How to fix the touch failure of the mobile phone, and what to do if the touch failure of the mobile

If you are using a vivo mobile phone, the screen failure solution:

1. The screen is not sensitive due to the unclean screen

Use a clean dust-free cloth to wipe the dirt and water stains on the phone;

2. The mobile phone has a film:

If there is a problem of screen failure after applying the film, you can remove the film and use it again for comparison or send it to the customer service center to reapply the film.

3. The screen fails when operating a single software

Go to Settings - Apps & Permissions More Settings - App Management Apps - (All) - Find the Software - Clear Cache Data; Upgrade the software to the latest version, or uninstall and reinstall it.

4. When charging, the screen is not sensitive:

Use the original charger to charge the phone or change to a grounded socket to try charging again;

5. The screen fails due to insufficient running memory

One-click acceleration to clean up the background; Restart your phone.

6. If the mobile phone has static electricity and causes the screen to malfunction temporarily, it can be gently wiped with a damp soft cloth;

7. Data-induced screen failure: Go to Phone Settings - System Management More Settings - Backup & Reset Restore all settings in Factory Reset. This action doesn't erase the data from your phone, it restores all settings from your phone, including:

Set wallpapers, unlock styles, wifi, default programs, etc., and third-party software logged in the phone also need to be re-logged in.

8. Customer service center detection and processing (customer service center address: enter vivo official website vivo**app--my--outlet query or vivo official website web version--bottom down--service support--service network query--select provinces and cities to query the customer service center address.) ）

If you are using a Huawei phone and the touch screen is out of order, you can troubleshoot it by following the steps below:

1.If the ambient temperature of your phone is too low, the touch screen may malfunction, which is affected by the physical characteristics of the screen device itself, and it is recommended that you try to keep the phone at an ambient temperature of 0 -35.

2.If the problem persists, we recommend that you back up important data in advance (WeChat and QQ apps need to be backed up separately) and bring the relevant purchase voucher to the Huawei Customer Service Center for testing.

The touch failure of the mobile phone is generally due to the damage of the touch screen, some can be replaced with a single touch screen, and some can only be replaced with the assembly.

If the touch of the mobile phone fails, you can only take it to the after-sales service department or the mobile phone repair shop to replace the parts, or you can restore the manufacturer's settings to see if you can't, if not, you can only replace the spare parts.

If the touch of the mobile phone fails, it may be that there is a problem with your screen, you can go to the mobile phone store to return to the factory for repair, or there is a professional master to repair.

If the touch screen fails, you must find a professional repairer to repair it, because we are not particularly good at the mobile phone, so it is better to ask a professional mobile phone repairer to repair it.

If the touch of the mobile phone fails, then it is because of the screen, I generally cause these problems due to the damage of the inner screen, or it is possible that the cable is broken, and the specific needs to be disassembled and repaired to eliminate the fault.

If the touch screen of the mobile phone fails, then you go to the mobile phone repair shop, it may be to help you replace a battery pad, or help you with or not to help you change a touchpad.

If the touch screen of the mobile phone fails, you can generally choose to correct it, that is, let someone else adjust it. If it doesn't work, generally speaking, there is a problem with the inner screen of the mobile phone, you can change it.

Touch failure can only replace the screen

Hello, in this case, you need to get it to the after-sales service, and let them repair it.

Well, under normal circumstances, the touch screen of the mobile phone can actually help you change the touchpad, and it is the screen above that will cause this situation.

It should be to replace the screen assembly, that is, the entire screen needs to be replaced.

The touch control of the mobile phone is out of order, in this case, you have to replace the parts inside, you can't repair it yourself, you can go to the repair shop and ask someone.

I think the phone's touch failure may be due to damage to the phone's hardware, or the phone's screen is broken and needs to be replaced with a new screen.

If you go to touch and eat zero, then go to repair, what else should I do? Only modify it, just change the screen, and then this touch will not be lost.

To go to the official after-sales service, there are usually two reasons, system failure and screen problem. After-sales solution.

Go find a phone repair shop to fix it.

