales team: Leverage CRM's analytics capabilities to give sales a clear picture of each opportunity or prospect and map the entire customer change process from inquiry to sale, giving them a better understanding of the sales pipeline or future direction of work.
Customer after-sales service teamThrough customer feedback and suggestions, feedback can be processed in a timely manner, and informed by email, text message, **, etc.
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The selection of CRM first needs to be based on the company's own development situation, project needs, product differences, vendor implementation service support, and technology maturity and other aspects of planning, if the enterprise is not large, the demand is very simple, you can use the free version of the CRM product first. There are many CRM service providers in China, when selecting the model, it should be noted that CRM customer relationship management software has a free version to provide trial, but there will be many restrictions on the function, there are many CRM brands in the domestic market, you can consult the relevant CRM service providers. When communicating, you can clearly explain your specific business process needs, ask the other party to provide you with a set of corresponding industry solutions and demonstration systems, and if you are satisfied, you can apply for a trial of the product.
It is recommended to consider Baihui CRM, a veteran CRM service provider that has been operating in China for 9 years, specializing in providing enterprises with a complete customer relationship management solution including marketing, sales and service.
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Zhengzhou Jianxin Software Technology Co., Ltd. is a technology-based enterprise jointly founded by overseas returned students and software engineers of well-known listed companies. It is an information enterprise that has long been committed to the research, implementation, marketing, consulting, training and service of enterprise management software (CRM, HRM, OA, ERP, etc.). Its flagship brand, Jianxin CRM, ranks first in China's open source management software industry.
Jianxin CRM is a well-known CRM customer relationship management system in China. Provide open source free version, flagship cloud platform and other support for the deployment and SaaS model of this website SimpleLetter CRM is customer-centric to support effective marketing, marketing and service processes. Improve the automation and scientificization of marketing, sales and service in many daily businesses in an all-round way.
At the same time, Jianxin CRM supports mobile office (Android, iOS), and communicates with the company's business platform anytime and anywhere. Realize the synchronization of mobile phones, computers, and tablets at any time, and manage them in a unified manner.
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I feel that the technology is still not very mature. On the moving system, no real information of the owner is displayed, and the owners of both sides can enjoy a new car moving service experience by scanning and pasting the exclusive *** on the car: two-way private call to protect the security of user information; Realize one-click car moving, synchronous realization of **, SMS, WeChat multi-channel notifications to send and receive;
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The business scope of Tianjin Zhuyan Technology R&D includes network technology development, technical consulting, computer software development, etc., and the company's main business services include first-class construction, APP development, enterprise operation design, and secondary development based on WeChat.