Can I get a refund for the money recharged by the underage game?

The money recharged by the underage game can be refunded.

The steps are as follows:

1. You can go to the official website to ask or call the protection of minors** to consult customer service, provide information to prove that it is the money charged by the person with limited capacity, and negotiate the refund of the part, which is generally possible to get it back;

2. Feedback to the recharge platform or game company at the first time, you can find a way of communication through the app store software page, or the official website, express the facts and needs with the game company, try to solve the demands in the communication process between the two parties, protect property losses, and if you can't reach a consensus in this link, you can protect your legitimate rights and interests through legal means;

3. Provide confirmation that it is a minor to recharge, provide evidence, and wait patiently for 3 to 5 working days.

Underage users are prohibited from playing from 10 p.m. to 8 p.m. the next day, and are limited to 2 hours per day on national holidays, and 1 hour per day at other times.

Game Consumption Limits:

Users under the age of 12 cannot top up the game;

For users aged 12 and over and under 16, the maximum single recharge is 50 RMB, and the monthly recharge limit is 200 RMB.

For minors aged 16 or above, the maximum single recharge is RMB 100 and the monthly recharge limit is RMB 400.

Laws and Regulations

Civil Code of the People's Republic of China

Article 19: Minors over the age of 8 are persons with limited capacity for civil conduct, and the implementation of civil juristic acts is carried out by their legally-designated ** persons ** or with the consent and posthumous recognition of their legally-prescribed ** persons; However, they may independently carry out civil juristic acts that are purely beneficial or that are appropriate to their age and intelligence. Article 20: Minors under the age of 8 are persons with no capacity for civil conduct, and their legally-prescribed persons are to carry out civil juristic acts. Article 145:Civil juristic acts carried out by persons with limited capacity for civil conduct that are purely for the benefit of the individual, or civil juristic acts appropriate to their age, intelligence, or mental health are valid; Other civil juristic acts carried out are effective after being approved or recognized by the legally-prescribed person.

The counterpart may urge the legally-prescribed person to make a retrospective recognition within 30 days from the date of receipt of the notice. If the statutory ** person does not make an expression, it shall be deemed to be a refusal to recognize. Before a civil juristic act is recognized, the bona fide counterpart has the right to revoke it. The revocation shall be made by way of notification.

Inquiries for refunds of underage top-up**027-8488-0843. According to the law, minors who have reached the age of eight no matter how much they recharge is an invalid civil act and can request a refund. Minors between the ages of 8 and under the age of 18 who have recharged more than the amount prescribed by the above laws can also request a refund.

The recharge behavior carried out by children under the age of 8 is invalid, and it must be done by the legal ** person, that is, the parents on behalf of the child. If it is invalid, it means that the transaction did not exist in the first place. If the child has already topped up, the game platform will refund the full amount.

Children over 8 years old and under 18 years old are limited behavioral people, if they are only charged a few dollars or dozens of dollars, and the child has enough cognitive ability and processing ability to make independent decisions, this behavior is effective. However, if the amount is large and beyond the range that can be rationally disposed of at this age, parental consent is required. If it is not consented, it is invalid.

As network service providers, entities participating in online games shall be strictly reviewed, and minors shall be refused to provide such online services. As a functional department for society, it is necessary to formulate a more complete system for protecting and combating them, strengthening online regulation and publicity and education, preventing and reducing the possibility of minors participating in online paid games at the source, and escorting the healthy growth of minors.

Article 19 of the Civil Code of the People's Republic of China: Minors over the age of eight are persons with limited capacity for civil conduct, and the implementation of civil juristic acts is carried out by their legally-prescribed **persons** or with the consent and recognition of their legally-prescribed **persons; However, they may independently carry out civil juristic acts that are purely beneficial or that are appropriate to their age and intelligence.

How to apply for a refund for minors to play games and recharge?

There are several ways for minors to apply for a refund for playing games and recharging

1. Call the registration status of the supervision of minors;

3. Wait for the official review, and submit the relevant information again after the review. Please note that relevant documents may be submitted repeatedly during this process;

4. After the official review is completed, the refund will be returned to the original recharge, pay attention to check and transfer the money to prevent the child from recharging again.

1. Can the money for minors recharge the game back?

1. Whether the money for minors charging the game can be returned depends on the situation

1) If the minor uses his own mobile phone and recharged money, it is generally possible to get it back;

2) If a minor uses his parents' mobile phone and the value of the charge, whether the money can be returned depends on the communication with the game provider.

2. Legal basis: Article 19 of the Civil Code of the People's Republic of China.

Minors over the age of 8 are persons with limited capacity for civil conduct, and the implementation of civil juristic acts is carried out by their legally-designated ** or with the consent and retrospective consent of their legally-designated **; However, they may independently carry out civil juristic acts that are purely beneficial or that are appropriate to their age and intelligence.

Article 21.

Adults who cannot recognize their own conduct are persons with no capacity for civil conduct, and their legally-prescribed **person** shall carry out civil juristic acts.

Where minors over the age of 8 are unable to recognize their own conduct, apply the provisions of the preceding paragraph.

2. What evidence is required for the refund of adult recharge without singing?

How to prove the refund of underage recharge is as follows:

1. Screenshot of deduction;

2. Birth certificate of the minor and a group photo of the guardian;

3. The ID card of the household registration book of the suspect of the juvenile wild calendar;

4. If the amount of the guardian's household registration ID card is large and the two parties cannot reach an agreement, the guardian can sort out the evidence and realize the claim through litigation.

