EMS does not query the email information or the email exceeds the query period

This problem is pushed to the seller to solve.

Because the courier is the seller looking for the entry of the order number is also the responsibility of the courier company where the seller is located, if he can't figure it out, he can ask for a refund, and the seller does not agree to complain directly.

In addition, just after the end of the Chinese New Year, many express companies have the problem of delay in the entry of the single number, which can be found later.

If the time is almost up, apply for a refund before the thing is received, and use Want Want when communicating with the seller, and keep the chat record to facilitate future complaints.

In this case, 1 is the problem of the courier company, 2 is that the seller did not deliver the goods at all, and it is not excluded that the seller is **.

I hope it can be resolved smoothly.

Not an instant display. It takes 2-4 hours to send it out. Don't rush. Generally fine.

ee650994561cs

Your email was delivered on 2010-03-04 16:00:00 (Qujing).

Delivery result: Chen shipped and collected.

Processing time: Address the status of the post.

2010-03-02 22:53:00 Shenzhen Industrial Road Center Sales Department

2010-03-02 22:58:00 Shenzhen Industrial Road Center Sales Department left the processing center and sent to Shenzhen.

2010-03-02 23:53:00 Shenzhen Arrival processing center, from Shenzhen Industrial Road Center Sales Department.

2010-03-03 00:09:00 Shenzhen Leave the processing center and send to Kunming site.

2010-03-03 15:05:32 Kunming site Arrive at the processing center, from Shenzhen.

2010-03-03 22:19:22 Kunming site left the processing center and sent to Qujing City.

2010-03-04 13:09:58 Qujing City Arrive at the processing center, from Kunming site.

2010-03-04 14:39:56 Qujing City Arrange delivery.

2010-03-04 16:00:00 Qujing City

Features real-time tracking.

Through EMS's mail tracking and tracking service, you can understand the whole process of mail delivery information in real time.

Time frame for commitment. Compensation for delays.

If the actual delivery time of the mail item due to postal reasons exceeds the promised time limit, the mail fee charged will be refunded.

Feedback Services. For contracted customers, it can provide active feedback service of real-time information by email.

2. International and Taiwan, Hong Kong and Macao Express Mail (EMS) within 4 months from the date of delivery.

2. Precautions: Once the email is received by the recipient, the query will not be found, and it will show that there is no such courier number.

3. Network query methods.

1. Log in to the official website of "Express 100";

2. Enter the courier number and click Query.

You can find it by going to this **, but you have to know the number of the email.

If you are shopping online, you need to contact the seller to see if there is a mistake or other situation.

If you are a postal or EMS, go to the place where you send your mail and ask the staff there.

Email Pros:

Cheap and fast:

The cost of sending an email is much cheaper and faster than traditional means of communication, and the farther away you are, the more you show this advantage.

Convenient and convenient:

E-mail can reduce the number of links in the communication process and improve the efficiency of communication. Previously, in order to send a letter, you had to write the letter, put it in an envelope, and drop it in the mailbox. If you use e-mail, you can easily do it without leaving your home and sitting at your computer.

Multiple letters: In the Internet, it only takes a few minutes and a few cents to send a message to a few people through a mailing list, and traditional communication methods can't do anything about it.

(1) The tracking number that needs to be queried is indeed expired (it has exceeded the valid query period of one year).

2) This tracking number (on the premise that the tracking number is confirmed to be correct) has not been entered into the operator's system.

It is recommended that it is best to call 11185 as soon as possible to have a detailed understanding of the mail delivery, and to inquire, and do not communicate with the receiving unit, because the receiving and sending unit is also through 11185.

There are a total of the following types of express delivery in China:

1) Chinese EMS

EMS (i.e. "Express Mail Service"), postal express mail service. It is an international mail express service managed by the Universal Postal Union and is a courier service provided by China Post. The business enjoys the right of priority in the customs, aviation and other departments, and it delivers various documents and items such as international and domestic emergency letters, documents, financial bills, and commodity samples to users with high quality.

2) SF. Guangzhou SF Express****, established on March 26, 1993, its business scope includes international freight**; import and export of goods (except for franchised and controlled commodities); technology import and export; Advertising; inter-provincial express delivery business; international express business; road cargo transport; Provincial express delivery business, etc. On February 24, 2017, SF Holding held a reorganization, renaming and listing ceremony on the Shenzhen Stock Exchange, officially landing on the A-share market.

3) Zhongtong. Founded on May 8, 2002, Zhongtong Express Co., Ltd. is a large-scale group company integrating express delivery, logistics, e-commerce and printing, and its comprehensive strength ranks in the forefront of domestic logistics and express delivery enterprises. Registered trademarks "Zhongtong" and "ZTO".

4) Yuantong. YTO Express was founded on May 28, 2000, after 17 years of development, has become a collection of express, aviation, e-commerce and other businesses as one of the large-scale enterprise group, the formation of a group, network, scale, brand management of the new pattern, to provide customers with one-stop service. At the end of 2010, Shanghai YTO Jiaolong Investment Development (Group) was established, marking a more solid step towards YTO collectivization. The company is at the forefront of the industry in terms of network coverage, operation capacity, total business, public satisfaction and service quality, informatization level, standardization, etc., and its brand value and comprehensive strength rank among the top three in China's express delivery industry.

4) Shentong. Shentong Express, established on December 29, 2007, its business scope includes domestic express delivery (except for the franchise business of postal enterprises), general freight (except for hazardous chemicals), cargo transportation (except for hazardous chemicals), warehousing services (except for hazardous chemicals), loading and unloading services, business information consulting, interior decoration, design, production, advertising, sales of paper products, electronic products, etc.