You can fix it with zero phone bills on your phone, but his grades will be repaired.

If you are using a vivo phone, you can check the following methods:

1. If the ambient temperature of the mobile phone is too low, it may affect the touch screen effect, it is recommended to keep the mobile phone at 0 35 ambient temperature.

2. Turn on the talkback mode, the touch screen mode will change, and the screen will display a green frame when touching the screen. You can press and hold the volume up button + down button for 3 seconds at the same time to exit the talkback mode, or double click Settings - double click More Settings - Swipe to Accessibility with two fingers - Double click Accessibility - Double click to close Talkback.

3. There are too many background programs, or there are abnormal programs resident in the background, which may affect the touch screen effect, it is recommended to speed up or clean up the background programs with one click before trying.

Note: Please check if it is installed"One-click lock screen"class applications, some third-party"One-click lock screen"The software will conflict with the lock screen that comes with the system, so it is recommended to uninstall a third party"One-click lock screen"and other types of software.

4. Check whether there is liquid or stain on your finger or screen; Liquid or stains on your fingers or screen will affect the sensitivity of the touchscreen, so it is recommended to clean it with a clean, dry cloth before trying again.

5. If you use a non-original film, it may affect the effect of the touch screen, so it is recommended to remove the film or go to the customer service center to re-apply the film.

6. If you use a non-standard charger, it may affect the touch screen function of the mobile phone when charging, so it is recommended to use the standard charger and data cable for charging.

7. Please restart your phone or force restart your phone to see if it returns to normal. Force restart method: Press and hold at the same time"Power button"+"Volume down key"More than 10 seconds.

8. The new version improves compatibility and stability, and can be viewed by upgrading the system.

9. Check whether a single software or all software is not sensitive to touch the screen in a fixed area; A single software is not sensitive to touch in this area: it is generally a reason for software incompatibility, it is recommended to go to the app store to upgrade the software, and at the same time feedback to the software customer service.

All software is not sensitive to touch in the same position: it may be that the screen is faulty, you need to bring your mobile phone to the vivo customer service center for detection and processing.

If the touch screen of your Samsung phone is not sensitive and malfunctioning, it is recommended:

1.Check whether the phone has a film, and if there is a suggestion, cancel the screen film and try it.

2.If the touch screen of the mobile phone is completely out of order, it is recommended that you restart the machine and observe it again.

3.Try to update the system version of your phone (Note: Please back up the data in your device before upgrading).

4.If it doesn't work, back up the data in your device (contacts, text messages, **, etc.) and try to restore factory settings.

If the problem persists after the above operation, it is recommended that you bring the machine, purchase invoice, and repair card to the local Samsung after-sales service center for testing.

If you are using a Huawei phone and the touch screen is out of order, you can troubleshoot it by following the following steps:

1.If the ambient temperature of your phone is too low, the touch screen may malfunction, which is affected by the physical characteristics of the screen device itself, and it is recommended that you try to keep your phone at an ambient temperature of 0 -35.

2.If the screen has a film, it may be due to the protective film being too thick, which affects the touch sensitivity of the screen. We recommend that you replace a thinner third-party protective film or go to a Huawei Customer Service Center to replace an official protective film.

3.If your phone's screen is dirty or has water stains, it may affect the screen touch sensitivity. It is recommended that you try it after wiping your screen clean.

4.If your phone is in normal use, the whole screen suddenly clicks unresponsive, please press the power button and the volume up button at the same time to start the screen recording function, and then click the phone operation, if there is a white circle on the screen to click the sliding position, it means that the touch screen of the phone is working normally;

If the screen recording function is not enabled, please press and hold the "Power Button" for more than 10 seconds to force the phone to restart, and the failure does not recur, then the problem is not touchscreen.

Repair spare parts** inquiry.

Huawei Customer Service Center.

Boarding service.

