Nova 7 pro poisoned as if ?

1.We recommend that you update the virus database to perform virus scanning

EMUI UI and above: Phone Manager > "Gear icon" > Internet virus scanning, select Only when Wi-Fi is connected or under All Networks.

2.If the problem is not solved, it is recommended to factory reset your phone:

1) Factory reset will delete the data in the device, including accounts, system settings and data, installed apps and their data, etc., in order to avoid loss of important data, it is recommended to back up the data in advance (QQ and WeChat need to be backed up separately), be careful not to back up suspicious apps, so as not to be poisoned again when restoring.

3.If the problem persists after a factory reset, a virus may have tampered with the system files, so we recommend that you back up important data in advance (QQ and WeChat need to be backed up separately) and bring your purchase credentials to the Huawei Customer Service Center for testing.

2) Feed back the **link that caused the poisoning to Huawei's after-sales service**, and Phone Manager will add this ** to the background monitoring. The next time you visit or other users visit this category**, the browser will send a reminder to avoid accidental click and poisoning of the phone.

Restore the phone to the default factory settings in the settings, if the training can't be operated, you can turn off the phone in the inactive state, press and hold the volume plus key and the power button, enter recovery mode, and choose to reset the phone.

Generally speaking, the common symptoms of mobile phone poisoning include automatic restart, automatic shutdown, automatic MMS text messages, power consumption, slow response, and some will also have file loss, software and system running slower and so on. You have to distinguish between that.

If you find the above symptoms, then your mobile phone is likely to be poisoned, please immediately ** mobile phone antivirus software to check and kill. Be sure to go to the official website**, update the virus database to the latest after installing the antivirus software, and then scan the whole disk, if there is a virus, it will prompt you to delete. After all the scans are complete, please restart your phone and scan it again to completely remove the virus from your phone.

In case there is still a virus after restoring the factory settings, it is recommended that you double clean your phone! How to perform double clearing: boot into recovery mode, generally Android phones press and hold the volume "-" plus power button to enter recovery mode, Huawei EMUI to press and hold the volume up button, volume down button, and power button at the same time, and release the power on and off button after the phone vibrates (continue to hold down the volume up button and volume down button).