Samsung mobile phone warranty issues, Samsung national warranty warranty screen

1.If the repair is guaranteed at the designated service center in Chinese mainland, the after-sales service only provides the repair of the nose, and does not provide replacement of the aircraft Returning the aircraft Accessories are replaced. 2.

With the approved original invoice and warranty brochure (customer stub), you can enjoy the basic repair service at the place of purchase (Hong Kong or Macau) and Chinese mainland. Note: The specific situation is subject to the judgment of the Samsung service center to test the mobile phone.

Samsung knows that we will provide you with high-quality solutions and answer your questions attentively, and hope to get your satisfactory evaluation.

If you buy licensed goods, you must have an invoice or an invoice in the store to get your own invoice, in order to warrant, don't look for after-sales directly, find someone in the store to say, if the invoice is nothing, it is equivalent to no warranty, or you look for after-sales theory, take your network access license label, the general licensed goods must have a network access license label, this must not be torn off must be licensed, see what he says, if he also says that you are a parallel import, you go to the Internet to check the barcode, let him check, now there are only these methods, licensed goods must be invoiced, Even if it's a small invoice in the store, you don't need money, and the regular invoice needs to add a little more money, although it's not much, your screen must be a quality problem if it's broken, and it must be warranted.

No warranty card, no, the national three-guarantee policy is to invoice, no invoice to see the fuselage within one year of the factory date, and the warranty card.

If the invoice is still there, it should be warranted.

Hello, it is a pleasure to serve you and give you the following answers: Samsung's national warranty screen refers to Samsung's commitment to provide screen repair services nationwide when the screen fails, and the warranty period is one year. When the screen fails, it may be caused by user error, hardware device failure, software abnormality, etc., the main solutions are:

1. User operation error 1Check whether the screen is damaged, if it is damaged, it should be repaired or replaced in time; 2.Check whether the computer has software upgrades, and if so, upgrade them in time; 3.

Check whether there is any software conflict on the computer, and if so, delete or replace it in time; 4.Check the computer for viruses and remove them in a timely manner. 5.Check your computer for driver updates, and if so, update them in a timely manner.

Second, the hardware equipment is faulty1Check whether the screen is damaged, if it is damaged, it should be repaired or replaced in time; 2.Check whether the power supply is faulty, and if there is a fault, it should be repaired or replaced in time; 3.

Check whether the power cord is damaged, if it is damaged, it should be repaired or replaced in time; 4.Check whether the power socket is damaged, and if it is damaged, it should be repaired or replaced in time. 3. Abnormal software 1

Check whether the computer has software upgrades, and if so, upgrade them in time; 2.Check whether there is any software conflict on the computer, and if so, delete or replace it in time; 3.Check the computer for viruses and remove them in a timely manner. 4.

According to the Three Guarantees Ordinance, the mobile phone is calculated from the date of purchase, 1If there is a performance failure within 7 days, it can be returned, replaced, and repaired.

2.If there is a performance failure within the 8th to 15th day, the machine can be replaced and repaired.

3.If the machine is purchased for more than 15 days, within one year, the machine will be repaired for one year if there is a performance failure.

4.If there is no purchase invoice, it can be repaired for 15 months according to the factory date.

Warranty policy: national warranty, enjoy three guarantees of service.

Warranty: 1 year for the whole machine.

Warranty start date: The validity period of the three guarantees is calculated from the date of issuance of the invoice, deducting the time delayed due to repair occupation and no spare parts to be repaired. If the last day of the validity period of the three guarantees is a statutory holiday, the next day of the holiday day shall be the last day of the validity period of the three guarantees.

Don't buy a Samsung phone, my phone spontaneously combusted.

2. After entering the official website, click on the "after-sales service" option on the home page, as shown in the figure below.

3. Then scroll down the page to the bottom of the after-sales service interface and select the "Mobile Phone Activation Time Query" option, as shown in the figure below.

Fourth, finally enter the IMEI number and SN code of the mobile phone to query the warranty period of the mobile phone, as shown in the figure below.

You can check in the electronic warranty card, and the specific operation is as follows:

Tools needed: Samsung Note5 phone.

Take Samsung Note5 mobile phone as an example, the steps are as follows:

1. Open Samsung Note5, find the phone settings on the desktop and click to enter, as shown in the figure below

2. Find the electronic warranty card in the settings and click to enter, as shown in the figure below

3. You can view all kinds of mobile phone warranty certificates in the electronic warranty card, and the warranty time (in the red box) is shown in the following figure

According to the Three Guarantees Regulations, the mobile phone is calculated from the date of purchase, and the whole machine is repaired for one year. It is recommended that you check the purchase invoice to determine the date of purchase. If the purchase invoice is lost, it can be repaired for 15 months according to the factory date.

If you need to check the factory date of your mobile phone, it is recommended that you bring the purchase invoice, warranty card and machine to the nearest Samsung service center, and the after-sales engineer will help you check it.

Licensed: The quality of the mobile phone itself is "non-artificial".

7-day refund. 15-day replacement.

1 year warranty. Nationwide warranty.

As long as there is after-sales. Parallel imports: The quality of the mobile phone itself is "non-artificial".

No refund for 15 days.

1 year warranty. But you have to go to the place where you bought the phone to warrant the replacement.

Hello: Samsung mobile phones (including all brands of licensed mobile phones), the host (mobile phone with the battery removed) is guaranteed for one year, the battery is guaranteed for half a year, and the earphones and charger are guaranteed for three months.

Within 7 days, if the mobile phone fails, it can be returned or exchanged (only the host is replaced), if the mobile phone fails within 15 days, it can be replaced, and if it fails within one year, it can be repaired and replaced free of charge. Note: Man-made damage (broken screen, broken motherboard) is not covered by the warranty.