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I booked an e-ticket online with the airline, but the airline did not send me the e-ticket or itinerary, is this normal?
A: Normal. Because now I am going to the airport of departure with a valid ID card to board the plane, I can't get a ticket book. As long as you confirm that the ID number is correct, whether you have an itinerary or not will not affect your trip.
Or is there a written document that the airline must send an e-ticket or itinerary to the customer?
A: There is no document stipulation. The reform of e-ticket boarding is to remove the impact of forgetting to travel in the ticket book and save the cost of tickets. To mail e-tickets, it will undoubtedly increase the cost and expenses, and it is impossible to provide them contrary to the original intention of the reform.
Or is there a document that says airlines are not required to send e-tickets or itinerary to customers?
A: No. If the ticket office is willing to send the itinerary to the guest, it is to consider the needs of the guest who need to be reimbursed for the itinerary, and the general airport sales point is to meet the needs of the guest and attract the guest to visit next time.
If you are looking for an airline to purchase tickets online, you should read the relevant regulations before purchasing tickets, and go to the relevant downtown business office or the company's headquarters to pick up the tickets according to the airline's requirements.
Now the key is that the Shandong Airlines did not send me a ticket, only sent me an indetailed short message, causing me to miss the flight, is it normal not to send me a customer itinerary.
A: If you need an itinerary reimbursement, it should be given to you (whether it is mailed or you pick it up yourself, but the form of ticket collection is different).It can be given to you before the flight, or it can be given to you after the flight. If you don't live or die, then you really shouldn't.
The short message is unknown, you can ask the ticket office to send you another one before boarding.
In the case that the ticket can be refunded, you must get the itinerary receipt before you can go through the refund procedures.
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Normal! One of the purposes of the full implementation of e-tickets is to reduce the cost of paper tickets and mailing, and after the e-ticket is operated online, you can board the plane with your ID card. If the guest does not need to be reimbursed, the itinerary can be left out of printing to save paper.
If you need an itinerary, the airline usually requires that the guest can go to the corresponding airline counter and show the ID to print the itinerary before boarding, where there is always someone on duty.
As for whether there are detailed regulations in writing (very detailed), I have never seen it, but it has been operated in this way since the introduction of e-tickets. On the contrary, some travel agencies can send the itinerary to the door, but it is a general special situation, such as the guest can not make online payment, when the need to pay a credit card or cash, the travel agency will send someone to collect the money, but also send the itinerary.
You know, free delivery of the itinerary to the door is also a big expense, and the travel agency will of course try to minimize such expenses. Now the aviation industry is losing a lot of money, please understand them.
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If you have an e-ticket, you don't need to get a physical ticket, just take your ID card and check in at the airport counter. The itinerary is usually picked up at the airport or mailed to you later.
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It's normal. You should look at the date and time when you book your tickets.
They will only notify you if your flight changes.
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If you can't get it at the airport, you're afraid of losing it.
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If you book a ticket online, you generally don't have an itinerary, and the system will send you a text message after confirmation, and then you can take your ID card to check in. This is normal, as long as it is bought on the official **, there is no problem.
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Yes. Since you book your ticket online, you book an e-ticket, so you don't need to pick up your ticket. After buying your ticket, take your ID card or passport to the airport to get a boarding pass.
E-Ticket
An electronic ticket is an electronic ticket that records the information on the face of the ticket in the reservation system, and can be used to issue, invalidate, refund, reissue, change and other operations like a paper ticket.
E-ticket is an electronic form of paper ticket, relying on modern information technology to achieve paperless and electronic booking, checkout and check-in procedures.
E-tickets can be booked and purchased online or **. E-tickets, like conventional tickets, can be changed, endorsed, and refunded in accordance with the regulations of each airline.
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Tickets are all electronic tickets, as long as you bring the documents of the ticket at the time of purchase, you can take the plane, and you do not need to show the ticket itinerary.
