Where are DJI s repair points? How to check if the DJI drone has been repaired

Updated on technology 2024-05-11
2 answers
  1. Anonymous users2024-02-10

    DJI Innovations.

    If there is no authorized repair center in China temporarily, you can send it back to us for repair through self-service repair;

    If you are in Shenzhen, Beijing, Shanghai, Hangzhou, Nanjing or Hong Kong, you can make an appointment for on-site rapid repair through quick repair appointments;

    The after-sales process of DJI consumer products:

    According to the user's fill in time, the machine will be picked up and sent back to the DJI repair center.

    3. DJI Repair Center will test the product to determine whether it meets the return and exchange policy ("Yes" replacement or refund).

    4. If it is judged that the machine does not meet the return and exchange policy, DJI will judge whether it meets the free maintenance policy.

    5. If it is judged that free maintenance can be carried out, DJI will carry out free maintenance of the product, and the logistics will be shipped after the flight test is passed.

    6. If the product does not meet the free maintenance policy, DJI will send a repair order.

    7. The user agrees to repair, pays the maintenance fee, DJI maintenance center will carry out the maintenance, and the logistics will be delivered after the flight test is passed.

    9. If the user refuses to pay, the original machine will be sent back, but the shipping fee will be borne back.

  2. Anonymous users2024-02-09

    Here in Hefei, there is a DJI drone authorized experience store on the first floor of Baohe Wanda Department Store and an authorized experience store on the seventh floor of the Golden Block of the Baida Drum Tower on Huaihe Road Pedestrian Street. Not bad! You can go over and have a look, there are new DJI products to experience, and it's good to make friends and learn technology!

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