The dilemma of food delivery riders is staged every day, how to change the limit of riders?

The development of the Internet has greatly facilitated our lives, allowing us to shop without going out and eating without waiting in line. While we enjoy convenient services, there is a group of people who pay silently, they are the common couriers and takeaways in our lives.

Delivery riders will be fined money because of overtime orders, so a realistic version of life and death is staged every day. Although they don't want to do this, they can only run desperately in order not to be deducted.

In my personal opinion, if we want to change the status quo of delivery riders, it is inseparable from the joint efforts of the platform, merchants, and consumers.

The specific situation needs to be analyzed on a case-by-case basis, and I think we should start from the following aspects:

1. A large part of the reason why the delivery staff will run desperately when the platform changes the rules is that the management rules of the platform are very out of place.

Always according to the display of the map, plan the corresponding time and route, so as to calculate the delivery time; However, little consideration is given to the unexpected situations that may arise during the delivery process, such as encountering red lights, traffic congestion, and waiting for elevators.

And once there is a timeout, or customer complaints and bad reviews, the impact on the delivery staff is very great; In many cases, their arguments may not be taken seriously.

If the rules of the platform can be more tolerant; I think this is a relatively small chance for delivery workers.

Second, users are more tolerant For users, I think we will not lose anything if we eat a few minutes or ten minutes late; But in just a few minutes, it can have a very big impact on the riders.

Not only does it put them at risk of deducting money, but in many cases, they are risking their lives to deliver food.

If we can be more tolerant and understanding, I think the situation of delivery workers will be much better.

Therefore, if you want to change the state of life and death of the delivery man, you need all three parties to make concessions, and finally return the delivery brother, a normal work link.

The delivery time of each takeaway should be reasonably arranged, and the delivery time should be appropriately extended. Reduce overtime deductions and try to keep each rider safe during the delivery trip.

Grab it in three aspects, the platform gives a longer delivery time, the merchant prepares more meals, the meals are faster, and the riders themselves should also take orders within their ability and abide by traffic rules.

It is definitely inseparable from the platform system and the understanding of consumers.

For example, consumers can order food for the next day on the first day, so that consumers can wait and riders can better set their routes.

The main thing is that the platform relaxes the time of the rider and the grounds for the complaint are more reasonable.

This should start from three aspects, the first is Meituan, the second is the business, and the third is the customer.

If all three of these aspects can be mutually considerate, then the rider will not be able to play life and death.

This should be limited from two aspects, the first platform should extend the time for delivery riders to take orders, so that riders have enough time to take orders, and the second riders should control themselves and try to take orders within their own capabilities, don't be greedy!

You can extend the delivery time a little longer, so that the delivery rider will not be in such a hurry and the speed of the bike will not be so fast. A little more understanding and a little more forbearance can make delivery riders safer, so why not!

Wouldn't it be better if there was a distribution mechanism, where each person was responsible for one piece, and then one car could be used to deliver a lot? At the same time, it has increased the corresponding income and increased the number of food deliveries!

There are three main dilemmas for riders, the first is that the delivery time card is too dead, and if there is an accident, it will be a hard day, the second is that the social status is not high, and the respect and understanding of customers are not obtained, and the third is that the platform is too dark, and even does not establish a formal labor relationship with the rider, but it is outsourcing, and the rights and interests are not ***.

In fact, the biggest dilemma for riders is that the unit price of food delivery is low, and there is a race against time, as well as the current market saturation, ten people used to get a piece of the pie, and now a thousand and tens of thousands of people get a piece of the pie.

The world is often mocking. One group of people helps another group of people sigh about life, but you don't know that what you sigh is actually the best choice for others; A group of people continue to accuse towards reality, but they don't know that the reality is our own choice.

Safeguard the interests of the takeaway brother If we want to solve the dilemma of the takeaway brother, then the first thing we have to solve is the phenomenon of the takeaway brother's complaint. When the main reason for this incident is not the responsibility of the takeaway brother, then we should not directly complain successfully, nor should we fine the takeaway brother in time. There are many platforms that will not know the truth of a matter at all, and once a customer complains about the takeaway brother, the takeaway brother will be fined.

There are some customers who are really vexatious, and they will ask the delivery guy to help them buy something.

The platform becomes the exploiter, and for the platform, the rider becomes the tool.

There is no perfect platform guarantee mechanism, which also means that the job is not guaranteed, throwing the pressure on the rider.

Working hours are not guaranteed, wages are lower, etc. The working hours are not guaranteed, and they are taking orders and delivering food almost 24 hours a day; The salary is low, and you can only rely on the commission for each order.

There is no dilemma for the riders, it is the common people who are in a dilemma, these riders really don't care about the traffic lights, they don't care about anything, they just grab time, it's too annoying.

It is indeed smoldering, food delivery riders and online car-hailing drivers have brought us convenience in life, and this group of people has become an important employment population.

I think that in the face of this dilemma of regretting some riders, we should come up with reasonable measures to solve the code as soon as possible, and we can appeal to the platform through some legal means to better protect our rights and interests.

Improve their own quality and self-cultivation, improve their service attitude, and increase some good life security for these riders. There is also Tong, which is to talk about Nai Lun to go to some third- and fourth-tier cities to try it.

The best way is to report to some labor departments, only in this way can we ensure that their problems are solved.

