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Hello, dear, very happy to answer for you! Here's the answer, check it out! 1. Is mute set?
Check whether the sound icon in the lower-right corner of your computer is muted. If yes, tap on it and adjust the volume before trying. 2. If you connect an external earphone, the earphone sound is normal, please restore the BIOS default settings.
ASUS notebook to restore BIOS default settings: press F2 to enter BIOS at boot, press [F9] Enter to restore BIOS defaults (GUI BIOS needs to press [F7] to enter advanced mode first), press [F10] Enter to save the settings and restart. Or:
Hold down [Shift] and click [Start Menu] [Power Button] [Restart] at the same time, enter [Troubleshooting] [Advanced Zen Options] [UEFI Firmware Settings] [Restart] and enter the BIOS, press [F9] Enter to restore the BIOS default value (GUI BIOS needs to press [F7] to enter the advanced mode first), press [F10] Enter to save the settings and restart. (The operation path and BIOS interface may vary depending on the model and operating system) (Note: If you have modified the boot-related options, please change them at the same time, otherwise you may not be able to enter the operating system) 3. If you connect an external earphone, the earphone has no sound to the ASUS official website support page**The latest sound card driver of the corresponding model, and reinstall it4. If it appears after updating the Windows system, you can try to roll back the sound card driver:
Right-click the Start menu to enter Device Manager, double-click Sound** & Game Controller, double-click the sound device (usually Realtek High Definition Audio) and select Fallback Driver, follow the prompts to complete and restart. 5. If the sound card driver cannot be installed, or cannot be rolled back, you can select [Uninstall the device] and restart it according to the prompts. After restarting, you can try to connect to the Internet and use the driver automatically recognized by the system to scramble, or manually install the driver of the official website**.
You can also select [Update Driver], select [Automatically search for updated driver software], or [Browse your computer for driver software] to install: 6. If there is no digging effect, please uninstall the system update. 7. If you have System Restore enabled on your computer, you can try System Restore and right-click [Computer] [Properties] [System Protection], click [System Restore], and follow the prompts.
Note: Some apps may need to be reinstalled after system restore)8. If it still doesn't work, please back up important data and restore or reinstall the system recovery system: right-click the start menu and select [Settings] [Update & Security] [Recovery] [Start], select [Keep My Files] or [Delete Everything] as needed, and follow the prompts.
If you can't enter the system, press and hold the power button to turn off after seeing the boot screen at power, and repeat it about three times in a short period of time to enter the Windows recovery environment (some machines need to disconnect the power supply directly). Your questions have been answered! I hope it can help you, if you do something wrong, you can.
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Press F2 to enter the BIOS at boot, press [F9] Enter to restore the default values of the BIOS (GUI BIOS needs to press [F7] to enter advanced mode first), press [F10] Enter to save the settings and restart.
Or: Hold down [Shift] and click [Start Menu] [Power Button] [Restart].
Go to [Troubleshooting] [Advanced Options] [UEFI Firmware Settings] [Restart] and enter the BIOS, press [F9] Enter to restore the default value of the BIOS (the BIOS needs to press [F7] to enter the advanced mode first).
Press [F10] Enter to save the settings and restart.
If all of the above are normal, then you may want to check the driving condition of your laptop.
Open the control panel, click Properties-Hardware-Device Manager, and observe whether there is an exclamation mark in it, if there is, it means that the driver is wrong, you can double-click to solve it.
If the situation is solved and the problem has not been solved, then the last trick is to reinstall the system once, and if there is no change, then send it for repair.
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Some netizens asked about Gome".
First, first confirm that the hardware is fine. If the speaker is fine, the sound card is fine, and if you've tested it on other machines and it's really good, then you can read on.
2. Make sure all the cables are exactly right. Then power on the speaker and turn on the volume switch.
3. Install the driver of the sound card correctly, if it is an onboard sound card, it is best to install the driver provided on the driver disk of the motherboard.
In fact, the computer does not make a sound, and many times it is because the sound card is not driven correctly. In general, after the sound card driver is installed, there will be a small speaker icon in the taskbar in the lower right corner.
Fourth, if you are sure that the driver is installed correctly, then take a look at the volume settings in the computer.
The specific method is to double-click the speaker icon in the taskbar, and check whether the volume is turned off to the minimum in the "Volume Control" and "Waveform" dialog box in the pop-up "Volume Control" and "Waveform".
If these two options are not available in the dialog box, click on the "Options" menu - select "Properties" - select "Volume Control" and "Waveform" in the "Show Volume Controls" and then set them correctly.
Note: Step 4 can only be set up after the driver for the sound card has been installed correctly.
Special reminder: In fact, many times, the reason why the computer does not work properly is a small fault, soft failure, careful analysis, many times can easily solve the problem. (Answer: small photo).
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Dear ASUS users, hello.
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The specific situation is still not understood, it is recommended to reinstall the sound card to boot.