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Hello! Glad to be able to answer your questions. Judging from your description, in the process of working as a cashier, you often encounter machine failures and customers are unable to pay; Then, you make your own claim to use your own WeChat to collect money, this practice is illegal, customers use their own WeChat to scan the code, it will definitely erase zero, so you advance money yourself, it is understandable.
Since you feel wronged, then you should refuse the goods that can't be scanned from the beginning, and let the customer find the corresponding technical administrator to solve it, instead of using your own WeChat to collect money. In this way, they can not only protect their own interests, but also defend their dignity.
Hope the above can clear your doubts!
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A dime is also grinding? WeChat can be typed out, and customers are too picky; You don't have to grind, and it's not much, tell the boss, just give a dime less? You just say erasure.
Or if you don't wipe it, people won't buy it, how big is it? Now it is normal for supermarkets to erase zero, it depends on the size of the amount setting, and directly remarks the erasure.
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If you use your mobile phone WeChat or Alipay to scan the decimal point of 10, this time forget it, the next time you encounter this situation, you can teach him how to do it immediately after the customer asks a question, so I believe he will not say.
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That's it, why advance money to strangers! Know that you're not the boss, he's bargaining for you! For that kind of person, resolutely do not give him an advance!
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I think you should report to your boss first, let him make a decision, and if you are in a hurry, you should communicate with your boss immediately afterwards.
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Well, it's a matter of the way it works, and there's no need to dwell on it.
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I think it might be, but I just think it's not a special impression! The group still needs to sort out something.
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The cashier is easier to do.
Cashier's salary is the best among supermarket employees, more than a tally clerk's salary, but it also takes the most risks. Leaving work is also a late one, because it has to be reconciled to finance. The system of each supermarket is different, some supermarkets do not have risk funds, and money will be deducted for long and short payments, and personal compensation is required for receiving counterfeit money.
Cashier's working skills.
1. Cash settlement.
Cash usually comes in RMB, Hong Kong dollars, US dollars, etc., and is available in foreign currencies that can be exchanged by banks. Foreign currency consumption shall be charged according to the type of foreign currency stipulated by the restaurant, and special circumstances shall be explained to the guest and reported to the manager on duty on the floor for processing.
2. Credit card settlement.
Find out the types and limits of credit cards accepted by the restaurant. For example, UnionPay cards issued by banks in China, all customers who use credit cards for consumption and settlement must sign and confirm the credit card receipts.
3. Discounts.
When the cashier handles the customer's consumption discount, he must distinguish which discounts can be discounted (such as wine, seafood, swallow and abalone wings, etc.), and the discount must be discounted with the discount card or without the discount card, which must be signed and approved by the manager on duty to be effective (confirm the discount authority of the manager on duty). <
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Cashier is easy to do and simple.
Now the supermarket cashier is very good to do not difficult, are the scanning gun scanning code, the computer into the account to find how much change will be displayed, will not miscalculate, a larger supermarket, the cashier after work handover will have a special team leader to point money, as long as the counter is clean, the cash register on the goods can be filled, that is, the salary is low, the time of the station is longer, as long as these two things can be accepted.
Cashier Beginner Tutorial:
1. Learn the use of cash register system.
If you want to become a cashier, you must be able to use a cash register system. First of all, you need to let the boss or foreman teach you, remember the most basic operations first, and slowly memorize the rest.
2. Service attitude learning.
You need to learn some ways to receive guests first. For example, when a guest enters the door, say "welcome", be polite when checking out, and say "welcome next time" when a guest leaves.
3. Carry out shift change and checkout operations.
The way of changing shifts and checking out in each store is different, some are directly in the cash register system for changing shifts and checkout, and some are not. Therefore, you should first understand the operation of the shift checkout to avoid mistakes.
4. Carry out practical operations.
Be sure to carry out practical operations, let the foreman lead you to practice the operation for a day, find problems and solve problems in the process of operation. This way you can do it afterwards for cashier staff.
The core content of a professional cash register system should have.
1. The system is simple and easy to operate.
The page with complete functions but operation should be clear, and don't choose the kind of cash register system where the operation function is hidden deeply, so that people can't find it, and there will be a jam problem, which will affect the cash register experience and cash register efficiency.
Especially for the inexperienced cashier, the first time to contact the cashier, must be nervous, after all, the cashier means to manage money, once there is a problem, it will cause direct economic losses, so a simple cashier system, the limb should be easy to operate, easy to understand.
