Lenovo A830 After the alarm goes off, click cancel and turn on the device and it is stuck in the Wo

We apologize for the inconvenience.

If your device cannot enter the system with the fixed screen, we recommend that you perform a simple troubleshooting attempt by following the steps below:

1.It is recommended that you remove the back cover and battery and try to restart, if you can enter normally, it is recommended that you back up the body data and try to restore the factory settings;

2.If the above operations cannot be improved, it may be caused by abnormal system files or data loss on the device motherboard, and you need to flash and check the device. Due to the risk of flashing the machine and may lead to non-insurance, it is not recommended that you deal with it yourself, please take the time to go to the repair station and the engineer will assist you in testing and processing.

Lenovo authorized repair site inquiry.

The business hours of the maintenance site are usually from Monday to Sunday from 9:00 to 18:00, except for holidays, and the stations will be slightly adjusted according to their own operations.

Restart the battery and try it, if it doesn't work, flash the machine.

Verify whether you use System Assistant's one-click cleanup after setting the alarm clock to clear the background program, if the alarm program is cleared with one click, it may not sound.

Verify whether you use the one-click acceleration function of the system assistant and so on, this function may clean up the alarm program, you can go to Le Security - Phone Acceleration - Ignore List to check the "Alarm Clock", and then you try to turn on the alarm again and then set the alarm again, turn it off after setting, and then see if the point will ring.

If the alarm still doesn't work after multiple attempts, it is recommended that you back up your data and restore the factory settings to reset your phone's system settings. If you can't improve the problem after trying the above operations, it is recommended that you take the time to bring the warranty card or invoice to contact the local repair site for further testing. Inquire about authorized maintenance sites on the official website.

We apologize for any inconvenience this may cause.

1. You can try it after turning off and restarting your phone;

2. It is recommended that you go to System Settings - Application to find the corresponding alarm program, and click to perform the Clear Data Processing Attempt;

3. If you are using a third-party alarm program, it is recommended that you use the alarm program that comes with your mobile phone. If it is already the alarm program that comes with the mobile phone, it is not excluded that the program is abnormal, first of all, you can use the alarm program of a third party instead;

4. Back up your phone information and try to restore factory settings;

5. If the above still cannot improve your problem, it is recommended that you take the time to go to the maintenance site authorized by Lenovo for inspection and maintenance.

Lenovo authorized repair site inquiry.

Hello. 1.It is recommended that you use the alarm clock function built by the system, there may be compatibility problems with third-party software, please check whether the schedule time set by the alarm clock is correct;

2.If the system is abnormal, you can try to back up the data and restore the factory settings.

If the problem persists, it is recommended that you go to your local Lenovo authorized repair station for specific testing. Lenovo authorized repair site inquiry.

You are welcome to contact us at any time or visit Lenovo Lewen (for consultation.

Hello. Sorry for the delay.

If your phone turns on automatically when it is turned off, it is recommended that you verify:

1.Please check whether the auto-boot function is turned on, the auto-boot menu path of A828T model is: Main Menu - Settings - Timing Switch-on;

2.Please check whether the shutdown alarm function is turned on, which causes the device to turn on;

3.It is recommended that you recall whether there is an exception after installing some software recently, and if so, please try to uninstall and observe;

4.If it occurs occasionally, it is not excluded that it is caused by misoperation or other unexpected reasons, it is recommended to observe and use, if it has appeared frequently, it is recommended to back up the data for factory reset attempt;

5.If the factory reset is still invalid, you need to go to the Lenovo repair site for testing and maintenance in time for normal use.

Lenovo authorized repair site inquiry.

The business hours of the maintenance site are usually from 9:00 to 18:00 from Monday to Sunday, and the stations will be slightly adjusted according to their own operations.