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There are three situations: 1) If the original bound mobile phone number can still receive SMS, log in to "Tenpay=" account information; Click the "Edit" button next to your mobile phone number in the "Profile" column. Enter your payment password and click "Next"; Enter the verification code received by the old mobile phone number, and then enter the verification code received by the new mobile phone number, and then the replacement can be successfully after successful verification.
2) Digital certificate users, log in to the Tenpay self-service appeal page; Click "Password Recovery" in the Modify Bound Phone column and select "Modify with Password Information". 3) When you are unable to receive the SMS with your old mobile phone number due to loss or other reasons, log in to the Tenpay self-service appeal page and click "Appeal Recovery" in the Modify Bound Mobile Phone column; Fill in: ID number, secret answer, email to accept the appeal result, upload a scanned copy of the certificate, and the staff will notify you of the appeal result by email within 24 hours after the submission is successful.
If the appeal is approved, you will be guided to complete the binding of your new phone.
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1. Log in to Tenpay first
2. Click Account Information in the upper right corner.
3. After popping out of the page, modify it in the Bind Phone column.
4. If the mobile phone can receive SMS, please follow the SMS prompts.
5. If you can't receive SMS, you can't receive SMS.
6. Modify through payment password + password + ID number.
7. If you forget the payment password and password problem, you can only modify it through the appeal and fill it in according to the prompts.
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Hello! If you can still receive a mobile phone verification code from the mobile phone number you previously bound to Tenpay, you can modify it by following the steps below: Step 1: Log in to the Tenpay mobile service page;
Step 2: Select "Self-Service Replacement";
Step 3: Enter your payment password;
Step 4: Use the mobile phone that was previously bound to Tenpay to receive the verification code and fill it in.
Step 5: Enter the mobile phone number that needs to be replaced;
Step 6: Fill in the SMS verification code received from the new mobile phone number;
Step 7: Change the mobile phone number successfully. How to replace the bound mobile phone when the mobile phone is down or lost?
Binding a new mobile phone number to an appeal is divided into the following steps: Step 1: Enter the "Appeal" page of Tenpay; Step 2:
Verify account information; Step 3: The appeal form is successfully submitted; Step 4: After receiving the email of successful appeal, fill in the new mobile phone number and verification code, you can refer to the specific steps here, I hope it will be helpful to you.
If there is no money in it, you can also manually cancel the Tenpay appeal, and then re-register, **If you don't know, please ask.
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Click on the icon and follow the prompts to do it.
There are three ways to change your phone number 1: Auto Change 1Verify the current phone information 2 >>>More
Even if it is updated. 1. Please log in to Tenpay**, click My Tenpay Mobile Phone Service to file a new mobile phone; 2. Verify account information (name, ID number, password-protected answer, email address, scanned copy of ID card, etc.); 3. Receive email information; 4. Fill in the new mobile phone number and verification code; 5. The update is successful.
Is it okay for my number 5559 to belong to a dog.
Hello: o( o Once the digital certificate is activated, it cannot be canceled. It's unidirectional. You can appeal with your original documents. QQ enthusiasts sincerely serve you.
<>2.On my page, find "With Security".
3.On the Security page, select Mobile Number. >>>More