I think Suiyuan for the current situation, if the riders want to continue to stay there to work, they can guess the lead state to choose to go to the third and fourth tier cities, after all, the agitation is not so developed, and there is still a great need for riders.

For delivery riders, we always feel that they earn a lot of money, because many delivery riders can generally earn about six or seven thousand a month, and if it is a holiday period, they may be able to earn eight thousand or even more than ten thousand, so in our opinion, delivery workers are a very lucrative job. But in fact, delivery worker is a very hard and very serious profession that is squeezed by the platform. First of all, no matter whether it is windy, rainy or snowy, no matter how serious the rain and snow are, the delivery staff needs to deliver the takeaway to the customer on time.

Secondly, a doctor from Peking University wrote an article about delivery workers in 2018, which mentioned that when the food delivery industry was just emerging, the commission for a delivery person's order was very high, generally about 8 yuan to 10 yuan. With the increase in the number of takeaways, the increase in coverage and the improvement of takeaway procedures, the commission of the takeaway has dropped to 6 yuan per order.

Recently, the problem of the delivery man has once again been on the hot search, and has even been concerned by some local directors in Beijing. The last time I mentioned the food delivery industry** was when a deputy director of Chaoyang District, Beijing, personally delivered food delivery and experienced the suffering of food delivery workers. At that time, due to the unfamiliarity with the road conditions and the complicated order process, the deputy director only earned 42 yuan a day, which fully reflected the difficulty of the work of the delivery man.

This time the mention is even more infuriating. A food delivery company claims that the delivery industry of 10 million riders in China is outsourced, and there is no way to be directly responsible for it, because it will increase the burden on the enterprise, so these riders have no welfare protection such as five insurances and one housing fund, and the legal relationship with the food delivery company is also very vague.

How vague is it? In 2019, a delivery worker was in a car accident while delivering food, and the other party was willing to pay compensation for lost work, but he needed to issue a salary certificate. In 2020, a rider died suddenly, and the company also refused to compensate on the grounds that the rider had no direct relationship with the company, but could pay a subsidy of 2,000 yuan out of humanitarianism.

These incidents fully demonstrate how bad and embarrassing the environment of China's delivery workers is. In this regard, many people in China have called for improving the status of delivery workers, as well as increasing benefits, such as providing a pension insurance system, paid leave, access to labor safety protection and anti-discrimination treatment and other legal systems and other welfare policies, so that they will not be in an embarrassing situation of not being recognized, after all, delivery workers are now a very important professional composition in our country, and their interests should of course be well protected. <>

I don't think they should continue to do this work, or they can go to the law to solve this problem, because more and more of these riders are being abandoned, so there should be a lot of people who can go to them in groups.

There is no solution, which is what capital-injected enterprises must experience when facing a crisis, and all riders have to solve the dilemma by themselves.

I think there must be greater constraints on the platform, and the current platform is too squeezing the takeaway brother.

Riders are very common in our lives, and the riders we know in our group are generally divided into three types, delivery riders, outsourced riders, and crowdsourced riders. Regardless of the type of rider, they need to earn a commission on their own runs. At the same time, when facing some emergencies, riders are often very helpless.

The biggest dilemma for riders is that there is no labor security, and platforms such as takeaway rely on traffic to survive, and open up the market through crazy subsidies and publicity in the early stage. After the traffic is done, it will be eaten at both ends, and the merchants will eat the riders after eating.

Many people may think that the rider is an employee of the food delivery platform, but they are not. Among the three types of riders, crowdsourcing riders are purely labor relations, and the other two are mostly labor contracts with outsourcing companies.

You don't know what an outsourcing company is? Quite simply, the takeaway platform outsources some orders to others, and others recruit local riders to deliver the goods, and then the hired riders sign labor contracts with the outsourcing company. There are also construction sites, which often outsource some work to the contractor, and the contractor takes people to do it.

These cases are outsourced.

Although many riders have signed labor contracts with outsourcing companies, the outsourcing companies generally do not buy sufficient social security for riders, or even do not buy them. This situation is very common in many industries, and you don't see a contractor who buys social security for his workers.

Sickness accidents may not get any subsidies, but for riders, accidents at work are inevitable, no social security is equivalent to the need to pay for accidents, go to the hospital need to pay for their own money, and do not enjoy medical reimbursement.

In the past, there were riders who were in a car accident because of food delivery, and the driver agreed to give compensation, but the rider's unit needed to issue a certificate of employee and proof of income to compensate for lost work expenses and other expenses according to wages. However, the rider applied for a certificate from the delivery platform, but the delivery platform ignored it. In the end, the family can only pay according to the local minimum wage.

Although being a rider is free and flexible, it is undeniable that he does not have much security, especially when he encounters some accidents!

Labor relations are a shield for many companies to save money, and like many riders, there are almost all walks of life that have this kind of insecure labor relationship. This relationship has also become a shield for many companies to save money.

I am a guy from a village who drives a truck in a company in Shanghai. In the past few years, he did not pay social security, and the company said that he would give a certain subsidy to those who did not pay social security, but he did not receive it. Now he sees the importance of social security, and asks the boss to pay social security, but the boss presses him to refuse to give the contract, and slanders him as a laborer during that time, which makes him very helpless.

Riders are the same, in the face of insecure jobs can only face difficulties, although helpless, but need to live!