2. The system is powerful.
The system is powerful, which means that the cashier system can support the management tasks of multiple links of the store, such as the purchase, sale and inventory link, in some stores, the cashier also acts as a warehousing, check the purchase list and other tasks, so the intelligent cashier system is best able to support these functions, saving the cashier a lot of trouble, and for novices, it is not too afraid of learning.
3. Support multi-network sales.
Some traditional cashier systems must have a network to be able to carry out cashier normally, if the novice cashier goes online, such as encountering a network outage, it is also a very embarrassing scene, the network can not be sold normally, all the work needs to be manually operated, such as cashiering, bookkeeping, etc., the recovery of the network also has to upload all the data one by one, therefore, for novices, the cash register system is best to support network sales.
4. Cost-effective.
As the old saying goes: shop around. Merchants choose the cash register system or value the cost performance, who doesn't like good quality and cheap things, the mobile phone brand Xiaomi is the main cost performance. <>
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Cashier refers to the employee who checks out the bill to customers in supermarkets, shopping malls, hotels, hotels and other business establishments.
Job Responsibilities: 1. Cashiers should make preparations before going to work. Prepare change so that you can count it; Check the cash registers, calculators, money detectors and other equipment used, and do a good job of cleaning and maintenance.
2. Accurately print all collection documents and invoices; Timely and fast receipt of customers' consumption payments; In the collection of fast, accurate, good collection, missed collection; The authenticity of all kinds of banknotes must be carefully verified; Compensation for receipt of counterfeit banknotes.
3. The daily income of cash must be earnestly implemented in accordance with the provisions of "long payment and short compensation", and no long payment shall be used to make up for short. If there is a long or short payment, it must be truthfully reported to the superior, and the long amount shall be entered into the company's account according to the company's financial regulations, and the party concerned shall compensate for the short payment.
4. Collect foreign currency according to the company's foreign exchange rate, and shall not arbitrage foreign currency, nor shall it exchange foreign currency.
5. The daily income of cash, bills must be consistent with the documents, carefully fill in the business statement, the handwriting is clear, shall not be altered, together with the collection menu, card sheets, signed documents after checking, submitted to the auditor for review and reconciliation and then transferred to the accountant for signature accounting, cash, credit card bills and other payments handed over to the cashier, business receipts to the auditor and signed. Guests need invoices to be stool-recorded, and supervisor-level signatures are valid.
6. Standby revolving funds are immediately cashiered, must be checked every day, and if there is any loss of self-compensation, it is absolutely not allowed to be appropriated by the white strip to the warehouse.
7. All business income is not allowed to be spent arbitrarily. Without the approval of the general manager (must be signed in writing, can be supplemented after the consent of the general manager), shall not be lent to any department or any individual in the cash of operating income.
8. When using credit card to settle the bill, it must be handled in accordance with the regulations and operating procedures of the bank training.
9. After the end of the business on duty, each cashier should check whether the business income sheet and the number of cards on duty are consistent with the cash signing and credit card settlement, and at the same time make business statements according to the ticket, payment and bill of the day and submit them to the financial review before leaving work.
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Summary. 1.Do a good job of pre-business preparations, prepare change, check the cash registers, calculators, and money detector equipment used, and do a good job of cleaning and maintenance;
2.Accurately print all collection documents and invoices;
3.Timely and fast receipt of customers' consumption payments;
4.Daily income in cash, earnestly implement the provisions of long-term payment and short-term compensation;
What else does a cashier do besides collecting money?
1.Do a good job of pre-business preparations, prepare change, check the cash registers, calculators, and money detector equipment used, and do a good job of cleaning and maintenance; 2.Accurately print all collection documents and invoices; 3.
Timely and fast collection of imitation guest consumption funds; 4.daily roll-side income cash, effective orange fiber implementation of long-term payment and short-term compensation provisions;
Hope mine can help you, dear, do you have any other questions? If you're still satisfied with me, please give a like (click on the lower left corner to rate, like), give a attention to tease! I wish you a happy life and a safe life!
Place the items, and all the garbage cashier has to do?
It depends on what you're doing, some stores need it, some stores don't.
You don't have to do that with hotels.
Do everything else.
For example, supermarkets and pharmacies.
What about supermarkets? What the supermarket needs, you need to put the goods.
Then the garbage also needs to be thrown away, because the division of labor in the supermarket is not so clear.
Even if it's the kind of supermarket that is very big and has everything, you don't need it.
Small supermarket is needed.
Hope we can help you.
It has a role, it has a great effect, and the impact of the environment on people is really great, but if you are really motivated and positive, you will succeed in a bad place, but you have to put in more effort.
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