Nowadays, the touch screen of smart phones all use capacitive touch screen, if you occasionally encounter the failure of the mobile phone touch screen, it is recommended to check whether there is dirt on the mobile phone screen, whether there is sweat, etc., sometimes due to such reasons it is easy to cause the capacitive touch screen to fail or drift, in addition, the capacitive touch screen should not be close to the strong magnetic field of things, such as magnets or something, if you are too close, you will find that the capacitive touch screen will fail, if it is serious, it may even be damaged, if you exclude these basic common sense, There will still be a capacitive screen failure, so look down.

The screen of the current touch screen mobile phone is divided into two parts in terms of physical structure, one is responsible for the LCD screen of the screen display, and the other is the touch control module responsible for feedback of touch information. Judging from your situation, there should be nothing wrong with the LCD screen itself, but the touch module may be faulty. There are two possible faults, one is that the touch module itself has a hardware problem and needs to be replaced; Another possibility is that the cable between your phone's touch module and the LCD screen is loose.

This kind of fault is more difficult to troubleshoot personally, it is recommended that you find a more regular mobile phone repair point for inspection. If the cable is loose, it can be solved by re-inserting it after disassembly, even if the touch module is broken, it will not be too expensive to replace one. But if the maintenance point is alarmist, saying that the entire LCD screen needs to be replaced, then you have to be careful, it may replace your good LCD screen with a second-hand one, you must be careful.

If you are consulting an Honor phone and your phone has a touch screen failure, you can follow the following methods to troubleshoot:

1. In order to ensure the accuracy of the investigation results, please ensure that the following are made before the investigation:

1. The surface of the screen is clean, there are no oil stains, water stains, etc., and the presence of liquid on the surface of the screen may cause the touch screen to jump and be insensitive.

2. Do not place it on a quilt, sofa and other soft positions for operation, the touch screen is unevenly stressed, and it will be probabilistically insensitive.

3. There is no high-intensity magnetic field such as microwave oven and induction cooker nearby, and the high-intensity magnetic field will cause interference to electronic components, resulting in abnormalities such as random jumping of the touch screen.

4. In winter, the outdoor temperature is low and the indoor temperature is high, after entering the indoor from the outside, the indoor water vapor will liquefy when cold, and there will be a layer of water droplets on the mobile phone screen. It will cause the touch to be insensitive and unresponsive. It is recommended to wipe the water droplets on the surface of the mobile phone before using the touch operation.

5. Please confirm whether the charger is the standard charger for Honor, if you use the touch screen while charging, the power supply voltage may be unstable, which will greatly interfere with the touch screen, thus affecting the touch screen experience. It is recommended that you try not to use your phone while charging, if you must use your phone while charging, please use the original charger, and you can remove the case to improve the touch experience. (When the hand is in direct contact with the mobile phone, it can ensure that the human body and the mobile phone are connected, which has the effect of reducing interference).

6. The film should not be too thick, otherwise it will affect the sensitivity of the touch screen, and it is recommended to replace the film with a thickness of no more than millimeters or replace the official protective film.

7. Please pull down the status bar to view in the shortcut settings menu or search and enter "NFC" in "Settings" to check whether the NFC function is enabled, NFC will automatically open the specified application after scanning out the specific scene of Paiji.

8. Confirm whether your phone has not been cleaned up for a long time and the system response is abnormal, please confirm whether the phone restart can solve the problem.

Note: Force restart your phone by pressing and holding the volume down button and the power on button at the same time for more than 10 seconds.

2. If there is no above problem, please check whether the touch function of the device is normal according to the following methods:

1. Please open the "My Glory" app on your phone, find Device Detection Smart Detection, and click to enter (for more information, see My Glory APP, Device Detection).

When you open the interface, you will be tested in order, and you can click to skip the steps that do not need to be detected.

2. When the touch screen is detected, click Start Detection on the interface, and start the marking of the finger covering the full-screen square according to the interface prompts, and the detection will end on the screen.

Bring the purchase voucher to the HONOR authorized service center for professional testing. Open the official website of Honor, click on service support, find the service store query, you can query the nearby Honor authorized service center, it is recommended to contact the service center in advance before going to the service center, determine the business hours, and facilitate your travel