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Generally, there are manufacturers, distributors, and supervisors on food packaging**.
You can call to make a claim.
If the attitude is not good.
You can call 12315 for help.
Generally, it is the return money, and the relevant laws do not clearly indicate how to get out.
You can ask for 10 times the compensation that the general manufacturer can bear.
If you look for a mall that sells your stuff, it's basically not a big result, and at most you will get a refund.
It is recommended to find the manufacturer directly.
Now the law supports the claim, but not the excessive claim.
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If you just bought it, you can go to a shopping mall with a sales receipt, or find a business or epidemic prevention station. If you buy it for a long time, it's hard to say, and you can't tell if it's caused by your own poor storage, so admit it.
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Claim a refund with the purchase receipt and give compensation.
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Return something with a receipt, or change it, and if you are ruthless enough, you can ask him to compensate you.
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Find a merchant to return or exchange or 12315 complaints!
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Legal analysis: If insects are found in the purchased food of Hood Moxiang, compensation can be claimed. If a consumer suffers damage due to food that does not meet food safety standards, he or she may claim compensation from the operator or the producer.
In addition to claiming compensation for losses, consumers who produce food that does not meet food safety standards or who know that they do not meet food safety standards may also demand compensation from the producer or operator for compensation of ten times the price or three times the loss.
Legal basis: Article 148 of the Food Safety Law of the People's Republic of China If a consumer suffers damage due to food that does not meet food safety standards, he or she may claim compensation from the operator or the producer. Producers and operators who receive consumer compensation requests shall implement a first-bear responsibility system, pay compensation first, and must not pass the buck; If it is the responsibility of the producer, the operator has the right to recover from the producer after compensation; If it is the responsibility of the operator, the producer has the right to recover from the operator after compensation.
In addition to claiming compensation for losses, consumers who produce food that does not meet food safety standards or who know that they do not meet food safety standards may also demand compensation from the producer or operator for compensation of ten times the price or three times the loss. Where the amount of increased compensation is less than 1,000 RMB, it is 1,000 RMB. However, there are defects on the labels and instructions of food that do not affect food safety and do not mislead consumers with food benefits.
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Summary. Dear, glad to answer for you. I bought food online What should I do if I eat insects, but I have already opened the package Answer:
Dear, I bought food online and I suggested that you can claim replacement or compensation from the merchant. 1.After discovering the bugs, the first thing to do is to collect evidence, and immediately find the most suitable angle to take multi-directional photos.
2.Look for the outer packaging, inner packaging, and invoice number to take pictures together. If the outer packaging is really not found, the inner packaging will generally not be thrown too quickly, so use the inner packaging to prove the best of this product.
3.Learn about the store's compensation matters and procedures for related issues, as well as the relevant regulations of the Food Safety Law. 4.
After collecting evidence, first contact the store's customer service and communicate with them about the compensation, the value of the food is generally not very large, and the store will generally accept the small compensation, if not, apply for Tao Xiaoer to intervene. 5.If it affects your health, you need to undergo a physical examination and follow-up compensation for your physical health, so you can contact the store's customer service and Tao Xiaoer directly to assist in the judicial appraisal and related compensation procedures.
This step must be done with sufficient evidence).
I bought food online and what should I do if I eat insects, but I have already opened the package.
Dear, I'm glad to answer for you. What should I do if I buy food online and eat insects, but I have already opened the package Answer: Dear, I bought food online and I have eaten insects, and it is recommended that you can claim replacement or compensation from the merchant.
1.After discovering the bugs, the first thing to do is to collect evidence, and immediately find the most suitable angle to take multi-directional photos. 2.
Look for the outer packaging, inner packaging, and invoice number to take pictures together. If the outer packaging is really not found, the inner packaging will generally not be thrown too quickly, so use the inner packaging to prove the best of this product. 3.
Learn about the store's compensation matters and procedures for related issues, as well as the relevant regulations of the Food Safety Law. 4.After collecting evidence, first contact the store's customer service and communicate with them about the compensation, the value of the food is generally not very large, and the store will generally accept the small compensation, if not, apply for Tao Xiaoer to intervene.
5.If it affects the physical health, it is necessary to conduct a physical examination and follow-up physical health compensation matters, and contact the store's customer service and Tao Xiaoer directly to assist in the judicial identification and related compensation procedures. This step must be done with sufficient evidence).
I ate the food and there was a worm in it, but I had already opened the package and saw that there was a worm inside.
The merchant said that I had already opened it, and I had put the worm in it myself. Don't want to compensate me.
What to do, get back to me.
Dear, the merchant does not compensate and recommends that you complain directly to 12315.
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Pro-1Negotiate privately to solve the compensation problem, call the brand **** directly, say clearly when you bought it, when you opened it and found insects, the production date of the packaging bag, the production address, the manufacturer, and how much compensation you want to get, you can negotiate and solve it. The general compensation amount is 500 yuan to 1000 yuan.
2.Call the food Huaipin drug complaint**: 12315 to report, or log in to the 12315 complaint and report handling system on the computer side, and be sure to understand the business information, address, **, the facts and reasons for the occurrence of the complaint.
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Legal analysis: Bugs are found in food purchased in supermarkets, and compensation can be claimed.
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