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Most of the tickets purchased online are e-tickets, and you can check in with your ID card and no other documents are required. Sub-ticket, also known as e-ticket customer service, is an electronic form of paper ticket, which is an electronic number record that stores the ticket information in the reservation system, and can be used to issue, invalidate, refund, reissue, change and other operations like a paper ticket.
Relying on modern information technology, e-tickets can realize the whole process of paperless and electronic booking, checkout and check-in. For passengers, it is no different from a traditional paper ticket.
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The e-ticket number serves no purpose other than to give you flight details.
Go directly to the Air China counter to get your boarding pass.
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It's useless to get a boarding pass anyway and ask for your ID.
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When you get your boarding pass at the Air China counter, the e-ticket number is your proof of purchase, and you can print the e-itinerary.
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You can check your flight number and go directly to the boarding gate to change it after you go.
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If you need to reimburse the expenses, you can ask the place where you bought the ticket (and collected your ticket) to provide a paper "e-ticket itinerary" when buying a ticket.
If you don't need to reimburse the fee, as long as you confirm that you have bought the ticket (there is an e-ticket number provided to you, you can go to the airline's official website for verification), you can go to the airport check-in counter to get the boarding pass and check in your baggage with your ID card, and you don't need a paper "e-ticket itinerary".
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E-ticket = no paper ticket, your ID is the ticket.
Go to the airline check-in counter at the airport and show your ID to receive your boarding pass.
Check-in starts 2 3 hours before departure and closes 45 minutes before departure.
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After buying the ticket, you can directly swipe your ID card to change the boarding pass, and there is no air ticket.
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Now you don't need a ticket to fly, you just need to pay the airline to give you the order number.
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This can be exchanged for a boarding pass and then you can fly.
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After the promulgation of the Electronic Signature Law, the use of electronic signature technology will solve the problem of the credibility of online transactions, and will play a huge role in promoting the development of electronic tickets in civil aviation.
Here is a quote from Chengdu Shuangliu International Airport Co., Ltd. **** Electromechanical Center produced by the article, although the publication time is relatively long, but the content is still outdated today.
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You can book directly at Khao Airlines**, or you can book e-tickets at qualified Ctrip, e-Long and other travel routes**.
There are a few points to note, 1. First of all, the real name entered should be consistent with the ID card;
2. Payment, is to enter the credit card number online and transfer the account on the spot; Now there are many banks that support online payment, such as ICBC, Bank of China, CCB, Bank of Communications and other banks can pay directly online. (Again, the first payment needs to be registered with online banking).
3. You need to leave a useful email address. Once the payment is successful, your booking information will be displayed on the website (and it will also be sent to your email), and you should print it out (at worst, remember the reservation number).
4. As long as you arrive at the airport 40 minutes in advance, you can check in directly with your ID card and booking number at the counter of the airline you are taking, or pick up the ticket at the counter of ** company (such as Ctrip).
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Q: How do I exchange and board an e-ticket?
A: Passengers who have purchased an e-ticket and hold a T4 coupon can check in at the check-in counter of their airline just like ordinary passengers. Passengers who do not have a T4 coupon must go to the counter designated by their airline to check in with the original valid ID used to purchase the ticket. If the passenger's ID information does not match the information in the booking system, the passenger will be denied boarding.
After the passenger's identity is confirmed, the staff will print the T4 coupon, boarding pass and baggage tag for the passenger, and the passenger must present the boarding pass and T4 tag to pass through the security check, and the T4 coupon and boarding pass together constitute the passenger's reimbursement voucher.
Q: Can I purchase an e-ticket at **?
A: The convenience of e-tickets is that they can be booked online. At present, the largest domestic e-ticket provider is the NASDAQ-listed company e-Dragon, and its e-ticket purchase is:
Passengers can pay by cash, credit card, bank transfer, cheque, etc.
Q: Can I change, endorse and refund my e-ticket?
A: E-tickets, like conventional tickets, can be changed, endorsed, and refunded in accordance with the regulations of each airline.
This is generally the right to refuse, because the normal order provided to you can be used as a boarding pass, hehe, it turns out that this is also the case when flying to Australia.
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