The recharge game of minors under the age of 8 is an invalid civil legal act and can be refunded.

Minors over the age of 8 and under the age of 18 cannot request a refund if the recharge amount is suitable for their age and intelligence, and those who are not suitable can request a refund.

If it is a situation that can be refunded, you can first contact the customer service of the game company or live broadcast platform to request a refund. If it cannot be resolved, the other party can be the defendant to file a lawsuit with the court requesting confirmation that the act of recharging the game or rewarding the host is invalid or the effect is pending, and the parent who filed this confirmation lawsuit also needs to bear the burden of proof that the act was carried out by a minor and the guardian was not aware.

However, if the minor child uses the parent's mobile phone to recharge, it generally cannot be recovered, because the child uses the mobile phone password and transfer password when using the mobile phone to recharge, in this case, it is deemed that the parent has authorized and consented by default.

In fact, parents can also use the online management software for minors in advance, Qingsong Guardian, to cultivate their children's healthy Internet habits, so that they can prevent their children from playing games and recharging without consent.

I hope mine can help you.

Where persons aged 8 or older or 18 years old with limited capacity for civil conduct participate in methods such as online paid games or online livestreaming platform tipping without the consent of their guardians, and spend money that is not appropriate to their age or intelligence, and the guardians request that the network service providers return the money, the people's courts shall support it.

According to CCTV, a 16-year-old girl used her parent's real-name game account to recharge nearly 100,000 yuan, which cannot be recovered for the time being.

A lawyer said that the minor's recharge of the game without the recognition of the guardian is invalid, and the refund should be divided according to their respective responsibilities.

Legal basis] Article 19 of the Civil Code of the People's Republic of China, minors over the age of eight are persons with limited capacity for civil conduct, and the implementation of civil juristic acts shall be carried out by their legally-designated **person** or with the consent and recognition of their legally-designated **person; However, they may independently carry out civil juristic acts that are purely beneficial or that are appropriate to their age and intelligence.

If the money recharged by the underage game can be refunded, if the minor recharges the game with the knowledge of the parents, it will not be refunded.

If the minor does recharge a large amount of money without the knowledge of the parents, the behavior is incompatible with the age and intelligence of the minor and does not belong to the legal act of pure benefit, and the parents, as the legal ** person of the child, refuse to recognize, then the game recharge contract is invalid, and the recharge money can be refunded.

Legal basis:

The Civil Code of the People's Republic of China stipulates that: "Minors over the age of eight are persons with limited capacity for civil conduct, and the implementation of civil juristic acts shall be carried out by their legal ** person ** or with the consent and recognition of their legal ** person; However, they may independently carry out civil juristic acts that are purely beneficial or that are appropriate to their age and intelligence. ”

Article 9 of the Supreme People's Court's "Guiding Opinions on Several Issues Concerning the Proper Trial of Civil Cases Involving the Novel Coronavirus Pneumonia Epidemic in Accordance with Law (II)": "Where a person with limited capacity for civil conduct spends money inappropriate for his age or intelligence without the consent of his guardian by participating in online paid games or online livestreaming platform 'tipping', and the guardian requests that the network service provider return the money, the people's court shall support it. ”

You can be cautious ,,, accompany the ,,, chaotic round ,,, lenient

There are two situations in which minors can play games and recharge money can be returned:

1. The amount of money recharged by minors in the game shall be a valid civil juristic act within a reasonable range at their disposal, and parents shall not have the right to demand a return;

2. If the above conditions are not met, the money recharged by minors can be returned. Where guardians request that network service providers return the money, the people's courts shall support it.

Summary. Minors under the age of 8 who recharge the game no matter how much money they use to top up the game is an invalid civil legal act and can request a refund. Starting from May 15, 2020, the new anti-addiction regulations for minors will be successively accessed, and the main rules are as follows:

1. The game time limit is limited, minor users are prohibited from playing from 22 o'clock to 8 o'clock the next day, 3 hours per day on statutory holidays, and limited to playing hours per day at other times; 2. Game consumption restrictions, users under the age of 8 cannot recharge the game; For users aged 8 and over and under 16, the maximum single recharge is 50 RMB, and the monthly recharge limit is 200 RMB. For minors aged 16 or above, the maximum single recharge is RMB 100 and the monthly recharge limit is RMB 400.

Minors under the age of 8 who recharge the game no matter how much money they use to top up the game is an invalid civil legal act and can request a refund. Starting from May 15, 2020, the new anti-addiction regulations for minors will be successively accessed, and the main rules are as follows: 1. Game time limit, minor users are prohibited from playing from 22 o'clock to 8 o'clock the next day, 3 hours per day on statutory holidays, and limited to playing hours per day at other times; 2. Game consumption restrictions, users under the age of 8 cannot recharge the game; For users aged 8 and over and under 16, the maximum single recharge is 50 RMB, and the monthly recharge limit is 200 RMB. For minors aged 16 or above, the maximum single recharge is RMB 100 and the monthly recharge limit is RMB 400.

3. Restriction on guest mode: In iOS guest experience mode, the cumulative game time of the same hardware device within 15 days does not exceed 1 hour, and it cannot be recharged. For specific rules, please refer to the National Press and Publication Administration's "Notice on Preventing Minors from Becoming Addicted to Online Games" After the new rules of the health system are fully covered, the daily duration refresh time of all users will be changed to 0:00 every day, and the time, duration and consumption management will be managed through the health system.