What does official after sales mean, what does after sales mean

Generally, it refers to the after-sales service of genuine manufacturers.

After-sales occupies a very important position in our daily life, and we have to deal with sales every day, so many sales-related things have sprung up like mushrooms after a rain. And after-sales is one of them: after-sales, which refers to the completion of the commodity sales transaction process.

It is usually combined with the words "service", "repurchase", etc.

After-sales scope: refers to: after-sales service, after-sales repurchase, after-sales system, after-sales engineer and so on.

After-sales nature: After-sales actually refers to giving various discounts to the buyer after the transaction is completed.

At the same time, after-sales is an important component of the economic state.

After-sales means that after the completion of the transaction process of selling goods. After-sales service is a variety of service activities provided after the product is **. From the point of view of sales work, after-sales service itself is also a first-class means.

In the follow-up stage, the salesman should take various forms of cooperation steps to improve the credibility of the enterprise through after-sales service, expand the market share of the product, and improve the efficiency and income of the sales work.

The role of after-salesSalespeople need to look at marketing from the perspective of the overall situation of the enterprise, and see the difference between the new marketing method and the previous marketing method. The new marketing thinking does not take the contract delivery as the end of sales activities, but takes after-sales as the starting point of a new round of marketing, and enterprises with strategic marketing thinking will try to put their old customers in an online community, so that they can continue to interact with them and involve more customers in the process of interaction. The original customer economy has gradually become the current fan economy.

"After-sales" means after the completion of the transaction process for the sale of goods. After-sales service is a variety of service activities provided after the product is **. From the point of view of sales work, after-sales service itself is also a first-class means.

Pronunciation: shòu hòu

Part of speech: Usually used as a noun in a sentence, as a subject or object.

Example sentences

1. Since the establishment of our factory in 1993, all kinds of production and sales have been smooth, and the after-sales service has been perfect.

2. Ding Chenlong also believes that the main task of the first business in the future will be to provide users with reasonable products, as well as to provide pre-sales and after-sales services.

3. Jingshengyuan silicon powder has strong technical force, advanced testing equipment, and perfect pre-sales and after-sales service.

It means after the sale, such as maintenance, return and exchange, use guidance and other services after the sale of the product.

Tips for doing a good job in after-sales service:

1. Praise must be replied to.

Thank the buyer for the evaluation, so that the buyer will also have a sense of identification psychologically.

2. If it is broken during transportation, the customer must be compensated first.

Although the cause of the damage during transportation is not in the basking liquid, the seller still does not dispute with the buyer, and the customer must be compensated first. This way, the customer will understand you, and if there is a dispute, you will also understand the consequences.

3. Timely care.

Add all the customers who have made a transaction as friends, and then send a message to greet them at the right time. You have the latest ** activities yourself, and you can also promote them through information.

4. Contact the buyer in time after sale.

5. Seriously return and exchange.

6. Handle complaints with peace of mind.

7. Manage buyer information.