I can t remember the password of my vivo account

If the vivo password is forgotten, it is recommended that you can find the mobile phone on the vivo official website - click forgot password - enter - retrieve the password through the previously bound verification method, if it cannot be verified, it is recommended to contact the **customer service in the lower right corner of the official website to appeal.

How to retrieve it on your mobile phone.

1.Select Change your password by password question—> enter answer—>.

2.Select by mobile phone number - > enter the SMS to view the received verification code - > enter the verification code - > change the password.

3.Select Email - > log in to the mailbox to view the received verification code - > enter the verification code - > change the password.

How to retrieve it on your computer.

Click here**.

1.Select Via Email - > After submitting, the system will send an email to the mailbox, click the link in the email to change the password on the redirected interface.

2.Select the password question—>Select the question—> fill in the correct answer and submit—> change the password on the interface after the jump.

3.Select the mobile phone number—> click Get Verification Code—> fill in the verification code received on your mobile phone and submit—> change the password in the interface after the jump.

, click "Forgot Password" and follow the prompts to retrieve the password;

2. If you can't retrieve your vivo password, you can reset your password through your account. Please click this link, select "Forgot the password problem" or "Email address deactivated, change email address" as the reason for appeal, and then fill in the relevant information to appeal the account according to the prompts.

3. Click on this link.

If you are using a vivo mobile phone, how to retrieve the password of your vivo account:

If the account you are using is still using the mobile phone number bound to the emergency contact email address password protection, go to the vivo official website - personal center - login - select forgot password to modify and change the binding; If none of the bound information is in use, you can click below to appeal.

You can enter the vivo official website vivo**app--my--**customer service or vivo official website web version--scroll bottom--**customer service, enter the manual customer service to enter the consultation appeal.

You can also bring your mobile phone and related purchase vouchers to the vivo customer service center for processing, it is recommended to contact in advance before going to avoid empty running, plan your itinerary reasonably, and travel safely.

Customer service center address: Enter vivo official website vivo**app--my--outlet query or vivo official website web version--bottom of the bottom -- service support--service outlet inquiry--select the province and city to query the customer service center address.