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The quality inspection of furniture depends on many aspects, such as the material, appearance, workmanship, etc., which you can't ignore. The following three points are about the content of testing the quality of furniture, I hope it will be helpful to you.
1. Whether the appearance structure of the product is firm, whether the color is consistent, and whether there is color difference; Whether the hardware is qualified, there can be no poor plating, rust, surface particles, etc.;
2. Whether the wood grain is consistent or symmetrical, whether the door and drawer seams are uniform, whether the switch is smooth, etc.;
3. Glass and mirrors should not have scratches, bubbles, sharp corners, etc., and mirrors should not have poor plating, deformation, etc.
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If the home has quality problems, it can be tested by the relevant departments, but the testing fee is quite expensive, and you can only know whether the formaldehyde of the furniture exceeds the standard. If you want to be held accountable, you can go to some relevant **to detect**.
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The definition of serious quality problems of the four types of furniture is: wood furniture (broken tenon, broken material, part deformation, loose structure, wood insects); metal furniture; Soft spring mattresses (spring punctures, severe collapses, broken springs); The sofa structure is loose, the components are broken, the seat spring is collapsing, and the wood is insected.
For furniture with serious quality problems, only four categories of furniture include "wood furniture", "metal furniture", "spring soft mattress" and "sofa", and furniture made of leather, wood-based panels, glass, plastic, stone, paper and other materials are not included.
Even if there are serious quality problems in the "three guarantees" regulations, there are requirements for the time limit for return and exchange. According to the regulations: "Within 90 days from the date of delivery, if a serious quality problem occurs, the consumer can choose to return, exchange, or repair."
When returning, the payment shall be refunded at one time according to the original purchase".
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Summary. The furniture is most afraid of fraud complaints, which has a great impact on the reputation of the store. Shandong Province as an example, according to Article 19 of the "Shandong Province Furniture Product Repair and Replacement Return Responsibility Regulations".
In the event of a dispute between a consumer and a seller or a venue lessor due to the issue of the three guarantees of furniture, he or she may apply to the consumer association and other relevant social organizations for mediation, and the relevant organizations shall actively accept it; You can also appeal to the quality and technical supervision department or the administrative department for industry and commerce; They may also directly apply for arbitration or file a lawsuit in the people's court in accordance with the law. If the conditions for replacement are met, but the seller requests a return because the seller does not have a product of the same type and specification, or the consumer is unwilling to exchange the product with another specification or model, the seller shall return the product.
Hello Hello Furniture quality complaints to the Consumer Association Department.
Consumers can complain to the consumer association or report to the local Administration for Industry and Commerce for the supervisory authority to intervene to solve the problem.
Furniture quality complaints about the provincial consumer association, the provincial furniture association and the municipal quality inspection institute is the most effective, they jointly formulated a long-term rectification action plan of "laughing rent to regulate the market, safeguard the rights and interests of consumers", open the quality of home product complaints, and in the country for the first time to cancel the "household product complaints quality book grip testing" all the costs - touch the sign - consumers in the purchase of furniture, cabinets, doors, floors or home decoration, found that there are product quality problems, can call the provincial furniture association, the provincial consumer association complaints.
The furniture is most afraid of fraud complaints, which has a great impact on the reputation of the store. Shandong Province for example, according to Article 19 of the "Shandong Province Provisions on the Responsibility for Repair, Replacement and Return of Furniture Products": if a consumer has a dispute with the seller or the venue lessor due to the problem of furniture three guarantees, he can apply to the consumer association and other relevant social organizations for mediation, and the relevant organizations shall actively accept it; You can also appeal to the quality and technical supervision department or the administrative department for industry and commerce; They may also directly apply for arbitration or file a lawsuit in the people's court in accordance with the law.
If the conditions for replacement are met, but the seller requests a return because the seller does not have a product of the same type and specification, or the consumer is unwilling to exchange the product with another specification or model, the seller shall return the product.
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Summary. The departments that accept product quality problems in China include the administrative department for industry and commerce, the quality and technical supervision department, the consumer association, the competent department of enterprises, the commodity inspection department and the people's court. Consumer associations accept complaints from consumers and implement the principle of territorial jurisdiction, supplemented by hierarchical jurisdiction.
When buying furniture, what department to complain about when encountering quality problems.
Hello. Hello.
I bought a branded bed! Received goods bedside and bedside table not the same color.
Delayed me for 2 months.
I want compensation! The merchant disagrees.
What am I going to do.
Hold on. It's still the star Lu Yi who advertises.
The departments that accept product quality problems in China include the administrative department for industry and commerce, the quality and technical supervision department, the consumer association, the competent department of enterprises, the commodity inspection department and the people's court. Consumer associations accept complaints from consumers and implement the principle of territorial jurisdiction, supplemented by hierarchical jurisdiction.
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