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If the phone system is stuck, please follow the steps below:
1.Please keep your phone battery above 20%. In order to prolong the battery life and protect the phone when the battery is low, the performance of the phone will be limited.
2.If your phone has third-party phone management software, try uninstalling the app. Usually, this kind of software conflicts with the mobile phone manager that comes with the phone, which will cause the operation to freeze.
3.If your phone is rooted, revert to the official stable version.
4.Running too many background applications will cause the system to freeze, so it is recommended that you clean up the background processes in time.
5.Restart the phone: If the phone is not turned off for a long time, it will cause too much cached data in the system, and the phone will not run well, etc., you can try to restart the phone to recover.
6.Change phone settings with Phone Manager:
1) Tap Phone Manager > Auto-Start Management to close the software that doesn't need to start automatically when the phone is turned on.
2) Open Phone Manager > Cleanup to speed up the cache.
4) If your device supports microSD card storage, please unplug, replace or clean the SD card.
5) Use a data network or WLAN with stable internet speed and signal.
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Mobile phone stuttering can be alleviated in the following ways:
2) Restore factory settings, the phone has been used for a long time due to more and more caches and installed software, which will inevitably affect the running speed of the phone. It can restore the factory settings once in about half a year, which can greatly improve the running speed of the mobile phone.
3) Flashing, some systems are not very easy to use, you can solve it by flashing!
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If you are using a Huawei phone, the touch screen automatically jumps or touches the screen, you can use the following methods to troubleshoot the operation:
1.If the problem of jumping or ghost hands occurs when charging only in a fixed place, it may be caused by the unstable power supply voltage, and it is recommended that you change the charging to another place (replace the power supply).
2.If there is a problem of jumping and ghost hands when charging only with third-party charging equipment, please use the standard charger and data cable to charge first. It is recommended that you use the original charger in scenarios where you need to charge and use touch control, and you can remove the protective case to improve the touch experience.
3.Please check whether there is a microwave oven, induction cooker and other high-intensity magnetic fields nearby, which will cause interference to electronic components, resulting in abnormalities such as random jumping of the touch screen;
4.Please scroll down the status bar to view it in the shortcut settings menu, or search and enter NFC in the settings to check whether the NFC function is enabled, and NFC will automatically open the specified application after scanning out a specific scene.
5.Please check whether you have installed the "one-key lock screen" type application, some third-party "one-key lock screen" software will conflict with the system's built-in lock screen, resulting in random jumps, such as jumping to the lock screen interface, camera interface, etc. It is recommended to uninstall third-party software such as "one-click lock screen".
If the above methods still do not solve your problem, we recommend that you back up your important data in advance (QQ, WeChat and other third-party applications need to be backed up separately), and bring your phone, standard charger, data cable, and relevant purchase vouchers to a nearby Huawei customer service center for testing.
Repair spare parts** inquiry.
Make an appointment for service. Boarding service.
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1. Please press and hold the power button for more than 10s to force restart the phone to try to solve the problem.
2. Please confirm whether you have flashed or used third-party flashing software. Unofficial systems can affect the stability of your phone. Please restore your phone to the official system.
3. Please confirm whether multiple applications are running at the same time. Multiple apps running in the background can take up too much memory or other resources, and your phone can freeze or freeze when overloaded. Please close or exit applications that you do not need to use or applications that consume a lot of power in a timely manner to release the system resources.
4. Please confirm whether the phone crashes after installing a certain software of Wang Zuoji or clicking on an unknown link. You can keep pressing the power button + volume down button during the boot process to enter safe mode, uninstall the previously installed software or backup important data and restore it to factory settings.
5. Please confirm whether the system files have been deleted by mistake. When the system is running, it cannot find the corresponding file, which causes confusion and causes the phone to malfunction. Please back up your important data and try to do a factory reset.
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Follow these steps:
1. Please clean up your phone regularly and delete junk files.
2. Using a low-speed, over-storage microSD card will cause stuttering. If your phone has a microSD card installed, try removing or replacing it.
3. When the battery is low, in order to prolong the use time of the mobile phone, the performance of the mobile phone will be limited, please charge it in time.
4. Huawei mobile phones have a thermal protection design. When the temperature of the mobile phone is too high, the performance will be limited to ensure that the mobile phone cools down in time, please avoid high-load operation at this time.
5. Huawei mobile phones will perform deep intelligent cleaning and acceleration when they are idle at night, please leave your mobile phone unturned off and charged when you rest at night. 6. If none of the above methods can alleviate the problem, please back up your important data and restore your phone to factory settings.
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