How do you deal with being scolded by others at the front desk of the hotel?

You can't do anything on your own, because the nature of your job dictates that you can only be with smiley faces. However, you can ask your family to do something, and you know the information of the guests anyway.

Let me tell you this, your job is the façade of the hotel, the guest insults your family, you have no way to talk back, because you should maintain the image of the hotel with the salary of the hotel, this is your upbringing, if you really feel that the anger is also simple, you can ask the leader on the spot to go out and wait for him, and do not scold him or not, just follow him, as long as you know his work unit or where he lives, he doesn't like to scold your family, you go to his house or go to his unit to find him to scold, rest assured, It's impossible for him not to apologize to you, but remember one thing, you can only move your mouth, don't do anything, don't have anything to do, just let him apologize, if you can't ask for leave at that time, then save his mobile phone number, and directly find someone who calls you to death online to call him 24 hours a day, and the cost is not expensive, it is only thirty or fifty a day, and you can solve the problem in a day or two.

In fact, if you work in the hotel front desk like these service industries, it is normal to sometimes suffer some grievances, so the most important thing is that we have a strong mindset to face all the problems is the most important, and the unhappy things should be forgotten.

In the hotel, anyone in the front desk service industry will encounter it, and if he scolds you, you will ask the leader to come and deal with it. You just walk away.

If you are scolded by others at the front desk of the hotel, your family can protect your legitimate rights and interests in accordance with the law.

If someone scolds someone at the front desk for scolding my family, I will complain about this person and then find their boss manager.

This kind of work often leads to unreasonable customers, and you have to learn to deal with the guidance, which is the most exercised.

Hello friend, this type of service work, it is recommended that you first of all do not bring your own feelings.

Because this is a special job, it belongs to the service industry, of course, you can't refute the guest, just ignore him, don't worry about him, silently read a sentence in your heart, if he complains about you, then you will lose, don't take it to heart, just think that he is crazy, and then use the fastest speed to help him solve his business problems, you can ignore his other words.

Summary. Hello, dear, the front desk did not have your consent and misled the family to say that you were staying in the hotel, which caused your distress and dissatisfaction, you can consider the following measures:1

Feedback to the hotel front desk 2Contact the hotel customer service3Report to the Consumer Association4

Publish consumer reviews.

I didn't stay in the hotel, and the front desk told my family to live in the hotel, and slandered myself how to deal with it.

Hello, dear, the front desk did not have your consent to mislead the family that you were staying in the hotel with the wine, which caused your troubles and dissatisfaction, you can consider taking the following measures: 1Feedback to the hotel front desk 2

Contact the hotel customer service3Report to the Consumer Association4Publish consumer reviews.

Hello, dear, the front desk informs your Fu Qingchang family that you are staying in the hotel when you are not staying at the hotel, which may involve personal privacy and hotel service quality issues. You can complain to the hotel and ask the hotel for an explanation and apology for it. Here's what you can do:

1.Keep your privacy safe. Ask the hotel to stop disclosing your accommodation information to others and ask the hotel to protect your privacy.

2.Feedback to the hotel. You can file a complaint with the hotel in this regard, and ask the hotel to provide an explanation and apology, and take effective measures to prevent the recurrence of similar problems.

3.Register a feedback record. You can request the hotel to register your feedback record and keep relevant evidence and communication records.

If necessary, you can complain and report to the relevant departments at any time. 4.Fight for the hotel to compensate you for your losses.

If you believe that you have suffered a certain amount of loss due to improper hotel services, you may consider requesting financial compensation from the hotel.