-
If your phone cannot connect to the Wi-Fi network, please try to do the following common situations:
1.If you could connect before, you can't connect now:
2) Check if the Wi-Fi password entered is correct.
2.If you can't connect for the first time or can't connect to a public Wi-Fi:
Check whether other devices under the same wireless network are connected properly and whether connection restrictions are set on the wireless network.
3.If you cannot connect to the wireless network with the Chinese name:
Due to device compatibility issues, some wireless networks with Chinese names or special characters may not be able to connect, it is recommended to change the wireless network name to English.
Please check whether the router connection is normal (the cat cannot be connected), turn off the phone and the router and restart it before trying to connect.
5.If none of the above operations work, it is recommended to back up important data (contacts, text messages, **, etc.) and try to restore factory settings.
If the problem persists, please bring the purchase invoice, warranty card and machine to the service center for inspection.
-
The mobile Wi-Fi display is disabled, it is recommended that you:
1.Restart the router and restart the phone.
3.If possible, this is the case with a change to another router or a wireless connection attempt.
4.Back up your phone's data (book, SMS, multiple files, etc.) and restore factory settings.
If the problem persists, we recommend that you take your phone to the nearest Samsung service center for testing.
-
Hello dear Samsung users:
Based on your description, it is recommended that you:
1.Turn your phone and wireless devices on and off again.
2.It is recommended to forget the network to reconnect, operation: Settings - WLAN settings - click and hold the name of the network to be deleted - do not let go - forget to delete the network.
3.An attempt was made to replace the static IP address.
4.Whether it is too far away from the wireless router and affects the received signal.
5.If possible, change to another router or try to connect wirelessly6Back up your phone data (**book, text message, multi** files, etc.), restore factory settings7After updating the system version, test whether there is any improvement.
If the problem persists, it is recommended that you send your phone to the nearest Samsung service center for testing, and it is recommended that you make an appointment to apply for repair on Samsung's official website to enjoy priority repair services
After the appointment is successful, please bring your machine, invoice and warranty card to the service center where you made the appointment on time.
Comments, suggestions, complaints, please click:
-
Samsung phone WLAN"This feature has been disabled due to the disabling of mobile data"Workaround:
1. If the system fails, turn off the wifi or restart the mobile phone to connect to the wifi.
2. Mobile network and wifi conflict 1, in the phone settings, find WLAN - advanced settings - do not check automatic network switching.
3. Mobile network and wifi conflict 2, you can turn off the mobile traffic when using wifi.
4. Router settings, change the router parameter mode to 11b only, so that the router and the mobile phone match.
5. Restore factory settings, make a backup of your phone, in the settings, restore your phone to the original factory settings, and then try wifi.
Specific solutions:
1. Check whether the SIM card is enabled for GPRS Internet service or temporarily closed.
To use the mobile phone data Internet function, the ** card needs to activate the data data Internet service. You can contact the local network provider of **card** to open the data traffic Internet service.
2. Check whether the "Mobile Data" switch is turned on.
Slide your finger down on the top curtain of the screen, slide the shortcut bar to the left, and turn the "Mobile Data" dot green.
3. Reset the Internet access parameters.
In standby mode, select Standby Screen - Applications - More Settings - Mobile Network - Tap the access point name - Menu - Reset to Default Settings - After the settings are completed, restart your phone to surf the Internet.
4. Please try to change to another ** card.
5. You can also try again in a different time period or network environment.
6. Back up your phone's data (book, text messages, etc.) and restore your phone to factory settings.
If the fault persists, it is recommended that you send your phone to the nearest Samsung service center for testing and repair.
-
This problem may occur regardless of the version of Samsung phone. Here's how to fix it:
1.Enter the WiFi network interface, then click the Menu button, and then click [Advanced Settings].
2.After entering the WiFi advanced settings interface, find the automatic network switching function.
3.Cancel the checkmark of automatic network switching, and then go back to automatically connect to it.
4.When you go back, the wifi will self-connect. As shown in the figure below:
-
Oh s4 all kinds of rotten It is recommended to replace or return.
-
It's not that your signal is too poor, or there are too many people nearby using it, and the number of users is saturated.
-
1.Restart the router Wi-Fi (it's best to try it with your phone too)2Forget about network reconnection.
3.DHCP is not enabled (on the computer), and the static IP is not set on the mobile phone (on the mobile phone)4MAC address filtering was used.
Hope it can help you and have a happy life!
-
The Internet is busy! Try again after a break, or reboot your router and try again.
In order to save power, S4 automatically determines the network status, and if it is too busy, it will prohibit the connection! It's a pretty good feature!
-
In the advanced settings, there is an automatic switching network, and you can cancel it.
-
Hello about the i9500 simulation operation guide, please click on the following link. Teach you step-by-step practical tips to get the most out of your device.
For the i9508's simulation operation guide, please click on the link below. Teach you step-by-step practical tips to get the most out of your device.
For the i9502's simulation operation guide, please click on the link below. Teach you step-by-step practical tips to get the most out of your device.
Welcome to Samsung's Digital Services platform.
-
Hello, what hardware wifi are you using? What software wifi is? Try to kill the virus first.
If your mobile phone cannot access the Internet after connecting to the wireless network, we recommend that you first check whether other devices can connect to the wireless network normally. If only your device cannot, it is recommended:1 >>>More
Dear Samsung users: According to your description, if your S4 series mobile phone has been upgraded to Android and above operating systems, please try: Settings - More - Application Manager - Select a program - Move to SD card (if this option is not available, this function is not supported) Note: >>>More
Dear Samsung users: According to your description, the Samsung S4 mobile phone application is installed in the built-in memory of the phone by default, if you want to move the software to the SD card, please try: Settings - Application Manager - Select a program - Move to SD card (if there is no such option, this function is not supported) [Note] Not all programs can be moved to the SD card, depending on the ** software you can also move the multi** and other files stored in the phone to the external SD card: >>>More
Install software like the Remote Control Wizard and use it as if you were using a remote control. >>>More
There is too much running memory, so you end the process and go to the settings.