Problems with the OPPO upgrade! Urgent

The buddy upstairs answered the question.

Actually, it's very simple,Online**down firmware,(oppo官网)You put the**down firmware(After decompression, it seems to be a RAW suffix,I don't remember it clearly)Drag it into MP4。 (The battery must be fully charged!! It's important!! Remember! ）

At this time, you can click the pop-up in the lower right corner of the computer to unplug the data cable. You don't need to use a computer anymore.

Then select firmware upgrade in the mp4 settings, and the machine will be automatically upgraded, and the process is only 2-3 minutes.

After upgrading, you can delete the firmware.

Now the latest is the firmware of .

After the mobile phone system version is upgraded, it is possible to downgrade back to the previous version, but the mobile phone is flashed.

If you want to downgrade the system version of your mobile phone, it is recommended that you back up your mobile phone information (**number, SMS, **, etc.) and then bring your mobile phone, purchase invoice and warranty card to the nearest OPPO official authorized service experience center to be handled by engineers.

OPPO official service center can provide you with product maintenance, system upgrade, testing and replacement, product consultation and other services.

Service products: mobile phones, TVs, watches, headphones, other accessories.

You can follow the following methods to check the address, business hours, and ** of the OPPO official service center.

1. Enter the OPPO official website and select Service > Self-Service > Network Inquiry and Appointment for inquiry, or you can directly click on the service outlet to query.

3. If it is inconvenient for you to go to the OPPO official service center, or there is no service center nearby, we will provide you with a round trip.

Free postage repair service to deal with product issues.

4、coloros 12

Versions and above: You can enter the mobile phone Settings About this machine > Instructions for use > After-sales service > Customer Service Center Check the relevant information you need about the official OPPO service center.

Tips: Before going to the OPPO official service center, it is recommended that you contact in advance to inquire about the inventory of spare parts, etc., to avoid running empty. If there is no answer, it may be that the line is busy, it is recommended to call later, or contact human customer service for processing.

3. Make sure that the battery of the mobile phone is not less than 20%, otherwise the system will not allow OTA to upgrade, it is recommended to try to upgrade after charging for a period of time.

4. Try not to operate the mobile phone when OTA is upgraded, so as to avoid the upgrade being interrupted due to touching the button.

If the above methods cannot solve the problem, it is recommended that you contact human customer service for processing.

If the system upgrade of the mobile phone fails to get stuck in the OPPO interface, you can try the following methods to deal with it

1. Press and hold the power button and volume up button to force the power off and then try to turn it on.

2. Press and hold the power button and volume down button to enter the recovery mode of the phone, and select Clear Data and Cache Double Clear (all data on the phone will be cleared, please back up your data in advance).

3. If the above methods cannot be solved, it is recommended that you back up your mobile phone information (**number, SMS, **, etc.) and send your purchase invoice, warranty card and mobile phone to the nearest local OPPO official service center for testing.

1. OTA upgrade failed2. Entry"OPPO recovery mode"The upgrade failed

Workaround for software store update failures1. Change wifi or turn on mobile data and reopen the software store.

2. Enter the phone manager, clean up the phone memory and then try to update;

3. Go to the phone settings - application - software store - uninstall the update;

4. If it can't be solved, please go to the OPPO customer service center for testing and processing.

If you have any other questions, you can enter the OPPO enterprise platform to ask customer service questions!

Hello, I'm glad to answer for you, please later, I'm working hard to sort out the answer for you, and I'll reply to you within 5 minutes.

If the system fails to upgrade due to the failure of the mobile phone system, or the operation of cracking the original system, it is recommended to re-flash the phone.

If none of the above methods can be successfully upgraded, it is recommended to back up the important information of the mobile phone first, and bring the mobile phone, invoice and warranty card to the local OPPO customer service center for testing and processing.

Upgrades are about keeping them charged, and they have to be more than 90 percent.

When did I fail, and I failed before. It's good now.

It is already rooted, and the system program is incomplete.

1. OTA upgrade failed2. Entry"OPPO recovery mode"The upgrade failed

Workaround for software store update failures1. Change wifi or turn on mobile data and reopen the software store.

2. Enter the phone manager, clean up the phone memory and then try to update;

3. Go to the phone settings - application - software store - uninstall the update;

4. If it can't be solved, please go to the OPPO customer service center for testing and processing.

2. The current mobile phone battery is too low, when the mobile phone battery is less than 20%, the system does not allow OTA upgrades, you can try after charging for a while;

3. During the OTA upgrade, the upgrade is interrupted due to the button being touched, and the upgrade can be re-upgraded.